Being new to the area, I was skeptical to book a spa day in Batam, Indonesia BUT was absolutely thrilled with my experience. Tempat Senang staff were pleasant, helpful, and very timely in their email responses. They are very organized and on top of all the details needed for a great experience beginning with the thousand questions I had to the ferry information to the taxi pick up to the cost to the sign I should look for upon arrival to the spa menu. Everything was covered; there were no surprises. Hence, we had a fantastic day. I would recommend the full day vs. the 1/2 day since you are already there. The food was amazing!!!