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“Great location, decent service.” 4 of 5 stars
Review of Harris Hotel Batam Center

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Harris Hotel Batam Center
3.5 of 5 Hotel   |   Jl. Engku Putri, Riau Islands Province 29641, Indonesia   |  
Hotel website
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Hotel amenities
Ranked #2 of 69 hotels in Batam
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
“Great location, decent service.”
4 of 5 stars Reviewed February 22, 2013

Third time staying at this hotel. Good experience as before although the bathroom shower stall is really starting to pick up quite a fair bit of black colored scrum..would be good if house keeping can do a better job there.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, February 25, 2013
Dear Valued Guest Rollade,

Cheers from Harris Hotel Batam Center, the new “Hotspot right in the Center”


Thank you very much for your positive review and your appreciation about our location between the MegaMall and the Harbour Ferry, connecting the area to Singapore.

We deeply took into consideration the incident you experienced in the bathroom.

As a consequence, kindly be informed our engineering and housekeeping department already changed the head of the shower and the drainage system in your room. In addition, we are glad to inform you a daily maintenance team is fully dedicated to repair and avoid all technical inconvenience which could take place in one of our 171 rooms.


Dear Valued Guest Rollade, thank you again for your constructive input.


Harrisly Yours.

Benjamin Castel
General manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 15, 2013

Cousins stayed there for a night before they went to another resort. My family and i who stayed at other hotel, came over for a visit. Harris hotel is at a good location. Such a walking distance from the Batam Centre Ferry Terminal and Batam Centre Megamall. Near the hotel, we found a place for buffet lunch which is about 20mins walk away. View is not obstructed at all. One side facing the sea, the other is facing a big activity park. We then end up check-in to Harris hotel the next day! Nice ambience. Love the smell of the room once entered! LOve the fact all is in ORANGE! The only dislike is you can't open any window that i feel a lil suffocated as i prefer to breath in a lil fresh air..

Room Tip: Get the one facing the sea so you could view the pool too!
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, February 19, 2013
Dear Valued Guest Leena Andrelina,


Cheers from Harris Hotel Batam Center, the new “Hotspot right in the Center”

Thank you for your positive review already shared with our Players.

We are more than glad to see you appreciated our vibrant and singular atmosphere, which make the uniqueness of HARRIS Hotels all around Indonesia.

Regarding the room experience we are delighted to see you appreciated the several details as the aromatherapy and its smell or the quick check in for your arrival. Guest satisfactory is our main priority.

Dear Valued Guest Leena Andrelina, once again, thank you for taking your time to express your experience with us, we will be more than glad to welcome you again for your next visit in Batam.


Harrisly Yours,

Benjamin Castel
General Manager
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Singapore
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 13, 2013

Planned an escape to Batam for the Chinese New Year holiday. As mentioned by everyone else, it is located about 5 minutes from Batam Centre ferry terminal. MegaMall is also a few minutes walk from the hotel with plenty of food outlets.

Check-in was a smooth process. The room was not big but sufficient, clean and also looked new. There was a lion dance performance on one of the nights which was cool. Ordered dinner through room service. Had both western food like Lamp Chop or Spagetti and asian food like Mee Soto or Nasi Goreng. They were all tasty.

The television has a good mix of programmes both local and international. They had all the free-to-air channels from Singapore except for the indian channel I think.

One weird issue I encountered was having the smell of smoke in the room after I got back from tour. Oh and I will be honest, if someone makes a stink-bomb in the toilet, the smell is going to linger. I hope for better ventilation in there if I visit in the future :x

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, February 19, 2013
Dear Valued Guest travelnoobdude,

Cheers from Harris Hotel Batam Center, the new “Hotspot right in the Center”

Thank you very much for your positive and detailed review.

From all the Harris players i wanted to share with you how delighted we are to know when Guests are satisfied for coming in our property. It is always a pleasure when you personally take time to post your review.

Regarding your experience for our celebration of Chinese New Year we are glad to know you appreciated our chef western and asian dishes delivered in you room.

All the Players are pleased to read you enjoyed our convenient location at 2 minutes walking distance from the Megamall and the Harbourfront, connecting Singapore to our area.

In addition, about the inconvenience you encountered in the bathroom, i am glad to inform we recently to set up in all our sanitary water system two blue tablets to maintain a high level of cleanliness and hygienic atmosphere.

Dear valued Guest travelnoobdude, we really hope to welcome you again for your next venue in Batam.

Harrisly Yours,

Benjamin Castel
General Manager
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2013

Spent my christmas at Harris Batam Centre, great service and very new and clean hotel although the hotel itself was pretty small. Room was reasonable and had a great LCD TV. On the overall, worth staying and will come again for a weekend vacation! Opposite this hotel is Batam Megamall

Room Tip: Choose the sea view instead of street view
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, February 8, 2013
Dear Valued Guest Vincent Simkh,

Thank you very much for your constructive feedback.

We really appreciate you enjoyed our room facilities, service and cleanliness. It is really true too,the cinema located in the Mega-mall close to the hotel gave a good opportunity for all our visitors to entertain when they come to our area.

All our Players are delighted to guarantee a good service for Guest staying with us, therefore dear Guest Vincent Simkh, we are looking forward to meet you again for your next visit.

