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“Never again.” 2 of 5 stars
Review of Sijori Resort Batam

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Sijori Resort Batam
Jl Ir Sutami No 6 | Sekupang, Riau Islands Province 099253, Indonesia   |  
Hotel amenities
Ranked #51 of 69 hotels in Batam
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Never again.”
2 of 5 stars Reviewed November 30, 2013 via mobile

Just stayed at this hotel few days ago as my friend and i had purchased the groupon. Please do not go there even if the deal looks tempting.
We felt sad for this resort as it has so much potential. Maybe about 10 years ago, this resort mustve been bustling with tourists but not now. It is dilapidated, old, has a musky smell and even the budget hotels look so much nicer than this resort. Its more like a chalet than a resort.
No shops NEARBY at all. No fridge, no safebox, lights are really dim and some are not working even. The pool is open for the public and the toilets outdoor as well as in the room are the worst ive seen.
The people are nice and friendly. Dont expect room service or nice food. The food is mediocre and the prices are in SGD!!! Not worth it for the amount you pay for the food. I didnt even dare to remove my footwear anywhere in the room.
Spa was nice though and thats the only plus point. There was only 3 choices for breakfast - fried noodles, continental bfast & some toast. They do not even provide pepper for my friend who ordered half boiled eggs & they gave us the whole pepper bottle (which we assumed was what the kitchen used for cooking) when we requested for pepper! The whole trip was so incredibly unfortunate that it was funny. The interior is nice and full of greenery but its just sad that it wasnt maintain well.
If you think of going to the nearby Nagoya mall, forget about it. They are overcharging, and charged SGD12 for a one way trip which is ridiculously. So the whole time we spent in the room watching the telly which has about 6 channels & still using an antenna to get signals.
Oh, please DO NOT FORGET to bring your own Towels and mosquito repellant. Maybe if the resort undergo a facelift, i might consider returning cause like ive mentioned, it has so much potential. But till then, NEVER. The groupon was unfortunately a WASTE of money. With the amount we paid, we might as well did the spa & have a staycation back in our country. Visit the resort at your own risk.

  • Stayed November 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Singapore, Singapore
1 review
3 of 5 stars Reviewed November 17, 2013

Been here for weekend. Located at Sekupang area, near Sekupang ferry terminal with greenery surrounding and Bali architecture atmosphere. The room is located up the hill, need to walk up or ask for pick up. Breakfast are basic but enough to start the day.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman108, Manager at Sijori Resort Batam, responded to this review, December 3, 2013
Dear HappinessEater,

Warmest greeting from Sijori Resort.

I thanking you very much for your time to share your holiday experience with us and also to traveler.

We are happy that you choose Sijori for your holiday and we do look forward for your next holiday again at our resort in the future.

Best regards,
Nyoman
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2013

I was initially concerned with the situation of the hotel because I read a lot of bad comments, but because I want to try to stay in a quiet place, away from the crowds like Jakarta, so we decided to choose this resort than other hotel in the city. The driver picked us up at the airport where we came from Jakarta. On the way to the resort we asked him how the condition of the hotel at that time, is there any other guests besides us ? Honestly, we are also concerned if at the resort, it was just our family stay in.

After about 40 minutes we got into the village area and into areas such as look old Balinese style resort. I aware that this place must be a very good resort in years back... I was thinking in that way until one staff came with a smile and a welcome drink for us. After the registration process is completed the receptionist handing room key and explained that our room were above the hills area . Oh my God, I was silent because have to walk up the stairs to go to our room. But the staff (Oce - if not mistaken) further offers a choice that if we could use the car to the resort room # 262 . During our stay, there happens to be another group as well, the guest retreat indeed, they are a bit noise but for ok for us. Food is good, breakfast is served in buffet style with vegetables, porridge , fried rice and breads. Pool are spacious and clean, our children very happy because there is a special pool for children and staff are also caring to our children.

In general we say this resort is perfect for holiday family.

Some change should be done like sport activities area, open bar also will be good additional value.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman108, Manager at Sijori Resort Batam, responded to this review, December 3, 2013
Dear subikramadasccm,

Warmest greeting from Sijori Resort.

Thank you very much for sharing your holiday experience with us as well as with other traveler.

We are glad you chose Sijori for your holiday and looking forward to serves you again in near future.

