Last friday on 24.5.2013 ( Vesak Day ), we went to Tiara Mustika in Batam for Spa. I do booking by emailing & the space was booked. I requested to have a special discounted price as we came in a group of 8 people. I asked for the manager so that I can ask for the special price. One of the worker said that the manager ( MS FIONI ) is around & they called her said that we are looking for her but in a split second they said the MS FIONI just left for meeting. I still think that it is not a professional act that the manager run away from customer just like that. I am disappointed by the manager reaction but the service is just ok cos the girls there are young & lack of experience.