I booked this hotel needing a bit of a solo break, but hoping to lounge by the pool as there is no real beach on this side of the island.
The view, without a doubt, is the best feature of this hotel. The room was clean, however incredibly small. The rest, unfortunately, is not so positive. The restaurant serves a below average quality of food and it was a struggle to order as the employees speak very little english, the pool cannot be swum in as it is green (they emptied and refilled it while I was there, however they did not attempt to clean the green algae from inside the pool), it is SGD10 taxi ride minimum to anywhere in the island (usually more), the gymnasium was unused and needed to be cleaned before I used it; and the island is literally in the middle of nowhere - I did not walk outside the grounds because it is just bush for a few kms and I didn't feel safe.
I originally booked 6 nights but changed it to 4 nights before I arrived. On the second day, I asked to modify my booking to 3 nights however they said booking.com would not allow a change. I stood my ground a little and pointed out that the reason I chose this resort was because of the pool and it was unsafe to swim in, so they changed my booking quite quickly.
I moved to Harris resort Batam and am much happier with the service, cleanliness and professionalism.
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- Also Known As:
- Pt. Ktm Resort - Batam Hotel Batam