Stayed in the hotel through a deal that we purchased online, the stay was satisfactory except that the reception staff wasn't able to practice much flexibility.
We had breakfast & lunch included in the deal, but wanted to head out for shopping since lunch wasn't ready when we check-in to the hotel. We asked if we could have our lunch vouchers used for the next day since we were not going to use it but sadly, we got a flat "no".
Other than that, the hotel was decent with 24hrs room service which was good because we got hungry in the middle of the night. Food was delicious & the staff were all very polite. We tried the buffet breakfast the next morning, and was dismayed to find that most of the food were not replenished. When we approached one of the staff for drinks, they were more than happy to top up (coffee, milk..etc) But that's not the case for food items.
As we had time constraint, we didn't get to try the spa services in the hotel. Overall, it was a decent stay for the money we paid.
- Official Description (provided by the hotel):
- Swiss-Inn Batam are a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money—perfectly suited to your needs.We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload. ... more less
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- Also Known As:
- Swiss Hotel Batam