Stay here with my boyfriend on 14-15 Sept'13. Harris Hotel location was beside Batam Center Ferry Terminal. It was so convenient, we just need to walk from ferry terminal to reach the hotel.
There were a lot of people queuing while we reach there. During payment thru internet, my boyfriend actually already asked to have early check in. But seems like the hotel were fully booked, so after we checked in around 12.30pm, the front office staff asked us to wait/come back again at 2pm.
There was Mega Mall just 5 minutes walking from hotel. The shopping mall has everything inside, they have Hypermart (cheap supermarkt) and a lot of food choices with Indonesian taste.
When we came back to hotel around 2pm, the staff still checking with the housekeeping about our room, and asked us to wait for another 5 minutes. We already feel tired and just wanted to rest awhile inside the room. After 5 minutes, our room was ready.
Room was quite big and convenient. The bed also very comfortable. Too bad, the housekeeping never gave us towels. But after called housekeeping, the towel are ready within 10 minutes time. While we rest for awhile, suddenly there was housekeeping outside the room to gave us another hand towel. They should gave all the towels together not long after we called, but since its not so big problem, so we don't bother.
Swimming pool is located in front of the restaurant. Feel a bit awkward why swimming pool located in front of restaurant? So when people eating, they can see people swimming? But again, theres nothing we can do about it.
Breakfast have a lot of choices. The fried noodle was delicious. Altho a bit salty, but I like it. They also provide kue serabi. A lot of choices during the breakfast.
Have a great stay at Harris Hotel and definitely will come back again!