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“Never again!!!” 2 of 5 stars
Review of Sijori Resort Batam

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Sijori Resort Batam
Jl Ir Sutami No 6 | Sekupang, Riau Islands Province 099253, Indonesia   |  
Hotel amenities
Ranked #58 of 75 Hotels in Batam
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
“Never again!!!”
2 of 5 stars Reviewed February 17, 2013

NOT recommending anyone to this resort!!

The facilities at the resort are so badly maintained that we could not enjoy ourselves to it. Eg: the equipments at the small gym have all been dismantled leaving only a station bicyle with a layer of dust on it for use. The swimming pool have become a large aquarium for tadpoles to live in. The bedroom have mossies flying around and we need to burn our mosquitoe coil all day.

Getting out the resort is a chore as we need to walk up and down the hill. Since it is located far away from any shopping malls or resturants, we ended up paying $12sgd taxi fare for each location the taxi driver dropped us at. Very expensive.

One thing to praise is that the staff is friendly and helpful but I will NEVER AGAIN return to the resort unless there have been huge improvement to the maintenance.

  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    5
    19
    15
    13
    30
See reviews for
8
22
2
Business
0
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

Location: Good, near Sekupang ferry terminal. They provide free transfer to and from resort.

Service: The staff are very friendly and helpful.

Massage: Thumbs up! Must try it.

This Balinese style resort is very relaxing. It is good for a short get-away for your family and friends. The food is nice and the environment is cozy. We will come back again!

Room Tip: Choose the room on level 2.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 of 5 stars Reviewed February 3, 2013

This is not my 1st time to Batam, and usually I will read reviews on the places that I'm goin to stay.
But unfortunately for this trip I don't even bother and spent some time to check out the hotel reviews online.

My god sis bought this deal online and asking me to join her for short getaway. All booking done by her. So when we arrived at the hotel I was so shocked that buildings and environment of the places total rundown. Despite only me and my god sis staying up the hill, plus two Indian Lady that check in late afternoon. So only 4 of us staying up the hill on tht night. The building looks like old Changi Hospitals so scary especially during night time. Both of us never sleep the whole night to scared room to big I guess. LoL!!!

I only enjoy the massage it's good, staff are so friendly, breakfast ala carte ok not to bad. No facilities except for the swimming pool is working.

Overall it's bad experience for me n my god sis. We don't intend to come back again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 16, 2012

Location:
Bad, need to take a cab to the resort. Inconvenient to anywhere, but they do try to provide free transfer to and fro resort (we didn't get to travel back via the transfer though, not sure if the driver even waited for us, but cab is cheap, so still ok).

Resort & Room Conditions:
Extremely lousy, plus long walking distance to the room. Toilet is old and run down, not well maintained. Water supply is low, can't even have a decent bath. WC doesn't flush well, luckily we didn't take a crap in there. TV no cable and bad connection, can't see anything without "snowflakes". Breakfast was limited. Can't really see anyone using the swimming pool though. Massage service sucky, instead of an hour massage, everything was wrap up in 45mins, and we can't even bathe after that.

Service:
Pretty good, but we will not returned till they upgrade their resort in years to come.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 8, 2012

Fantastic service from the staff and reception; very friendly folks and extremely helpful.

But the resort looks very run-down. Right from the entrance to the rooms and pool. Algae at bottom and side of pool. Room was clean but with slightly moldy carpets and badly needs overall renovation and new furniture to complement the resort's most valuable assets - the staff. Good view from room though.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 11, 2012 via mobile

If there is a lesson I learnt from this experience, it would be to do research first before purchasing any deals online. My horror started when I googled the reviews the day before my trip.

First, what the other reviewers say about the Mosquitos is true. The whole resort is a breeding ground for Mosquitos so be prepared, bring lots of insect repellent. There are cracks along the balcony door so you may take another reviewer's suggestion of stuffing it with tissues soaked with repellent. I was itching all over during the night and didn't know whether it was due to bed bugs or Mosquitos.

Secondly, the towels are filthy and there are mysterious stains. Ditto the pillow cases. Bring at least two towels. 1 for shower time and the next for laying on your pillow.

The resort is rather badly lighted at night so bring along either a torch light or use your handphone while walking around the hotel grounds.

Next, go early for breakfast. You might find yourself out of food at certain points. The fried noodles (which was the tastiest and oilest) ran out first followed by toast.

In any case, the only saving grace of this resort is the friendly and hospitable staff. Most can't speak English except for Ali at the reception counter. He was very patient and responsive to our requests and that helped make the stay a teensy bit more enjoyable.

All in all, the resort is run down and badly maintained so lower your expectations. After all, you get what you pay for.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 3, 2012 via mobile

I arrive sijori on 2nd august 4-5 plus.
Although from the lobby to the room
Need 5-7 mins. But it is nice to have a walk with your love ones :)
The cafe menu should be change n update.
The next day morning when my boyfriend wants to take a shower, the water run halfway and stop. The water came back after awhile but in brown colour. No idea why is that so.
If the water is 24hr running and clear , I might still consider to go there again.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sijori Resort Batam

Address: Jl Ir Sutami No 6 | Sekupang, Riau Islands Province 099253, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Batam
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
Sijori Resort Batam is south of Singapore and just 40 mins ferry ride from Harbour Front Ferry Terminal. It has 30 guestrooms, a spa sanctuary, 24-bay golf driving range, swimming pool, fishing pond, restaurant, function rooms, karaoke room and archery built on approximately 4.5 hectares of land. ... more   less 
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Also Known As:
Sijori Resort Batam Hotel Batam

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