Hi, I am yani from spore..I stayed at the hotel with my hubby from 26 march to 28 march 2013.i stayed in d 7th floor.
I m deeply impressed by the uniqueness and friendliness of the hotel and the staff there.
Upon reaching, we managed to check in 2 hours earlier as we reached quite early.We r welcome by warm smiles n greetings from the staff.love d cookies n drinks;)Indeed its true, good customer service really make people's day..even with just a smile..
Previously I ordered a bday cake for my hubby bday and the cake prepared were delicious..
During night, a staff called to ask if evrythings ok in the room..
We feel much appreciated as they are concern bout their guests well being.
LASTLY,the great part is the morning breakfast where we are entertained by the Dino Harris and the staff dancing which kind of unique..First time I saw in a hotel where everyone is happy..me n hubby love d song, great idea and thums up esp to the boss of harris batam center..
While working the staff are actually releasing stress a bit and at the same time entertaining the guest..
Overall really happy..I will recommend this hotel to pple I know..
With the consistency of great smiles, and the warmth given, the hotel will always be loved