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“Not much except the view + spa” 3 of 5 stars
Review of KTM Resort - Batam

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KTM Resort - Batam
3.0 of 5 Resort   |   Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #30 of 72 Hotels in Batam
Singapore
Top Contributor
84 reviews 84 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
“Not much except the view + spa”
3 of 5 stars Reviewed November 4, 2013

A super boring resort that stay in my experience. No others activities here except the spa or massage.

Thus comes with good view, villas are on tree concept but small rooms and not well manage. To consider build more activities and facilities. Very good business potential but needs more hardwork and better brains!

Stayed November 2013
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84 reviews from our community

Traveler rating
    3
    24
    28
    13
    16
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13
27
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
Ang Mo Kio, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed October 25, 2013

3 x we went... budget room 2x ..1 x tree cottage...massage area can be easily expose to their native rowing their boat near...meaning they can see nude women in panties in the room...NOT FULL PROOF...Extreme down side on this issue...nothing to do in the resort already one issue..the pool water were extremely dirty...what's next?

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
145 reviews 145 reviews
140 hotel reviews
Reviews in 90 cities Reviews in 90 cities
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed October 15, 2013

Do not expect hotel or resort standards. Rooms are very small and hostel-like although these are in villas on stilts by the sea. There are also no other facilities in the resort except an eatery for your meals since it is not easy to get around the island. The spa is its only saving grace. Treatment rooms are sea-facing where you can soak in the tube and enjoy the sea view and listen to the waves during the treatment. Massage was one of the best I had.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thane, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

1. Location: For most of cottages the location is very nice as they face ocean.
2. Rooms are small and hardly any place to move within but I had read this on trip advisor and thus was prepared for same.
As my stay was 2 days and 1 night this was acceptable as the idea was to spend most time in city tour and/or in other activities in resort.
3. The spa and restaurant are also facing ocean and are at walking distance from most of cottages.

One of drawback is the 201-212 series of cottages share the balcony between every 2 cottages
The partition is thin enough to pass on sound to next cottage which can be disturbing at times.

Overall decent option for a short family trip.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 3, 2013

I booked this hotel needing a bit of a solo break, but hoping to lounge by the pool as there is no real beach on this side of the island.

The view, without a doubt, is the best feature of this hotel. The room was clean, however incredibly small. The rest, unfortunately, is not so positive. The restaurant serves a below average quality of food and it was a struggle to order as the employees speak very little english, the pool cannot be swum in as it is green (they emptied and refilled it while I was there, however they did not attempt to clean the green algae from inside the pool), it is SGD10 taxi ride minimum to anywhere in the island (usually more), the gymnasium was unused and needed to be cleaned before I used it; and the island is literally in the middle of nowhere - I did not walk outside the grounds because it is just bush for a few kms and I didn't feel safe.

I originally booked 6 nights but changed it to 4 nights before I arrived. On the second day, I asked to modify my booking to 3 nights however they said booking.com would not allow a change. I stood my ground a little and pointed out that the reason I chose this resort was because of the pool and it was unsafe to swim in, so they changed my booking quite quickly.

I moved to Harris resort Batam and am much happier with the service, cleanliness and professionalism.

Room Tip: Beach facing rooms have great views of the sunset
See more room tips
  • Stayed September 2013, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 22, 2013 via mobile

Stayed here for a Nite, very quiet place, not much activities except for the pool. Good for short trip. Room was clean, bathroom amenities was provided. Meal was simple not 5 star rating. Service was slow.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 2, 2013

2d1n package stay purchased from alldealsasia. Lina, our tour guide was from the tour agency 933 and the places we went like the kueh lapis layer cake shop, paintball, seafood restaurant were all within their compound. other places were elsewhere. proper transport was provided, good.

Beachfront Cottage @ KTM resort: the tide was super low. we thought our resort will be facing the sea, with a great view and breeze but it wasn't what we imagine. it looks different online. the stairs up our wooden room was super steep. extremely quiet and looks "ulu". not many variety for the buffet breakfast as I only see 2 couples besides us. if you stay here, get prepared to jus stay in your room, with the aircon and tv. nothing else to do. no beach, milky green pool, just 1 restaurant where you can have your meals, resort extremely far away from any shopping center. Walking out to the main entrance is tiring and you needs enough stamina to walk up hill.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about KTM Resort - Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#17 Spa Hotel in Batam
#30 Top resorts Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — KTM Resort - Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam

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