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“2 Thumbs Up for Harris Hotel in Batam Centre” 4 of 5 stars
Review of Harris Hotel Batam Center

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Harris Hotel Batam Center
3.5 of 5 Hotel   |   Jl. Engku Putri, Riau Islands Province 29641, Indonesia   |  
Hotel website
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Hotel amenities
Special Rate
FREE BREAKFAST FOR 2 PAX
Ranked #2 of 72 Hotels in Batam
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“2 Thumbs Up for Harris Hotel in Batam Centre”
4 of 5 stars Reviewed March 26, 2012

I were there with 3 friends on the 24 to 25th March. I would like to give a 2 thumbs up to the GM and all the staff. I was in a hotel industry for 20 years plus and I like the concept of the way the staff working attitute. They are pro-active, multi-tasking, helpful, innovative, always smile and friendly. That goes to the the staff from the backstation e.g. Housekeeping, Stewarding, IS, Engineering and Secutiry Office.
I called for help on my wifi connection, withing 5 minutes, the IS staff is at our door. Very efficent. The F&B staff and Front Office staff are so energetic and cheerful.
Breakfast, Lunch and Dinner looks OK to us but the Hi-Tea is a bit dissapointed. I thought the Hi-Tea is like the normal Hi-Tea in Singapore with wide spread of food but what we saw is only cookies, 1 cake and a samosa with tea and coffee. We were asking ourselves, "it's a joke of the day or what?" It does not matter afterall cos we are there to enjoy not to eat or complain about food.
We like the distance from the hotel to the Batam Centre and Shooping are very convinient.
My special complimet to Yanto from Front office who go an extra mile to help when I said I lost the my e-voucher.
Overrall - Worth staying there and we felt so at home. We will be back again!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 30, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The "New Hotspot right in the Center".
Thank you so much for your " 2 Thumbs up review". We are really delighted that you had an enjoyable stay and the Services rendered by our Harris Players were beyond your expectations.
We have well noted your constructive comment concerning the "Hight Tea" which is actually called afternoon snack in our packages which is a simple coffee break i can call it with a variety of cookies, savouries and sweets.
We really thank you so much for feeling at home by staying at our Harris Hotel Batam Center and we will praise Yanto our Guest Service Manager for the extra mile he went during your stay with us.
Looking forward welcoming You at your home away from home the soonest.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
Jurong, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2012

This is our first time
We check-in on 17/03/2012 with my husband. Located nearby Batam center ferry terminal, just 3 minutes walking, Mega mall just opposite.

Hotel is new and so colorful, everyone smile, with high 5 welcoming , very different with others hotel. when we arrive at 10am so many queue since it was weekend. we do understand our check-in time at 2 but The big Point is The male reception (that maybe in charge as a cashier because there was signed ''check out'' in front of him) serve us for check-in. if not wrong his name MANROO

After do registration he ask us to wait in sofa, just one minute after he come with bring our key card, we are so surprised, so fast and courteous since many guest wait for that, maybe that's why he ask my husband and i wait in sofa. Well trained. Thank you very much

We got sea view on 7'th floor, with amazing view, Bed so cozy, i like the aromatherapy in room. now we are at Nagoya since my husband have meeting with his client, i felt so different atmosphere.

however we will back again with our family and let our friends know about Harris Hotel Batam Center.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 27, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The new "Hotspot right in the Center".

Thank you so much for staying with us and we are so glad that you had an enjoyable stay. Indeed we are living up our unique motto: Simple, Unique and Friendly, in every aspect of our business. We try our very best to make our Harris Fans feeling like their second home.
Ramot our Front office Harris Player is our star of the month and I will praise him accordingly.
Happy Players make Happy Fans and I am really glad that happens to our property.
For your information in few months time we will have our new H Spa facing the Ocean with couples and singles rooms, jacuzzis, roman baths, saunas and relaxation areas.
Looking forward welcoming You back very soon.
Harrisly yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2012

This hotel is not just filled with friendly and warm staff, there are great fire performances and the famous Harris Dance too. You can choose to join in the dance just for the fun of it, even if you know nuts about the steps. Talking about convenience, there is a batam centre mall just opposite the hotel, the ferry terminal beside it, a gym and swimming pool inside the hotel and even spa right at your room! The constant breeze brings about the scent of the sea, bringing away the stress and tension from the mind.

I encountered some problems with a leaking air con during my first night, but thanks to the efficient crew, the problem was quickly resolved in an instant. I do appreciate their effort of trying to resolve any issues as soon as possible. The only thing I was not expecting is the absence of bathtub and the quality of the food I tried was slightly above average.

Special Thanks to a lot of the crew members, including but not limited to:
Yanto - For helping us with the room arrangement and answering some little queries we had.
Iwan - The photographer capturing the brightest smile from all the patrons of Harris.
Dino - For trying his best in uploading the video of Harris Dance.
Diah - For helping with some of the pre-trip arrangement.
The air-con technicians - For their efficiency.
The reception crews - For offering to help us with the ferry booking.

