Besides the excellent location and clean environment, my husband and I were impressed with the warm reception upon check-in. The reception staff were sincere and all smiles, and even the security guards served us nice welcome drinks and a cool towel to refresh ourselves. During check-in, the reception staff even took time to ask us to have a cookie :) I think her name was Vernya or something! She was really helpful and attended to our questions with a friendly smile.
To top it all off, we received an unexpected surprise when we came back after a long day out. We had requested for ice but when we opened our room door, 4 Harris staff greeted us with a loud "Happy Wedding Anniversary!" they were armed with a tasty chocolate cake lit with 2 candles and with the wordings "Happy Wedding". They helped us take some lovely photos too!
We have been to Harris Waterfront, and we know Harris prides herself on excellent service. Thanks for maintaining the standard here at the new hotel too! We will tell our friends of the great time we had here!