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“OK” 3 of 5 stars
Review of Formosa Hotel

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Formosa Hotel
No. A8 City Plaza Nagoya, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #24 of 68 hotels in Batam
Malaysia
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
“OK”
3 of 5 stars Reviewed September 12, 2011

Stayed for 1 night with a group of friends. The location of the hotel is great as it is only a short walk to Nagoya Hill Mall. The surrounding area is very lively as you are not short of food & entertainment. The room in general was functional and the facilities adequate. Love the mirror facing the bed.

My only suggestion is that the management might want to consider adding more channels to the room tv as it can get very bored seeing the same channel all the time.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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50 people have reviewed this hotel

Traveler rating
    3
    18
    21
    6
    2
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7
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2011

I stayed in the Executive Suite room, and to my opinion, everything looked okay.
I had and LCD TV by the bed, and an old one in the living room (yup, there are 2 TVs).
The carpet was new, also some of the furniture. The bed was okay, but the pillow was superb.
When I come down to the restaurant (it was called “Vienna Restaurant” by the way) it came to my attention that they are still in major renovation.
I tried some Chinese food menu in the restaurant, and surprised that the taste of the food was actually pretty good. And they gave me a cup of soup as an appetizer, fruits and cakes as desert, closed by a hot cup of coffee (all these are provided as compliments a.k.a “free”)
Last, but not least, this hotel is located right in the heart of Nagoya. So you can pretty much have a good access to entertainment or shopping spot. All in all, a good place to stay

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2011

I had a renovated room, so carpet, furnishings look ok (cheap, but ok). Can still see remnants of old days, e.g. wash basin, basin counter, toilet bowl and bathtub.

There is a KTV on 4th floor, better to avoid rooms where you can hear the loud singing.

No issue with cleanliness, although there is a distinct cheap perfume smell in the towels. Breakfast is ok (noodles/ fried rice/ porridge, cereal/ bread etc.)

Not sure if the hotel is (still) under renovation. Can still see old carpets are strewn along the hallway.

Wifi signal is unstable. Connection is slow.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2011

The place is under renovation. The room we are staying is the old room and it really smell bad...the mattress is really hard and me and my hubby keep turning our body to get to sleep... there is water stain on the ceiling.
During buffet breakfast, i saw a small cockroach at one of the tray displaying the bread.
At the reception counter, my uncle want to join in as member of the hotel. The staff cannot find the member card and search for very long.The staff want us to get it later... After our shopping trip, we pass by and ask for it again. The staff again cannot find it. When we request for something else, the staff give us black face and become unfriendly. Before we check out, my uncle request for his member card again and the staff do not know where the other staff place it. My uncle complain on how come you keep misplacing the card etc. And was given a very black face... the staff throw something into the dustbin with force showing that she is not happy and walk into the office. And finally she found the member card and pass to my uncle.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World Wide Traveller
Top Contributor
56 reviews 56 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 3, 2011

I first booked in another hotel but after visiting the room and checking the surrounding I decided to move closer to Nagoya hill and checked in this hotel.
Coming out from a less pleasant place, the hotel seems much better, more welcoming and better located. The hotel is under refurbishment (old but clean rooms, lobby, bathroom etc...) and there where stored carpets in the corridor, but that did not bother me too much as my room was quite OK.
The bed was supper, the pillows great and I slept extremely well! TV although not with a flat screen and available program where OK, good internet connection, friendly staff and decent breakfast made my stay pleasant.
Once renovated should be great!

  • Stayed May 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG
1 review
2 of 5 stars Reviewed December 7, 2010

We checked in around 3pm. At first, everything seems fine, lobby was nice and all. But to my surprise, the hotel itself smells of staled cigarettes the moment we reached the elevator. The stench was pretty foul. The ventilation was bad & the bedsheet has stains.Then on our last day, we checked out and made our payment. The change was SGD20. My friend requested for the cashier to change to all $5 note. When we went out we realise that the cashier only gave us 2 notes instead of 4. When confronted, she kept denying, saying we only gave her 1 $10 note. My friend couldn't be bothered with the cashier anymore and left the arguement, as we need to catch the ferry. Fine, u want to take our money go ahead, remember, karma retribution ain't gonna be nice.

  • Stayed December 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed December 4, 2010 via mobile

I'll be back to this hotel's with my familly everytimes we're visited Batam city, 'coz the location of this hotel's side by side with Batam Lucky Plaza.

  • Stayed December 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Formosa Hotel

Address: No. A8 City Plaza Nagoya, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #24 of 68 hotels in Batam
Price Range (Based on Average Rates): $
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