Best regards,
Nyoman
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SG
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 30, 2013

Stayed there for 2 nights and scared to death. The place is HUGE and OLD. We suspected the photos they showed from the website was like 60 years ago. This "resort" is full of dirt and smell. It’s so isolated and far away from anywhere. And the most “special” thing is: you need to “claim” back to your room since most of the rooms (or maybe all of them) are located at the hill. So, good luck if you come back late and the lights are not on. The room is huge and really full of dirt, seem like nobody stays here for a while and they have no housekeeping at all. Anyway, good luck to those who are still insisting staying here.

Room Tip: Too disappointed!!!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman108, Manager at Sijori Resort Batam, responded to this review, November 7, 2013
Dear Beedao,

Warmest Greetings from Sijori Resort Batam and I hope things are well with you indeed.

Thanks for taking your time to share with us the personal opinion about your stay in our resort in November last year. We regret that you have uncomfortable experience during that period.

Our rooms were built on the hillside with balcony to let the guests have the feel of nature and scenic experience and atmosphere. We also provide in house van to send our guests to their rooms instead of walking along the pathway.

This year, we have done much upgrading in our facilities and services. We sincerely hope you can come back to our resort and we believe that you will enjoy your stay with us.

On behalf of the Sijori Resort Batam management and staffs.We would like to wish you a wonderful Merry Christmas and Happy New Year!


Yours Sincerely,


Nyoman
AGM
Sijori Resort Batam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 5, 2013

Bought a Groupon voucher for the stay. Was looking forward to a nice pool and relaxing time. Boy was I in for a surprise.

As what the other reviewers had said, the place REALLY has passed it prime. Maybe it was once a nice resort, but it's been reduce to almost nothing now.

Most of the facilities are not in operation, the pool is in very horrible state. Totally deceived by the photo in the advertisements, it must have been done years and years ago.

The rooms are extremely basic, everything looks to have been better days. There is a musky smell in the room, guess it's from the damp weather and that it's not been used much. The bedside lamp shade is falling apart. And "best" of all, the antenna for the TV! I have not seen such an contraption since the 80s! And no, it did not work well.

We were wondering if we were the only occupants, until we met another couple at breakfast. Nothing to shout about for the breakfast obviously.

The saving grace is that the staff are friendly and they try their best. We ordered ice at night, it come quite promptly in a plastic bag.

I wont come back again, but we had a good laugh on the state of the pool, the room..everything.. it felt like we have traveled 30 years back in time.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman108, Manager at Sijori Resort Batam, responded to this review, November 7, 2013
Dear Guest,

Sunny Greetings from Sijori Resort Batam. Thanks for sharing your stay experience in our resort.

We are sorry if some aspects did not meet your expectations and we will try our best to improve our facilities and services. Thanks for your feedback.


On behalf of Sijori Resort Batam Management and staffs


Nyoman
AGM
Sijori Resort Batam
Report response as inappropriate
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1 review
1 of 5 stars Reviewed August 15, 2013

My stay at the resort was disappointing. The entire resort is run down and most of the facilities are not in operation. The swimming pool was murky, the plants in the entire property were overgrown so you can easily tell that minimum maintenance is done to the resort. My friend and I were the only guests at the point of our stay. The Spa facility is not even worth mentioning. The resort better do something about their current state or they can forget about having return guests to the resort.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman108, Manager at Sijori Resort Batam, responded to this review, November 7, 2013
Dear Megan H,


Warmest Greetings from Sijori Resort Batam and I hope things are well with you indeed.

Thanks for taking your time to share your personal opinion and we value your feedback. We have improved all those aspects that you mentioned. We do hope you will visit us again in the near future. We believe that you will enjoy your stay with us.

On behalf of Sijori Resort Batam Management and staffs


Nyoman
AGM
Sijori Resort Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 8, 2013 via mobile

This place is god forsaken location with hardly any guests coming in and shabby maintenance. Groupon loots customers thru deals to this place which is not worth the try.
The breakfast served in such a country is peanuts with hardly any spread of items just one fruit juice to serve handful of guests.

If you plan to have memorable trip stay away....

  • Stayed July 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sijori Resort Batam

Address: Jl Ir Sutami No 6 | Sekupang, Riau Islands Province 099253, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Batam
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Sijori Resort Batam is south of Singapore and just 40 mins ferry ride from Harbour Front Ferry Terminal. It has 30 guestrooms, a spa sanctuary, 24-bay golf driving range, swimming pool, fishing pond, restaurant, function rooms, karaoke room and archery built on approximately 4.5 hectares of land. ... more   less 
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Also Known As:
Sijori Resort Batam Hotel Batam

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