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“GREAT LOCATION ON BATAM CENTER” 4 of 5 stars
Review of Harris Hotel Batam Center

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Harris Hotel Batam Center
3.5 of 5 Hotel   |   Jl. Engku Putri, Riau Islands Province 29641, Indonesia   |  
Hotel website
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Hotel amenities
Special Rate
FREE HEAD NECK MASSAGE
Ranked #2 of 74 Hotels in Batam
bali
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“GREAT LOCATION ON BATAM CENTER”
4 of 5 stars Reviewed June 14, 2013

stay tanggal 5 - 8 June 2013 , hotel location bagus and very close with ferry terminal . Mega Mall diseberang jalan saja.

Staff basically ok , tapi pada saat hujan dan perlu payung security bilang tidak ada payung ?????

Staff di resto pakai anting dr plastik..?? Front Desk staff BB an terus meskipun saya sdh di depannya dia tetep update di BBM dulu dan baru memberi info.

Ferry terminal very close , tour to singapore quite nice. Our guide : Safari bin Ahmad , nice and funny person.

Pick Up airport ok.

Room Tip: choose room with harbour view
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 21, 2013
Google Translation
Yang Terhormat Bapak Haryo,

Terima kasih banyak atas kesediaan Bapak memilih HARRIS Hotel Batam Center sebagai tempat untuk penginapan Bapak selama di Batam dan juga untuk masukan yang positif tentang fasilitas hotel dan pelayanan yang diberikan oleh karyawan kami.

Sebagai informasi HARRIS Hotels adalah menganut motto "Simple, Unique and Friendly", salah satu keunikannya adalah dengan memperbolehkan karyawan untuk memakai anting, mewarnai rambut bahkan dengan tattoo sehingga memberikan kesan yang berbeda dengan hotel lain pada umumnya.

Mengenai pelayanan dari karyawan Front desk, Investigasi telah dilakukan setelah insiden yang Bapak alami dan tindakan telah diambil untuk mencegah situasi ini terjadi lagi di masa depan.

Sekali lagi kami ucapkan terima kasih untuk masukan yang telah Bapak berikan, yang telah sangat dipertimbangkan oleh semua karyawan. Kami menantikan kehadiran Bapak lagi dalam waktu dekat.


Harrisly Yours,

Benjamin Castel
General Manager




Dear Valued guest Haryo2007,

Thank you very much for choosing HARRIS Hotel Batam Center during your stay in Batam and also for sharing the feedback.

HARRIS Hotels motto is "Simple, Unique and Friendly", one of its uniqueness is to allow employees to wear earrings, hair coloring even with a tattoo gives a different impression of the hotel in general.

Regarding the services provided by the employees, investigation has been carried out after the incident you experienced with our Front Desk staff and action has been taken to prevent this situation happening again in the future.

Once again we thank you for the comments and it has been closely considered by all Players.
We look forward to welcoming you again in the near future.

Harrisly Yours,

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

As usual, every hotel has some significant flaws.

Cleanliness:
-I noticed some hair around the area. It may not be the staffs' fault but I visited the hotel at 10am (Batam Time) and checked-in only at 2pm so I was hoping everything to be really clean.

Location:
-It's location was pretty good, considering it is directly opposite Mega Mall. Some stalls were quite expensive but there was this really good restaurant D'Cost Seafood. Try the fish!
-It isn't very near Nagoya Hills, but, I only paid 50,000 rupiah for a taxi there (hailed it at Mega Mall area) so it doesn't really affect my holiday.

Rooms:
-I noticed some of the furniture were badly painted. Not that bad though. Still, it's fine. There is a hole in the shower area in my room (810) and it caused lots of water to flow out and the whole bathroom is wet!
-The view from my 2 connecting rooms were pretty okay... I just wished I could see the "Welcome to Batam" sign directly from my room instead of from the lift lobby area on level 8.

Service:
-The staff were very friendly and there were lots of nice goodies to sample! Awesome!

Overall, it was a pretty good stay. But, I really liked the staffs' attitude! They were all really nice! This made my stay so much more enjoyable!!!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 17, 2013
Dear Valued Guest Ruthy123Rockz,

Thank you very much for your positive and input about our cleanliness, location, rooms and service. Feedbacks from our Guests are always opportunities to improve our service to make your stay in our property a Unique experience.

We really appreciated you enjoyed the vibrant energy of our Players for you stay with us.

Dear Valued Guest Ruthy123Rockz, thank you again for your time and review, we will be delighted to see you again in HARRIS Hotel Batam Center.

HARRISly Yours.

Benjamin Castel
General Manager
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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 10, 2013

Vibrant and spacious lobby. Check in was smooth with friendly and attentive staff. Rooms were huge with free Wifi. Clean sheets and comfy pillow. Easy access to Megamall & Ferry terminal. I personally like the scented candle in our room, nice effort!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 12, 2013
Dear Valued Guest Mayaaa,

Thank you very much for your constructive comment. We really appreciated you enjoyed the " special touch " we provide to our Guest for their stay in HARRIS Hotel Batam Center. Actually attentiveness to our customer is our priority, we want all our visitor to come back fully satisfy once they experienced our property.

Dear Valued Guest Mayaaa, thank you again for you comment, and we will be more than glad to meet you again in HARRIS Hotel Batam Center for your next stay with us.

" Harrisly Yours "

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 10, 2013

i stayed only 1 night in harris batam on our way back from nikoi.The good thing about the hotel is the convenient location. It is just 2 mins walk away from the batam centre ferry terminal, and the shopping centre, so you don't really have to worry about having to catch a cab or to arrange for a transfer.We tried traditional massage from the hotel,and really satisfied with the service.i will absolutely recommend that traditional massage to everyone.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 12, 2013
Dear Valued Guest syaZ82,

Thank you very much for your positive comment. It has been shared with all our HARRIS Hotel Batam Center Players.

