We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel ” 4 of 5 stars
Review of Harmoni One Convention Hotel and Service Apartments

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Harmoni One Convention Hotel and Service Apartments to your Saves list
Harmoni One Convention Hotel and Service Apartments
4.0 of 5 Hotel   |   Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia   |  
Hotel amenities
Ranked #14 of 75 Hotels in Batam
1 review
“Good hotel ”
4 of 5 stars Reviewed November 2, 2013

The hotel is spacious and huge. Rooms are well kept and clean. The only problem I see with th is hotel is the location. It is in the middle of nowhere, tucked in one corner of Batam. So to travel to and fro, have to rely on hotel transfer or external taxi. Breakfast choices was international and good. Staff very friendly. Should consider having a proper check in area.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

236 reviews from our community

Traveler rating
    36
    111
    61
    17
    11
See reviews for
57
62
3
32
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 2, 2013

Let me start with the overall rating. The rating I gave is relative to the 3 to 4 stars hotels in Indonesia. I have definitely seen other 3-star hotels that are better compared to Harmoni One (HO) in other countries.

The lobby is huge, however, dimmed even day-time, the lights were turned off in late morning. It has low ceiling, therefore not complementing the grand impression it is supposed to give. You will be greeted with individual check-in desks. This is good concept for low flow of guests; however during crowded times, it could be a little discomfort to the guests who than have to manage the queue themselves as they are unlikely to be queues formed like you see in traditional check-in counter (there are just sofas surrounding the check-in desks). There was live piano and singer in one side of the lobby in the evening, since the lobby is so huge and under-utilised, the live music somewhat did not gel into the environment, in my opinion.

The room we had was superior twin, smaller with what we expected, although equipped with bathtub. Amenities were basic. Only bath towels (2) and bath rag was provided; no face or hand towels. Note that this room we had on the second floor is one of the rooms in the centre row of the floor. There are two back-to-back rows in the centre of the floor; therefore the glass window of the room opens to a closed corridor. Although the corridor is decorated with partitions, ornament plants and soft lightings; it still is awkward to have the full glass bay window of your room opening to a corridor. Water pressure was ok, beds were ok, day bed was a bit dusty and dirty. again, overall is ok for Batam standard. There were couple canned drinks and a pack of ground nuts free in the fridge.

The buffet breakfast was standard. A few improvements could be done here and there, like the table setup (our table was setup without napkins). The food selection was ok, but I am more concerned to quality than choices. The egg-station uses fresh-eggs with good omelette.

One thing to warn you: the lobby, restaurant and swimming pools are SMOKING areas. There seemed to be no dedicated areas for smokers. This is not acceptable to me personally. Many very selfish and foolish smokers happily puffing away in the lobby and restaurant, which are air-conditioned. Shame on them!

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2013

Harmoni One has a very huge lobby ... nicely-decorated, supremely spacious & cozy; it does make you want to say 'WOW'!
(We got it for a "2D1N offer" at S$38 per pax).
Nothing more we could complain about ... since it is our 1st visit to Batam Island and our 1st hotel stay.

It is relatively a good hotel while its SUPERIOR rooms are reasonably spacious. DELUXE rooms would be much better (I think).
Hotel staff manning the shuttle counter are helpful, patient and speaks good English (hotel's shuttle go to Mega Mall, Nagoya Hill & BCS)

There is a kiddy pool, jacuzzi pool & the main swimming pool ..... clean and reasonable. Location of hotel is reasonable .... Sari Bambu restaurant & an Italian restaurant are just across the road from the back-entrance/exit. On the right-side of hotel's main entrance, you can find murtabak after 5-10 minutes' leisure walk. Mega Mall is about 10-15 minutes' leisure walk from the back-entrance/exit.

Don't expect to have a window in your room as most of the rooms were enclosed facing a display window. There was also smoke smell in the room; which disappeared after a while. Breakfast was nice but refill was really slow.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2013

Harmoni One hotel is just 5 mins away from the Batam Center Ferry Terminal. Upon arrival, I was in awe.The architecture of the hotel is pretty impressive especially the pool area. The chinese restaurant, Lim's Garden is pretty good. But service was really slow for our private function room. Was quite disappointed that they waiters took forever to refill our water glasses, which I badly needed. Otherwise, the food was quite good.

