We were really looked after Martha with our booking. She sent us an info mail prior to our trip where we could choose our meal and spa treatments and even reserved our ferry seats! Got to see a good film on DVD (also Martha!!) The Sultan suite we had booked was beautiful and we were so glad to be able to spend New Years Eve away from the bustle! Dinner was delicious and we got some of the fireworks and we could use the area near the pool where we could skype with our family at home! And we got the fireworks at Marina Bay on telly.
The next morning we walked around and looked at the other rooms...one more beautiful than the other!! The Personnel in the Restaurant, Spa, Reception and the drivers are efficient and very friendly. The spa menu offers a good variety and the staff is fantastic. If there is a paradise this must be it!