Just returned from a 3D2N short getaway in Batam and stayed at the hotel for 2 nights. Hotel is within walking distance to BCS mall, Top 100 and about 5-10 minutes drive from Harbour Bay Ferry Terminal. Hotel provides special taxi rates from hotel to Nagoya Hill Shopping mall (Rp 25,000) and BCS mall (Rp 15,000), which are rather attractive as opposed to the regular rates and naturally a good gesture from the hotel management. However, please have the Concierge to confirm the rates with the driver on the spot, together with your good self before hopping onto the taxi, and also, do make sure that you have small change in denominations of thousands, or ten thousands if possible. There were a couple of unpleasant incidents whereby the agreed rates were not honored by the taxi drivers. In the 1st incident, we took the arranged transport from the hotel to BCS mall. The agreed rate by the hotel concierge was Rp15,000, however, the driver took the Rp100,000 note from us and only provided the change of Rp70,000 after prompting. My partner and I disputed the rate and said that hotel concierge had agreed on Rp15,000. He then called back to the hotel who told us over the phone that the rate had been changed to Rp40,000. We were obviously unhappy, however, feeling disadvantaged as we do not speak Bahasa, and not wanting to spoil our holiday mood, we got out of the taxi. In the 2nd incident, we got the hotel concierge to arrange for transport to Nagoya Hill Shopping Mall. The agreed rate was Rp25,000, however, the driver asked for surcharge of Rp5,000, claiming that he needs to pay the entrance fee, which didn't turn out to be true as these drivers do not need to pay to drop-off passengers. The last incident happened on our return trip where the concierge had agreed on the rate of Rp50,000 from hotel to Harbour Bay Ferry Terminal. The driver (Car plate BP 1657 ZH - white) dropped us at the terminal. This time round, we provided the exact fare, however, was stopped from leaving the car and he insisted for us to pay more. Finally, we gave him Rp5,000 more which was the last of the small change on us. All these incidents have added to the unpleasantries of the trip, which had otherwise been a generally good one. The rooms are rather tired-looking, with the air-con unit badly in need of maintenance, however, the overall stay was helped by reasonable and decent breakfast spread.
- Official Description (provided by the hotel):
- Located in the heart of the city, 89 Hotel is a right choice for you who are tied up with your business in Batam. Strategically situated, surrounded by offices, shops, shopping malls, food courts and lots more, you will be able to enjoy the uniqueness of Batam in the midst of your busy hours. Nevertheless, if you want to just stay in the hotel, you can indulge yourself with all the facilities provided including broadband internet access, cable television or work out at the well-equipped gymnasium, relax in our Jacuzzi and rejuvenate in the steam room for a complete indulgence. When there is work to be done, the cozy meeting rooms offer an ideal setting for business presentations or seminars, and everything needed for that deal-breaking meeting. At 89 Hotel, you will feel instantly content knowing you have got all the comforts of home with you. ... more less
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