We are more than glad you appreciated the strategic location of our property and the service you experienced for your stay.

Dear Valued Guest syaZ82, we are looking forward your next venue in our island and we will be delighted to welcome you again in HARRIS Hotel Batam Center.

" Harrisly Yours"

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 8, 2013

Booked directly via hotel's website for 2 nights. Attractively priced.

Plus Points :-
- Location of the hotel next to ferry terminal is very convenient.
- Check in process was a breeze. Nice touch to have the cold towels and welcome drinks. The free cookies was a definite plus.
- Very fresh crew/staff all over the hotel. Nice bright colours all over the hotel adds to the overall spacious feel to the hotel.
- Rooms were large and well equipped with basic necessities. Beds were too soft for my liking though.
- Plenty of TV channels that will accomodate everyone's taste/preference.

Negative Points :-
- Apart from Megamall (located opposite the hotel), there is nothing else in the vicinity.
- Need to head to Nagoya Hill for shopping, wider food selections and spas/massages. It cost IDR60000 one way in a taxi. Take note, the taxi cost will add up.
- Access to pool is through the main restaurant, which I find to be not the best route, especially after a swim.

Overall, for the price we paid, it's a good value hotel. Just take note the location of the hotel in relations to what one plans to do when they are in Batam.

Room Tip: Ask for higher floors and rooms facing the sea.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 10, 2013
Dear Valued Guest Fanziq,

Thank you for your time and input. We are delighted to read you deeply appreciated your stay in our hotel. Our front office team has been informed about the efficient check in procedure you experienced.

In addition, we are pleased to read you enjoyed the activities provided by the Mega mall facing our property. Regarding the location of our swimming pool, we actually have plantation which are growing with the aim to provide more privacy to our Customers.

Dear Valued Guest Fanzig thank you again for your comment, we are looking forward to meet you again for your next trip in our island.

" Harrisly Yours "

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 8, 2013 via mobile

first impression just like other harris hotel, young and comfy hotel, fun for the orange colour. nice view to the sea, well no beach. clean room, cool AC, simple and nice and tidy bathroom. nice choice for the centre-in-the-middle-of-the-city. really like this hotel, casual breakfast and while u are eating the hotel staff and the mascot of the hotel entertain you with their poco poco like dance with local music. fun to watch. i will choose this hotel if u want a safe, simple hitel for stay.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 10, 2013
Dear Valued Guest Cuteelephant,

Thank you very much for your positive input, it has been shared with all the HARRIS Hotel Batam Center Players.

We are actually delighted to read you enjoyed our Unique vibrant atmosphere for your stay. We appreciated you noticed the good cleanliness of our rooms and the cheerful ambiance during your breakfast in our restaurant.

Dear Valued Guest Cuteelephant, we are looking forward to meet you again for your next stay with us.

" Harrisly Yours "

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 29, 2013

My 2nd time staying in Harris Batam Centre.
Service was much better, friendly staff and we had a great time! The only minus point’s that we had to wait for 20mins during check in but apart from that, everything’s good. Easy access to Megamall & very strategic as hotel’s located right next to the ferry terminal.

Had a great dip in the pool.. Loved it. Also perfect to catch up on some reading on a sunny afternoon in those comfy couches!
Enjoyed our stay thoroughly and we’re definitely coming back!

Room Tip: Sea facing room for better views!
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, June 3, 2013
Dear Valued Guest Missytrez,

Thank you very much for your time and positive comment.

All our Players are delighted to read for your additional stay you observed our service becoming better and better, making your stay with HARRIS Hotel Batam as a Unique experience.

Actually our Human Resources Manager started to coordinate more intensively will all our Heads of Department weekly training with aim to perform our operations.

Dear Valued Guest Missytrez, thank you again for your input, we will be delighted to welcome you in Batam for your next stay.

" Harrisly Yours "

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harris Hotel Batam Center

Address: Jl. Engku Putri, Riau Islands Province 29641, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 74 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harris Hotel Batam Center 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Harris Hotel Batam Center the only waterfront hotel in the heart of the Central Business District is strategically located just a step away from the Batam Center International Ferry Terminal, opposite the Mega Mall shopping Center. Within walking Distance from Otorita Batam, Bank Indonesia, Sumatera Expo Building and Mesjid Raya. 10 Minutes away from Kepri Mall and Padang Sukajadi Golf.Our property is the nearest hotel from Hang Nadim International Airport, only 15 minutes to Nagoya area, Harris Hotel Batam Center just very conveniently accessible in the heart of Batam. 171 Sea view and city view spacious Harris rooms and suites, equipped with the Harris Dreamazing Bed, 32" LCD television with 40 international and local channels. The woman touch floor provided, it's a woman thing. Safe deposit box, complimentary coffee and tea facilities.Harris slippers, Harris aromatherapy, Harris leather couch , hair dryer and an array of cosmetic amenities.Free high speed wifi available in the Harris cars and the entire premises.Our infinity pool is overlooking the ocean. The H fitness is equipped with the latest cardio equipment and Gym instructor. Sooth your tired muscles at our In-room H spa featuring the most desired facial and body treatments.Taste our Indonesian delights at the H cafe and our Harris healthy juices at our juice Bar. In room dining is available around the clock.Harris Batam Center is the perfect place to stay and accommodate your meeting needs at our Unique Ballroom with a capacity of 1000 persons and the highest ceiling in town. Our Smiley meeting rooms are equipped with the latest high tec equipment.Come and try our new Lifestyle right in the Center ... more   less 
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Also Known As:
Harris Hotel Batam Batam

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