Harrisly Yours,

Benjamin Castel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
66 reviews 66 reviews
54 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 29, 2013

Lobby bright and clean. Check in fast with a welcome drink, cookies and towel.
All room requests honoured, room itself spic and span.
Walking out of the ferry terminal, you'll find the hotel on your right.
Megamall is just to the left, though smaller than the nagoya malls.
If you need to kill time, 6 screen cinema in the mall

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, February 8, 2013
Dear Valued Guest Terence Yang,

Thank you very much for your positive review, it has been deeply appreciated by the Players of Harris Hotel Batam Center.

Actually cleanliness belong to our priority, our housekeeping department are strongly involved to ensure consistency to all our guests staying in one of our 171 rooms.

We are glad to read you enjoyed the location, we consider as a real added value for our customers to arrive through the Ferry terminal from Singapore, relaxing in our Harris Hotel Batam Center and then going to MegaMall for shopping and entertaining activities.

Once again, dear Guest Yang, thank you for your comment, it will be a real pleasure for all of us to welcome you again for your next visit in Batam.

Harrisly yours,

Benjamin Castel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 25, 2013

Went to the Harris hotel Batam Center over 2 weekends. We bought 2 online deals that only cost SGD$59.90 per person that includes 1 night stay, 1 hour massage and breakfast.

The staff are young, vibrant and energetic. They greet us cheerfully and answer our questions with a personal touch when we arrives at the hotel.

The room is nice and cosy. We have a city view on the 1st weekend and the sea view on the 2nd weekend.

The hotel is just next to the Batam ferry terminal and a 5 minutes walk away. It extremely convenient and the big batam center shopping mall is just across the road.

We took a taxi from the hotel to this open air coffee shop called Yong kee to eat sea food and the taxi fare was 40000Rupiahs. We later walked back to the hotel from the coffeeshop. It only a 20 minutes walk. The food was fresh and nice.

We practially spent the whole day in the mall itself, watching 2 movies. Movies tickets are cheap compared to Singapore. And there are many restaurants to eat. There is a great supermarket and the local department store is also there.

The rest of the time was spent swimming in the hotel pool and gym. The breakfast spread is not too bad as well.

The massage that was included in the deal was good. The staff are highly trained and it one of the better massages that I had in Batam.

Overall an enjoyable and relaxing weekend at a nice and cosy hotel.

Will definitely stay in the hotel again

Room Tip: High floor Sea view is so much better than the city view
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, January 28, 2013
Dear Valued Guest SailorTraveler,

Cheers from Harris Hotel Batam Center, the new “Hotspot right in the Center”

Thank you very much for your positive comment which has been shared with the HARRIS Hotel Batam Center Players.

We are delighted to read you enjoyed your massage with our qualified experts. Our Fitness Center and Swimming pool are definitely facilities which allow our Guests to practice sports and relax.

In addition, we are more than pleased to know you went to the MegaMall located at 2 minutes walking distances from the hotel only, with all the shopping and entertaining activities proposed.

Once again, thank you very much for your constructive feedback, we are working day after day to improve your stay with us.

Harrisly yours,

Benjamin Castel
General Manager
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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed January 25, 2013

I left my Samsung phone charger in the hotel and checked out after realizing when I returned to Singapore.

Hence, I sent an email to the hotel customer service to inquire about it without pinning much hope as from my past experience with other hotels. Nevertheless, the hotel staff get back to me on the next day and have it delivered to Singapore the very same day.

I would like to thank the Hotel for having such excellent service and I really feel that the hotel is very clean and nice to stay and very worth the value as the service and stay worth more than the price we paid. Furthermore, the room provides very nice aroma scent too.

Worth visiting!!!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, January 27, 2013
Dear Valued Guest Tan,

Cheers from Harris Hotel Batam Center, the new “Hotspot right in the Center”

Thank you very much for your comment. We are more than glad to know the phone charger we send back to you has been quickly well returned. Guest satisfaction is one or our priority, considered before, during and after your stay in our hotel.

I will be more than please to meet you for your next visit, sharing your experience with HARRIS Hotel Batam Center

Harrisly Yours,

Benjamin Castel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harris Hotel Batam Center

Address: Jl. Engku Putri, Riau Islands Province 29641, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#4 Best Value Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harris Hotel Batam Center 3.5*
Official Description (provided by the hotel):
Harris Hotel Batam Center the only waterfront hotel in the heart of the Central Business District is strategically located just a step away from the Batam Center International Ferry Terminal, opposite the Mega Mall shopping Center. Within walking Distance from Otorita Batam, Bank Indonesia, Sumatera Expo Building and Mesjid Raya. 10 minutes away from Kepri Mall and Padang Sukajadi Golf.Our property is the nearest hotel from Hang Nadim International Airport.171 sea view and city view spacious Harris rooms and suites, equipped with the Harris Dreamazing Bed, 32" LCD television with 40 international and local channels. Safe deposit box, complimentary coffee and tea facilities.Harris slippers, Harris aromatherapy, Harris leather couch , hair dryer and an array of cosmetic amenities.Free high speed wifi available in the Harris cars and the entire premises.Our infinity pool is overlooking the ocean. The H fitness is equipped with the latest cardio equipment and Gym instructor. Sooth your tired muscles at our In-room H spa featuring the most desired facial and body treatments.Taste our Indonesian delights at the H cafe and our Harris healthy juices at our juice Bar. In room dining is available around the clock.Harris Batam Center is the perfect place to stay and accommodate your meeting needs at our Unique Ballroom with a capacity of 1000 persons and the highest ceiling in town. Our Smiley meeting rooms are equipped with the latest high tec equipment.Come and try our new Lifestyle right in the Center ... more   less 
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Also Known As:
Harris Hotel Batam Batam

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