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“Batam holiday experience” 4 of 5 stars
Review of Formosa Hotel

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Formosa Hotel
3.5 of 5 Hotel   |   City Plaza Nagoya no. A8, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #27 of 74 Hotels in Batam
Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
“Batam holiday experience”
4 of 5 stars Reviewed May 9, 2012

Stayed at this Hotel for one night on Vesak Day, Sat 5 May 2012, for the 2nd time.
My rating of the hotel are as follows :-

LOCATION : very strategic and centralised. About 200 metres to Nagoya Hill Shopping Centre where Matahari is located. You can get all your office clothes, ties, socks and shoes here.
Transport : It cost you Rp to get a taxi from the new Harbour Bay. But you must take the taxi outside the carpark where the check counter is located. Inside the carpark the taxi driver will ask for Rp 45,000. The Hotel is located along the main road and it is very convenient to get a cab. Do not take the cab from the lobby.
FOOD : Eating places are spread all round the hotel. There are 3 - 4 nasi Padang shops around. However, you need to walk and ask around to find them. One Nasi Padang shop is located just across the hotel lobby. They serve original Padang dishes ( rice and gravies at your order ) and lunch for 4 is around Rp 70 - 80,000 - much cheaper than in Jakarta or Bandung.
FACILITIES : There is a ladies hair saloon outside the hotel lobby. A hair cut cost us Rp 55,000. If you do a special treatment and head massage it would be RP 75,000 ( inclusive of the haircut ). Alot of spas, massage places and pubs around Nagoya Hill. If you walk a short distance away to the right side and towards the wet market area, there are plenty of shops including coffee shops catering Chinese food, More spa and pubs can be found here. But it is a bit dark at night.
HOTEL : The hotel is old but the rooms are newly renovated. Hovever, all the wooden furniture and panels have gone and new appealing designed laminated surfaces have been replaced for the beds and furnitures. However, there is a lingering smell of cigarettes in the room.
But somehow the hotel is always full and be prepared to be turned away if you did not book in advance. The price includes free breakfast for two. The spread is more than adequate - complete with bread and pastries and also the egg station. For breakfast , I had sharksfin soup ( look alike ), sweet sour fish, oregano fresh loaf ( sliced your own share ) and spead with peanut butter and honey with some keropok belinjau ( Indonesian seed crackers). You can wash it down with hot beverage or chilled orange juice.
STAFF : They are always always smiling and attentive to your needs.

Room Tip: Ask for a room with a window so that you see the sunlight.
See more room tips
  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 9, 2012

Having been to Batam several times and staying at the same hotels, I recently decided to check into Formosa hotel based on the positive reviews in here and as it also fitted my expectation of being within walking distance to Nagoya Hill.

The hotel lobby was simple and pleasant enough. Checking in was a breeze as I was the only one and the staff there are friendly and helpful. Pretty good first impression.

Stepping into their elevator, which was quite small, I was worried if the rooms will suit my expectations.
Arriving at my level, the door opened to reveal a magnificent sight. Seriously, I did not expect the place to look so nice. It was a little distance from the elevator to the room, good thing they arranged a staff to lead our way.

Door opened and I was greeted by a more than expected, pleasant Deluxe twin room. Looked around the room and decided that the hotel was beyond my expectations and definitely a good choice. The room was simple and nicely designed. Bed is clean and comfortable, does not cause itchiness. However, there was a strange smell in the room, probably from the air-conditioning unit. That dissipated quickly enough, or perhaps my senses got used to it, I don’t know. There was also no window in the room though it was not a problem for me. Only thing was that the toilet does not have a spray hose which most hotels provide for nowadays.

I am not able to comment on the breakfast nor the Vienna Restaurant located at the lobby, as I did not managed to wake up in time for it, nor did I dined in during my stay.

All in all, I had a very pleasant experience with Formosa Hotel and it is likely for me to return in future.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2011 via mobile

It's kinda weird for a batam hotel to charge using Singapore dollars. Rooms are very big and accomodating. There's even security guards patrolling the hotel which makes it safe from unwanted guests. Spa, karaoke, fitness club (very small with a few machines available) and even a hair salon located within the hotel. Macdonald's and some 24hours minimart nearby for the late night munchies.. Overall enjoyable.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
Reviews in 18 cities Reviews in 18 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 12, 2011

Stayed for 1 night with a group of friends. The location of the hotel is great as it is only a short walk to Nagoya Hill Mall. The surrounding area is very lively as you are not short of food & entertainment. The room in general was functional and the facilities adequate. Love the mirror facing the bed.

My only suggestion is that the management might want to consider adding more channels to the room tv as it can get very bored seeing the same channel all the time.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2011

I stayed in the Executive Suite room, and to my opinion, everything looked okay.
I had and LCD TV by the bed, and an old one in the living room (yup, there are 2 TVs).
The carpet was new, also some of the furniture. The bed was okay, but the pillow was superb.
When I come down to the restaurant (it was called “Vienna Restaurant” by the way) it came to my attention that they are still in major renovation.
I tried some Chinese food menu in the restaurant, and surprised that the taste of the food was actually pretty good. And they gave me a cup of soup as an appetizer, fruits and cakes as desert, closed by a hot cup of coffee (all these are provided as compliments a.k.a “free”)
Last, but not least, this hotel is located right in the heart of Nagoya. So you can pretty much have a good access to entertainment or shopping spot. All in all, a good place to stay

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2011

I had a renovated room, so carpet, furnishings look ok (cheap, but ok). Can still see remnants of old days, e.g. wash basin, basin counter, toilet bowl and bathtub.

There is a KTV on 4th floor, better to avoid rooms where you can hear the loud singing.

No issue with cleanliness, although there is a distinct cheap perfume smell in the towels. Breakfast is ok (noodles/ fried rice/ porridge, cereal/ bread etc.)

Not sure if the hotel is (still) under renovation. Can still see old carpets are strewn along the hallway.

Wifi signal is unstable. Connection is slow.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 13, 2011

The place is under renovation. The room we are staying is the old room and it really smell bad...the mattress is really hard and me and my hubby keep turning our body to get to sleep... there is water stain on the ceiling.
During buffet breakfast, i saw a small cockroach at one of the tray displaying the bread.
At the reception counter, my uncle want to join in as member of the hotel. The staff cannot find the member card and search for very long.The staff want us to get it later... After our shopping trip, we pass by and ask for it again. The staff again cannot find it. When we request for something else, the staff give us black face and become unfriendly. Before we check out, my uncle request for his member card again and the staff do not know where the other staff place it. My uncle complain on how come you keep misplacing the card etc. And was given a very black face... the staff throw something into the dustbin with force showing that she is not happy and walk into the office. And finally she found the member card and pass to my uncle.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Formosa Hotel

Address: City Plaza Nagoya no. A8, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #27 of 74 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Formosa Hotel 3.5*
Number of rooms: 109
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