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“Boutique hotel, worth to stay” 5 of 5 stars
Review of HARRIS Hotel Batam Center

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HARRIS Hotel Batam Center
3.5 of 5 Hotel   |   Jl. Engku Putri, Riau Islands Province 29641, Indonesia   |  
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4in1 Package
Ranked #3 of 80 Hotels in Batam
Certificate of Excellence
Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Boutique hotel, worth to stay”
5 of 5 stars Reviewed November 28, 2011

There is nothing bad so far, the only main concern is no facilities except swimming. New hotel gyn equipment not ready. No restaurant so u need to go opp the mega mall for your meal. Overall nice hotel to stay

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, November 29, 2011
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. A new lifestyle is born right in the center.
Thank you so much for staying with us and giving us your genuine feedback.
Harris Hotel Batam Center features the Harris cafe which is the main restaurant of the hotel,
Serving breakfast, lunch and dinner. Every Friday we have the Noodles and sate
Night by the pool with our Disc Jockey and on Saturday our pool BBQ.
The juice bar is open daily from 10 am until 1 am serving all kind of drinks , especially, the famous
Harris healthy juices.
Our H fitness has opened on Monday 28 November with the latest equipment and
Instructor on Monday, Tuesday and Thursday.
This is for your kind info.
Once again thank you so much for staying with us and looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager-Harris Hotel Batam Centet
gm@harris-batam-center.com
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791 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 28, 2011

I bought the voucher for my stay with my two teenage kids via deal.com, check in 26 November, checked out 27 November.

The voucher included a one night stay inclusive of breakfast, high tea and lunch.
I must say the hotel was prominent and a quick walk from the ferry terminal without fear of getting lost. The hotel staff were welcoming and we were given drinks as we waited for check in. The lunch and breakfast was simple yet can't complain since the food was of an acceptable standard.

However, we were pretty disappointed about the high tea, we walked in at 3.20pm and there were only 2 types of cookies and steam tapiaco cake. No replenishment of any items were made. This was surprising as high tea only started at 3pm. I then asked the Supervisor on duty if we can join for the poolside BBQ, I did not get a response to my earlier query, he said he will check with his Superior who was in a meeting and will call us back at our room. Although we were just lazing around the room there was no call to update us of the status from 3.30pm to 5.45pm. I had to send my son down to the cafe to query again, then was informed by another party they were unaware of our request and will not be able to join in as the BBQ for that day was booked for a private event. I just wished they could have called or followed up.

The front counter staff also lacked certain communication gaps, as during check in, I did check if they have any Buffets in their hotel, as we just wanted to relax in the hotel, but were informed that there are no high tea or dinner buffet at the hotel. In actual fact there was even a buffet dinner on the date we checked in, in addition to the poolside BBQ.

Rooms were clean, comfortable beds & air con was working well. I saw the Manager on the day we checked in as were waiting for the keys and he was very informative and telling us what we can find and explore at the neighbourhood. The staff on the whole were friendly especially the housekeeping unit whiich kept on greeting us 'Cheers' everything they saw us. For a new hotel which just started in November, I will say keep up the Wonderful Job you are doing. Rai

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, November 28, 2011
Dear Harris Fans,
Cheers from Harris Hotel Batam Center. A new lifestyle is born right in the Center.
Thank you so much for staying with us and thanks a million for your very genuine feedback.
Indeed the property is very conveniently located just steps away from the Batam Center International Ferry Terminal and the Mega Mall. Very soon we will open our own direct access to the Terminal which will be much more convenient for the arrival and departure of our Guests.
We are so sorry about the variety of the High tea and not adequate replenishment of the cakes. We have discussed with our Executive Chef and immediate action will be taken.
Indeed there was a private BBQ Party on the 26th November at the Pool side that was the reason that our Guests could not enjoy the BBQ. Instead we had an international Buffet dinner served in our vibrant Harris Cafe.
We ackowledged the miscommuniction between our Harris Players and the lack of the Product knowledge. We are striving to educate them to the very maximum.
Once again a great thank you for bringing to our attention your Harris lifestyle experience and be ensured that we are striving for continuous improvement.
Looking forward welcomin You back to the Harris Lifestyle in the near future.
Harrisly Yours
Stylianos Koureas- General Manager
Harris Hotel Batam Center
gm@harris-batam-center.com
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Singapore, Singapore
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 28, 2011

