It was a last minute trip to Batam, when I stumbled upon Harris hotel at Booking.com website. I had allways wanted to stay at this hotel & was not disappointed with my recent experience. Upon checking in, was ushered to lounge sofa & was offered a refreshing drink & some "home made cookies" which I did enjoy. An I-pad was used for checking in guest which did impress me as it was fast & efficient. Room was very clean, neat & tidy. Basically it lived to my high expectations. All was fine during my 3 days stay at Harris hotel. But upon checking in for my ferry ride back to S'pore, was shocked that info my boarding pass was wrongly printed! Apparently one of the front office staff did a grave mistake on my departure date & that explains why I was in a fix. Immediately I returned back to the front office & explain my case. The front office manager handled my complaint in a very professional manner. In due of his staff's mistake, I was offered a complimentary lunch & also a shuttle back to Batam centre. That whole episode really did impressed me in how they turned a bad mistake into a pleasent one!
In conclusion I do recommend Harris hotel for it's location, convenience, value for money & most importantly service. Cheers!
- Official Description (provided by the hotel):
- Harris Hotel Batam Center the only waterfront hotel in the heart of the Central Business District is strategically located just a step away from the Batam Center International Ferry Terminal, opposite the Mega Mall shopping Center. Within walking Distance from Otorita Batam, Bank Indonesia, Sumatera Expo Building and Mesjid Raya. 10 minutes away from Kepri Mall and Padang Sukajadi Golf.Our property is the nearest hotel from Hang Nadim International Airport.171 sea view and city view spacious Harris rooms and suites, equipped with the Harris Dreamazing Bed, 32" LCD television with 40 international and local channels. Safe deposit box, complimentary coffee and tea facilities.Harris slippers, Harris aromatherapy, Harris leather couch , hair dryer and an array of cosmetic amenities.Free high speed wifi available in the Harris cars and the entire premises.Our infinity pool is overlooking the ocean. The H fitness is equipped with the latest cardio equipment and Gym instructor. Sooth your tired muscles at our In-room H spa featuring the most desired facial and body treatments.Taste our Indonesian delights at the H cafe and our Harris healthy juices at our juice Bar. In room dining is available around the clock.Harris Batam Center is the perfect place to stay and accommodate your meeting needs at our Unique Ballroom with a capacity of 1000 persons and the highest ceiling in town. Our Smiley meeting rooms are equipped with the latest high tec equipment.Come and try our new Lifestyle right in the Center ... more less
- Reservation Options:
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- Also Known As:
- Harris Hotel Batam Batam