For more photos of the hotel and places I've visited during the city tour, check out http://heyyzel.blogspot.sg/

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2013

we stayed here as we were attending a wedding celebrated here.
Overall...the hotel was good.
The lobby itself is huge..
The hallway was brightly lighted and looked so grand..
The room was quiet spacious...and i actually liked the part where there's a massage space...
Pool opens until 10pm
clean sauna as well..
Breakfast was acceptable...
However these are
few set backs:
Only 2 out of the 3 lift
s were in use..the lifts were small and slow..hated that so much
No complimentary ride to the jetty (nearest shopping mall,forgotten the name) we have to take the cab
Other than that this hotel is ok

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 1, 2013

hotel stay was included in a promo that bought off groupon. as we had a very terrible day tour ( we reach batam time at 9am but only set off at 1230pm and other hiccups came along), we did not have high expectation for the accommodation that the tour had arranged for us. Plus reading the past review on TA, we just kept our finger crossed.

probably due to the hiccups we experienced, the tour guide upgrade our room from superior to deluxe.

we were quite impressed with the standard of the room, the the overall cleanliness of the room.

basically we are non smokers, but we did not request for non smoking room. after all, from our experience, some smokers still smoke in the non smoking room if they are allocated to stay in that room. ( no offence to readers, just a general view)

cigarette smell was not overwhelming pungent, there was a lingering smell however still acceptable when the ventilator and air con is switched on.

no terrible stains found on sheets, though bed a little hard but they have soft comfy pillows :) had quite a good rest.

yes, if you are intending to use their bathtub, there is a high chance of getting the 'yellow' water other reviewers were commenting about. we noticed that we had this issue when we tried to fill the water more than 50% of the tub. hence, we top the water 1/3 at a time. issue settled. no yellow water.

we had experience such 'yellow' water incidents at other hotels too ( in other countries).. so we are pretty ok with it.

however, i believe there was a sewage issue in our toilet as there was a pungent sewage smell expelled every now and then. issue will be resolved when you switched on the ventilator in the toilet continuously.

overall, housekeeping did a pretty good job in maintenance of room.

we ordered room service for dinner as mentioned by other reviewers, location is pretty isolated hard to get food once out of the hotel.

reception/ room service ladies on the line have a good command of english, service was quick and server was polite. food was pretty good as well.

it happened that the evening we stayed, there was a wedding reception at the roof top pool. so we could not access the pool at night. we tried to go in the morning but it was raining :( guess not much luck for us to use the pool :/

breakfast spread was not that fantastic, but sufficient to fill us.

for a 2d1n stay, i will recommend and be back if there is a chance.

Room Tip: get a deluxe over a superior room
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 21, 2013

It's my first trip to Batam island. Being just a 45 mins boat ride away from Singapore island didnt prove to what we thought would be plain sailing! After having our bags scanned n passports stamped we found it's quite a hassle getting through the weekend crowds at the Harbour Front in Singapore. Upon landing we boarded the awaiting bus which took us to the Harmoni One Hotel in Batam. Things here are not that cheap as we expected..especially the specialty 'kuih lapis' or Indonesian layered cake. We spent quite a lot here as they come in different flavours to tempt our taste buds!
We enjoyed shopping in the emporiums n sampling the unique Indonesian cuisine though not much of sight seeing in this little island. The hotel we stayed is comfortable, clean n nice. The staff are warm n friendly. The breakfast spread is good n wide with lots to pick n choose. All in all it's a good trip coupled with a satisfactory hotel stay.

Room Tip: Standard room comes with a double bed whereas a deluxe comes with two single beds. It's a recomm...
See more room tips
  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Harmoni One Convention Hotel and Service Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harmoni One Convention Hotel and Service Apartments

Address: Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harmoni One Convention Hotel and Service Apartments 4*
Number of rooms: 292
Official Description (provided by the hotel):
Work and play fuse into one at our boutique hotel in Batam. A haven for business travelers and leisure tourists in search of efficiency and pleasure, Harmoni One Convention Hotel & Service Apartments is well-placed within the heart of Batam near major business and government offices, as well as the city’s entertainment and commercial areas. It has a growing reputation as one of Batam, Indonesia’s finest destinations for successful conferences and business meetings, and also for providing guests with a wealth of comfort within its richly appointed interiors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Despegar.com, Asiatravel.com Holdings and Odigeo so you can book your Harmoni One Convention Hotel and Service Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harmoni 1 Hotel

Owners: What's your side of the story?

If you own or manage Harmoni One Convention Hotel and Service Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.