I been to this hotel with my friends. Maybe still new. The staff all very slow. For the check in time @ 1400hrs. So all the customer Q for the check in need to take 15-20mins. The problem is some staff not really understand English =(
We take the room key n check in. I got the seaview room @ level 8. Nice view and comfortable bed.But bathroom don't have bathtub,only standing shower.
Beside the ferry terminal. Only 3-5mins walk can reach the hotel. Opposite is Mega Mall only 5mins walk.
And hotel provide a birthday cake to me celebrate my birthday at hotel ^^

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, December 6, 2011
Dear Eunice,
Cheers from Harris Hotel Batam Center. A new lifestyle is born right in the center.
Thank you so much for staying with us at the first days of our Opening.
We are delighted with your genuine feedback and thank you for bringing up the slow check in process. Indeed Myself I was at the Front office counter and we were encountering some system problems which are now solved and the check in has been improved.
Thank you for the ncie pics, indeed we are creating a unique lifestyle for everyone.
Please be informed that our New Boutique Fitness has been newly opened with instructor in charge, Our new posh furntiure by the pool have been arrived. Our Harris Boutique is opening very soon.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager- Harris Hotel Batam Center
gm@harris-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 25, 2011

We had an enjoyable stay in this brand new hotel. So new you could even smell it. Rooms are spacious and clean. Staff are courteous, friendly and show a lot of energy. We arrived on a hot afternoon and it was great that we were served cold drinks the moment we came in.

Pool is not too deep, so kids can play too.

Not much dining available in the hotel. You're better off grabbing a meal at Nagoya Town. Take a return taxi ride fr the hotel. Pay a little more but at least it is safer.

Since the hotel is new, it is a good time to stay.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, November 26, 2011
Dear Harris Fans,
Cheers from the Harris Hotel Batam Center, A new lifestyle is born right in the Center
Thank you so much for taking your precious time to write your very positive feedback concerning your recent stay at our Property.
Indeed we have just opened on the 5th of November and we try to create a unique lifestyle for everyone with our simple , unique and friendly concept.
Our Fitness center with the latest equipment just been opened ready to welcome all our Healthy conscious Fans.
Once again thank you for staying with us and looking forward welcoming you back in the near future.
Harrisly Yours,
Stylianos Koureas
General Manager- Harris hotel Batam Center
gm@harris-hotel-batam-center.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 21, 2011

Hotel was very near Batam Centre ferry terminal, just across the carpark, and its less than 3 minutes walk. Opposite was the Mega Mall shopping centre where i did most of my shopping, karaoke and cinema..

Hotel was excellent! I am a fanatic tourist of Batam and had stays quite a number of hotels and Harris was one of the best!!! I just love Harris colour code. It really welcomes the customers bright and cheerful. Check-in was fast and the rooms was superb! The bed, was very comfortable and cosy. Nothing to complain or negative comments about the room. I love it!

Pool was till 9pm but nobody bothers to swim. And theres a DJ which spins music at the lobby. Cool.. Harris hotel was very elligant at night with the yellow lighting.
Staff- good service, bt some are quite blurr. Mayb they are new. Overall, I really enjoyed my stay

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, December 5, 2011
Dear Harris Fans,
Cheers from the Harris Hotel Batam Center. A new Lifestyle is Born right in the Center.
Thanks a million for your genuine review and for selecting Harris Hotel Batam Center as your preferred accommodation on the island of Batam.
Thank you for the compliments, indeed we are creating a unique lifestyle for everyone, our Harris Fans( Guests), Harris Players(Employees) and the communtity.
Looking forward welcoming You back in Batam soon,
Harrisly Yours,
Stylianos Koureas
General Manager Harris Hotel Batam Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 18, 2011

The hotel is almost brand new as it was opened just recently. Strategically located besides the ferry terminal thus will give convenience if you travel by ferry. Across the hotel is the Megamall, so finding food and some entertainment are quite easy but the Mall is not as vibrant than the one in Nagoya. You will get two views option, city view or sea view. The sea view will be a better choice. The room is modern and minimalist. If you can't stand the colorful interiors then this is not the place. It uses lots of orange, green and multicolored carpet, not the typical mono color in most business hotels. The room is clean and fresh, reasonable in size with all the basic amenities - flat screen TV, fridge, coffee making facilities. Sleep quality is good as very minimal noise eventhough my room was facing the city side. I personally don't like the location of pool which is just outside the coffee house/restaurant - unless you don't mind being watched by other guests having meal while you're swimming. Breakfast choice is average and nothing unique. Staff are friendly and available to assist you. Good stay overall but too quiet for me but don't mind staying there again though

