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“We wish we had discovered 89'Hotel sooner!!!” 5 of 5 stars
Review of 89 Hotel

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89 Hotel
3.0 of 5 Hotel   |   Jl. Pembangunan Baloi Blok VI | Penuin, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #22 of 67 hotels in Batam
Singapore, Singapore
Top Contributor
54 reviews 54 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“We wish we had discovered 89'Hotel sooner!!!”
5 of 5 stars Reviewed July 2, 2012

Firstly, it has a great location - a 5-minute walk to the nearest clean massage parlours as well as BCS, the shopping mall that houses a movie theatre, supermarket, money changers, departmental store and reasonably good range of restaurants and eateries.

We stayed on the top floor (8th), and the room was big, with an L-shaped sofa and bathtub. However, the entire room is very retro-looking, and looks like it is stuck in the 80s. Oh! Maybe that is why it is called 89 Hotel :) . But that really is no issue because the room is pretty clean and the TV channel selection is decent. Bed was clean, towels were fine. Room service is affordable and very filling and our requests for free ice in a bucket was addressed promptly. Overall, excellent service from the reception to the room service staff to the restuarant. Which brings me to my next point.

The breakfast spread is much better than the other hotels we have stayed in at Batam. We are regular visitors and the fare offered for the breakfast buffet is really above average. The chef manning the live egg station was very humble and nice with our requests, although there was a slight language barrier.

The in-house massage spa on the 3rd floor of the hotel offers good service, with prices comparable to the parlours outside. You can book at your convenience and even request for in-room massages at a slightly higher price. But overall, the prices are reasonable. Saves you the time and effort of walking out to get a massage.

Room Tip: Request for bed type. We asked for deluxed, expecting a double bed but initially had twin sharing. B...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2012 via mobile

I been to this hotel for more than 5 years. The management really maintain the standard of the hotel. Walking distance to bcs shopping centre, TOP 100 supermarket. Hotel is best for short sleepover during short trip to batam.
Staff is still very helpful and friendly especially Ms Indah from the reception who always smile even though during peak season. I feel really at home when staying here. Free wifi, not bad for the price I pay for the room. Food spread for breakfast is ok.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugianto K, General Manager at 89 Hotel, responded to this review, September 1, 2012
Dear Guest,

Cheers from 89 Hotel, Batam !

We are delighted that you had enjoyed your stay with us and thank you so much for your great comments about our hotel. Unarguably, our hotel is indeed value for money and its prime location in the central of business district has make it very famous in Batam. We often receive good comments regarding impressive service of our staffs too.

We have informed Ms Indah regarding your praisal for her and we hope all of our staffs will impress you too and make you feel you are staying in your own home. I am pleased to inform you that Ms Indah has just having her baby and will be back with us again soon to serve you.

We are gradually renovating our entire hotel and guest rooms currently in order to serve you better. We certainly believe that you will find a massive change and improvement. Hopefully, we could impress you further during your next visit with us.

Looking forward welcoming You back the soonest.


Kind Regards,



SUGIANTO K.
GENERAL MANAGER
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Singapore
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 22, 2012

This was the first hotel I stayed at when I went to Batam over 7 to 8 years ago and I have stayed in this hotel every time I go to Batam for short weekend getaway. It is the only hotel I've every stayed.

The room was clean and comfortable, big and spacious, you can possilbly get cheaper rooms in Batam of course but I like the fact that it was near to the major shopping area such as Nagoya. I walk to Nagoya every time I was there. Also, it has an in house massage services on the 3rd floor which was excellent. For about $15 I get a full hour and a half massage. The massaeuse are all very experience. I had a different masseause every time and every time I was happy with my massages. It was convenient after a day out shopping to have a massage in the hotel and then heading back to your hotel to rest. For extra fee, you can even ask to have the massage in your hotel room. The 3rd floor also houses a jacuzzi, gym and salon.

Buffet breakfast is an array of choices. Service was excellent, they had the same service staff since the first time I was there and I always felt welcomed there because I feel the service staff is most helpful to assist you.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spore
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 11, 2011

Hotel not too bad for a short stay. Disapointed with my deluxe room upon upgrading from standard room. Dont understand why bathroom is far from room had to by pass kitchen which is not in use. it make bedroom look smaller space. Deluxe room does not look anything from hotel info picture. Disapointing cannot swicth to other deluxe room as seen in hotel picture, Staff say hotel is busy with many guests..had to shorten my stay which i intended to stay up to 4 days holiday to enjoy hotel..
Location is central to many shops n eatary.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugianto K, General Manager at 89 Hotel, responded to this review, September 1, 2012
Dear Guest,

Cheers from 89 Hotel, Batam !

