I stayed 2d1n (2-3 February 2013) at this hotel. It was a pleasant stay.
Arrived at the hotel at 12pm and we were allowed to check in early without any fee. So relieved as we were tired from the one hour ferry ride earlier on. There is this weird smell, probably from the carpets, when we go to our room. But after opening the windows for ventilation, it is okay. So no complaints. Room was clean, basic toiletries was given. Toilet space was a-okay for me. Bed was comfortable enough. Complimentary tea/coffee, water bottles, water boiler was given to make hot drinks/cup noodles. Cable TV was provided, so we are still able to watch Malaysian/Singapore channels.
The reception was very friendly, full of smiles whenever we asked for guide to the malls and taxi price ranges. Feel so much at home.
Buffet breakfast spread was good. Scrambled eggs(of your choice, made on the spot), noodles, steamed rice, bread(can be toasted), bread spreads, chicken, fish, cereals, milk, coffee/tea, juices, fruits, salad, steamed red bean buns, porridge, green bean soup and some pastries. All was good. The lady offered to toast for us the bread, which is such a pleasant gesture. Really appreciate it.
Check out was efficient, was returned our deposit fee and got our taxi right outside the hotel in less than 1 minute.
Excellent customer service. Staff were full of smiles. I am happy. :)
- Also Known As:
- Swiss-Belhotel Batam Hotel Batam
- Swiss-Belhotel Batam Hotel
- Official Description (provided by the hotel):
- Swiss-Belinn Batam is a premier choice for both business travelers and holidaymakers alike with 84 rooms accommodation. Located right by the major commercial and business area of the Batam Island, Swiss-Belinn Batam we are approximately 30 minutes by ferry from Singapore and 20 minutes’ drive from Hang Nadim Airport.Dine in style at our inhouse café with its selection of international, Indonesian, and traditional Malay cuisine, or chill out with a drink at our pool bar. Other facilities we provide for our guests’ pleasure include an outdoor swimming pool, covered parking, laundry services, facilities for the disabled, and excellent room service. ... more less
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