Room Tip: Ger the sea view
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, November 26, 2011
Dear Harris Fans,
Cheers from Harris Hotel Batam Center, A new lifestyle is born right in the Center
Thanks a million for staying with us and we are delighted having your genuine feedback.
Indeed we are creating a unique lifestyle for everyone with our simple, unique and friendly concept.
We have well noted your constructive comments concerning our breakfast and we are really adding more items especially indonesian ones.
For your information we have implemented every Friday night our Yummy Noodles and sate night by the Pool with our DIsc Jockey and Fire Flair Dancers. On Saturdays we are having the BBQ nite with Pool party.
Looking forward welcoming You back to our property the soonest.
Harrisly Yours
Stylianos Koureas
General Manager- Harris Hotel Batam Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 16, 2011

I am a fan of Harris resort. So when the new Harris hotel opened in Batam Center, I had to try it.
My wife and I enjoyed ourselves. It is a quiet getaway and there were no children running around when we were there. Batam center was just a 3 minute's walk away. We hopped over to the cinema for a movie after dinner. There is free WiFi at the hotel lobby so bring your Ipads!
If you are looking for a short quiet getaway, this is it. We even extended our stay by another day. As usual, the hotel was very accommodating. The staffs were generally warm and friendly. They even hi-5 us every time they see us. As usual, Harris always made us feel welcome. We will be back again soon.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review, November 17, 2011
Dear Harris Fans,
Cheers from the Harris Hotel Batam Center, A new lifestyle is born right in the center.
Thank you a million for Being a Harris Fan for so many years.
First of all we would like to thank you so much for staying with us and we are so glad that you had enjoyed your stay.
Indeed Harris Hotel Batam Center is not an ordinary Hotel is a unique lifestyle right in the center of the town, providing wide range of unique services, like free wifi in the cars, in the property, ipad check in, dreamazing bed by King Koil, in residence Disco Jockey, Harris Move and Harris dance.
We are just a minute away from the Maga Mall where there are plenty of shops and the best movie theatres in Batam.
Thank you once again for your genuine feedback and looking forward welcoming You back to experience the new lifestyle the soonest.
Harrisly Yours,
Stylianos Koureas
General Manager- Harris Hotel Batam Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HARRIS Hotel Batam Center

Address: Jl. Engku Putri, Riau Islands Province 29641, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Hotel Batam Center 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Harris Hotel Batam Center the only waterfront hotel with sea & city view points in the heart of the Central Business District is strategically located just a step away from the Batam Center International Ferry Terminal, opposite the Mega Mall shopping Center. Within walking Distance from Otorita Batam, Bank Indonesia, government offices, Sumatera Expo Building & Mesjid Raya. 10 Minutes away from Kepri Mall and Padang Sukajadi Golf.Our property is the nearest hotel from Hang Nadim International Airport, only 15 minutes to Nagoya area, Harris Hotel Batam Center just very conveniently accessible in the heart of Batam. 171 Sea view and city view spacious Harris rooms and suites, equipped with the Harris Dreamazing Bed, 32" LCD television with 40 international and local channels. The woman touch floor provided, it's a woman thing. Safe deposit box, complimentary coffee and tea facilities.Harris slippers, Harris aromatherapy, Harris leather couch , hair dryer and an array of cosmetic amenities.Free high speed wifi available in the Harris cars and the entire premises.Our infinity pool is overlooking the ocean. The H fitness is equipped with the latest cardio equipment and Gym instructor. Sooth your tired muscles at our In-room H spa featuring the most desired facial and body treatments.Taste our Indonesian delights at the H cafe and our Harris healthy juices at our juice Bar. The Healthy life style brought in to food we provide as No MSG, Less sugar, Less salt, selected material & healthy process.In room dining is available around the clock.Harris Batam Center is the perfect place to stay and accommodate your meeting needs at our Unique Ballroom with a capacity of 1000 persons and the highest ceiling in town. Our Smiley meeting rooms are equipped with the latest high tec equipment.Come and try our new Lifestyle right in the Center ... more   less 
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Also Known As:
Harris Hotel Batam Batam

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