Thank you so much for your constructive comments that are really appreciated. We have well noted all your input and are really working hard to fix the problem by continuously renovating and upgrading our guest room.

We do appreciate your good comment regarding hotel location. Undoubtedly, a fine hotel with perfect location and we often receive good comments regarding impressive service of our staffs.

Once again, we truly appreciate receiving your feedback as it enables us to continue our improvement efforts in order to serve you better.

Looking forward welcoming You back the soonest.


Kind Regards,



SUGIANTO K.
GENERAL MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket, Thailand
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2011

Stayed 2N3D at this motel. As others have mentioned it is very convenient to a huge market , shops and a mall 10 mins walk away.

One must remember that this is INDONESIA - Not new York. The pavements are notwaht most are used to and the access to the market is via the road - not the pathway (there is none).

The billing left a bit to be desired. The quote was through hotels.com and we selected Indonesian Rupiah. The Bill was in US $ and then converted at the motel's rate of 8400 when the forex rate was 8900. this added to the cost of the room in a non negotiable manner.

I do admit we experienced a similar experience with pricing with the ferry to Malaysia and even the Visa on arrival. So you have to accept that this is how business is done in Indonesia and expect to pay about 15% more than stated.

The staff are very friendly and helpful. There is a lot of security around also though Indonesia is not an unsafe place to travel.

This hotel is OK for a night or two close to facilities.

Room Tip: Rooms on facing the road have road noise - on the 8th (Top) floor. The double room we had was fine...
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 11, 2011

Went on an impromptu short vacation (3D2N) to batam with 2 friends and a family member. First day, managed to checked into Hotel 89 within the batam center. Wasnt expecting much from it but was pleasing and comfortable enough for us.. Got a junior suite room (1 double bed and 1 single bed in one room and another connecting standard room. Unfortunately it was the only connecting room available and was located right next to the corridors where all the aircon-compressors are lined up.. so one can imagine the sound a compressor make plus the heat it generated. but it doesnt bother us much (cause we slept right through the noise).. woke up to breakfast (not international breakfast mind you but the one where local cuisines are served).. they even have a spa, gym, massage center and a salon in the same building so you get the convenience of pampering urself without leaving the hotel.. the massage center was a good 1.5 hours.. counter ppl and porters were nice (even sent up additional blankets and pillows without any delay).. overall enjoyed it..

  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 18, 2011

stay duration: 16/04/2011 - 17/04/2011 (1 night)
number of people: 6 adults, 1 teenage & 3 children
number of rooms: 3 (1 VIP & 2 twin)

hotel is not that far from harbour bay ferry terminal.
exterior & interior (lobby area) looks ok.
dont really have much problem with the reception or other staff as we understand their language.
request for connecting room & additional room next door was met without hassle.

room was a little dark with limited warm lights.
furniture arrangement kinda funny as its difficult to move around the room.
VIP... 2 queen size bed & equip with bath.
twin... 2 single bed but only shower head available.

satelite tv... with sports channel
free wifi available at lobby i think

no doubt hotel is airconditioned... people are free to smoke anywhere, even in the lobby!!! i guess this goes everywhere here in batam.

3rd floor was their activities level... spa, salon, pool table, big screen tv & gym... but aircondition is probably not working. i'm sweating just sitting down watching a game on the big screen. no swimming pool.

lots of eating place by the roadside & a couple shopping complex nearby.

  • Stayed April 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 89 Hotel

Address: Jl. Pembangunan Baloi Blok VI | Penuin, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #22 of 67 hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — 89 Hotel 3*
Official Description (provided by the hotel):
Located in the heart of the city, 89 Hotel is a right choice for you who are tied up with your business in Batam. Strategically situated, surrounded by offices, shops, shopping malls, food courts and lots more, you will be able to enjoy the uniqueness of Batam in the midst of your busy hours. Nevertheless, if you want to just stay in the hotel, you can indulge yourself with all the facilities provided including broadband internet access, cable television or work out at the well-equipped gymnasium, relax in our Jacuzzi and rejuvenate in the steam room for a complete indulgence.When there’s work to be done, the cozy meeting rooms offer an ideal setting for business presentations or seminars, and everything needed for that deal-breaking meeting.At 89 Hotel, you’ll feel instantly content knowing you’ve got all the comforts of home with you. ... more   less 
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