Stayed for 1 night with a group of friends. The location of the hotel is great as it is only a short walk to Nagoya Hill Mall. The surrounding area is very lively as you are not short of food & entertainment. The room in general was functional and the facilities adequate. Love the mirror facing the bed.

My only suggestion is that the management might want to consider adding more channels to the room tv as it can get very bored seeing the same channel all the time.

I stayed in the Executive Suite room, and to my opinion, everything looked okay.
I had and LCD TV by the bed, and an old one in the living room (yup, there are 2 TVs).
The carpet was new, also some of the furniture. The bed was okay, but the pillow was superb.
When I come down to the restaurant (it was called “Vienna Restaurant” by the way) it came to my attention that they are still in major renovation.
I tried some Chinese food menu in the restaurant, and surprised that the taste of the food was actually pretty good. And they gave me a cup of soup as an appetizer, fruits and cakes as desert, closed by a hot cup of coffee (all these are provided as compliments a.k.a “free”)
Last, but not least, this hotel is located right in the heart of Nagoya. So you can pretty much have a good access to entertainment or shopping spot. All in all, a good place to stay

I had a renovated room, so carpet, furnishings look ok (cheap, but ok). Can still see remnants of old days, e.g. wash basin, basin counter, toilet bowl and bathtub.

There is a KTV on 4th floor, better to avoid rooms where you can hear the loud singing.

No issue with cleanliness, although there is a distinct cheap perfume smell in the towels. Breakfast is ok (noodles/ fried rice/ porridge, cereal/ bread etc.)

Not sure if the hotel is (still) under renovation. Can still see old carpets are strewn along the hallway.

Wifi signal is unstable. Connection is slow.

The place is under renovation. The room we are staying is the old room and it really smell bad...the mattress is really hard and me and my hubby keep turning our body to get to sleep... there is water stain on the ceiling.
During buffet breakfast, i saw a small cockroach at one of the tray displaying the bread.
At the reception counter, my uncle want to join in as member of the hotel. The staff cannot find the member card and search for very long.The staff want us to get it later... After our shopping trip, we pass by and ask for it again. The staff again cannot find it. When we request for something else, the staff give us black face and become unfriendly. Before we check out, my uncle request for his member card again and the staff do not know where the other staff place it. My uncle complain on how come you keep misplacing the card etc. And was given a very black face... the staff throw something into the dustbin with force showing that she is not happy and walk into the office. And finally she found the member card and pass to my uncle.