Last but not least, Mr Stylianos - A great host who is welcoming and generous, making the stay utmost comfortable for us. Will be visiting this wonderful place again... =)

Room Tip: Choose lower rooms for higher water pressure in bathroom, and higher rooms for breath taking views.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 20, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The New Hotspot right in the Center.
Dear Harris Fans,
We were so delighted to see You both once again at the Harris Hotel Batam Center and have an enjoyable St. Patrick's Celebration.
Thank you so much for the praises to each of the individual Harris Player which I will transfer to them accordingly.
We have well noted the aircondition problem and have been fixed accordingly.
Once again thank you so much for your compliments.
Harrisly Yours,
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2012

I love the place, with good swimming pool. The room is spacious for 2 of us,so we enjoy the place is clean, & new now.

Room Tip: New hotel so it is ok now.
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 17, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The new Hotspot right in the Center.
Thank you so much for your excellent comments and we are so glad that you had enjoyed your stay.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2012 via mobile

The hotel is located next to the ferry terminal & I simply love the view of my room facing the sea. I love the simplicity of the room, white yet radiating with shades of orange & lime green. The service is efficient & the crew is friendly & helpful. However, there is great room for improvement in their F&B.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 16, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The New Hot Spot right in the Center.
We are so happy that you love our orange theme. Indeed is a very vibrant color, that gives you immediately a very happy feeling.
Indeed the views are amazing and the rooms are comfortable, yet simple but functional and comfortable.
Thank you for bringing up the improvement that we should do in food and beverage.
We will take care of it the soonest.
Looking forward welcoming You back at our property the soonest.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 14, 2012

Harris is a pretty new establishment, and it's located right next to the Ferry Terminal. Very convenient and easy to get to.

Staff are all very friendly and cheerful, also generous with their 'high-fives'! Upon check-in, we were promptly presented with a cold towelette, welcome drink (so refreshing), and the cookie jar at the counter was up for grabs. You MUST have the cookies, absolutely delicious.

The room was of average size, nothing to complain about the room since the hotel is pretty new. However, we were on the 2nd floor and over-looking the pool (small-sized facing the waterfront), Saturday night was impossible to have an early night. There will be pool-side functions and music blasting with emcees and what-nots. Just make sure you're not back in the hotel before 12am for Sat nights.

Short walk to the mall diagonally across the road, where there was a cinema, KTV studio, and Hypermart. That's where we spent most of our time anyway.

We had dinner the first night at the hotel, and breakfast every morning - food was alright, nothing to rave about, sufficient and value for money.

It was a good enough getaway for a short time away from the bustle of Singapore. Groupon had a great deal for $69/pax inclusive of 1 night stay, return ferry ride, 1 dinner, and breakfast.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 15, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. A new Hotspot right in the Center.
Thank you so much for your excellent review and the praises of our Harris Players.
We have well noted the events happening by the pool side on Saturday night and I would like to assure You that the music will be at the minimum level from 7 pm to 9 pm the maximum.
We are really concern for our Guests comfort and relaxation and we really appreciate that you bring up this matter.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2012

Bought a Groupon deal and had a 2 days 1 night stay here. Hotel is new, and so are everything there such as sun taning chair, bed etc. Hotel staff are warm and friendly. Location wise, it is right at batam centre ferry terminal, very convience to get around praces as there are taxis everywhere. I got a nice room on level 9 facing the sea which is a plus point.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review, March 17, 2012
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. The new Hotspot right in the Center.
Thank you so much for your excellent comments and we are so glad that you had enjoyed your stay. Indeed our bed is a special recipe for a fabulous sleep. It is also an excellent support for the people having back problems.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harris Hotel Batam Center

Address: Jl. Engku Putri, Riau Islands Province 29641, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#5 Best Value Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harris Hotel Batam Center 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Harris Hotel Batam Center the only waterfront hotel in the heart of the Central Business District is strategically located just a step away from the Batam Center International Ferry Terminal, opposite the Mega Mall shopping Center. Within walking Distance from Otorita Batam, Bank Indonesia, Sumatera Expo Building and Mesjid Raya. 10 minutes away from Kepri Mall and Padang Sukajadi Golf.Our property is the nearest hotel from Hang Nadim International Airport.171 sea view and city view spacious Harris rooms and suites, equipped with the Harris Dreamazing Bed, 32" LCD television with 40 international and local channels. Safe deposit box, complimentary coffee and tea facilities.Harris slippers, Harris aromatherapy, Harris leather couch , hair dryer and an array of cosmetic amenities.Free high speed wifi available in the Harris cars and the entire premises.Our infinity pool is overlooking the ocean. The H fitness is equipped with the latest cardio equipment and Gym instructor. Sooth your tired muscles at our In-room H spa featuring the most desired facial and body treatments.Taste our Indonesian delights at the H cafe and our Harris healthy juices at our juice Bar. In room dining is available around the clock.Harris Batam Center is the perfect place to stay and accommodate your meeting needs at our Unique Ballroom with a capacity of 1000 persons and the highest ceiling in town. Our Smiley meeting rooms are equipped with the latest high tec equipment.Come and try our new Lifestyle right in the Center ... more   less 
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Also Known As:
Harris Hotel Batam Batam

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