We were initially disappointed that some of our choice hotels were fully booked so we came to I Hotel based on some decent reviews from TripAd. We were pleasantly impressed with the service of the Bell Boys whom we relied to give us ideas of where to bring our 2 young boys. We were recommended to go to "Ocarina Park" and our boys really enjoyed playing at the park. Thanks to the bell boys! Next, we had an early check in at 10am which surprises us that the room was prepared quickly for us in an hour's time. We found the deluxe room very spacious and the toilet very clean. Only the pillows had a smell which we didn't like. But we asked for a change and housekeeping changed for us. Breakfast was good with a decent spread. Nice tables settings esp nearest to the glass panels. At night, we were entertained by the Hotel's Guest Relations Officer, Merry, who impressed us with her beautiful and powerful voice at the Chilli Lounge. She really can sing Whitney Houston's songs very well. We were very impressed. We enjoyed the little chat with her. She made us felt at home. Good job Merry!! We will be back with our families the next time we visit Batam!
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- Also Known As:
- i Hotel Batam