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“A lot of room for improvment for this hotel” 1 of 5 stars
Review of Harmoni One Convention Hotel and Service Apartments

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Harmoni One Convention Hotel and Service Apartments
4.0 of 5 Hotel   |   Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia   |  
Hotel amenities
Ranked #17 of 68 hotels in Batam
Singapore, Singapore
1 review
“A lot of room for improvment for this hotel”
1 of 5 stars Reviewed July 20, 2013

Visited this hotel from 17 - 19 July 2013 and has the following feedback:

Pros:
1) Big swimming pool.
2) Prompt customer service in the reception when I requested for an upgrade of my room.
(Probably due to low peak season)

Cons
1) I am shocked at the quality of the water. It was yellow in colour.
2) The TV reception was quite bad.
3) There was very few choices for the breakfast buffet. Not worth the $.
4) The hot water in the bathroom was stopped for unknown reasons on our last day of stay.
5) Hot water flask is not working.
6) The room is quite dark, despite all the lights are switched on.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2013

I'll give thumbs up for this hotel as it offers very relaxing and comfortable atmosphere. I can say that this is a very nice place to stay if you’re going to Batam for trips and would definitely recommend this to my friends.

The hotel lobby is quite big and spacious, reflecting its 4-star rating with amenities like pool, Jacuzzi, bars, gym and convention rooms. I can only comment on its superior rooms since that’s what we only availed and I can say that it’s acceptable which can handle 2 – 4 persons. By standard, the rooms are equipped with safe deposit box, mini-bar and small television. The comfort rooms are also clean and with good standard; offering its long bath tub and uninterrupted water supply. WIFI is available at the lobby but the signal becomes weak inside the rooms. There are very few selections of food during breakfast but it is compensated by the food quality and taste. Also, one good thing about this hotel is their staffs are friendly and accommodating.

Harmoni one is located a few kilometres near the batam centre ferry terminal and they also offer transportation to different malls in Batam. This hotel reached my expectations and I will surely return to this hotel if I‘ll have another tour.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 14, 2013

First impression in my mind was...what a grand hotel....but after settle down, found out the deluxe room was generally clean but the state of the room was not really in good shape. Screw for the window lock was loose, toilet flush was jammed, shower door not able to close tightly etc. breakfast was average, not much choice and the staff who cook the egg...took his own sweet time despite a long q in front of him. Location of the hotel was merely 5mins drive to the batam centre but surrounding was too dark to risk walking out in the night..overall verdict...hotel is nice to look at but not really that grand...

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 9, 2013

I bought the Groupon deal for this hotel together with the ferry+tour+massage package. However, I extended my stay for one more night @ $70 per night, and upgraded my room to a deluxe room @ $15 per night.

The deluxe room was very nice, and comes with a huge stone bathtub. However, one gripe I had was that the water was not hot enough, so I didn't actually enjoy my bath.

The bed and pillows were comfy but I did spot some stains on the sheets. I wasn't too particular about this but it shows that the hotel can afford to maintain their rooms more thoroughly.

The aircon was strong too and there were plenty of TV channels. While the stay was not perfect, it was comfortable and pleasant enough. I will not mind returning here to stay.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

We stayed here last April 2013 for 1 night. And since we purchased this through a deal online it comes with a tour. After a long and tiring day it was nice to see that we have a clean and spacious room waiting for us (checking in was a breeze). Basic things are already there, hair dryer, towels, toiletries, strong wifi, etc.

My friend and I loves to eat, so we looked at the menu and dialed to order foods. However, maybe because of the timing the foods that we like are no longer available which made us sad and kinda disappointed. In the end, we just asked them what are the foods available and ordered them. It was nice, tastes good.

The staffs are nice and Polite. We had a great stay!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2013

It was lean season when we checked in to the hotel. There were few guests and with the hotel being huge, it seemed like we were the only ones checked in. The room we stayed in is just your typical hotel; bed, bath, cable and mini bar. The pool and the gym is located at the rooftop. Food at the restaurant are of reasonable prices. They have a great breakfast menu, though. All in all, the hotel offers a great stay and you’d definitely get your moneys work.

If you need more information about our stay and if you’d like some tips on how to go around the province of Siem Rep, you may email me at jaletaguilar@yahoo.com.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2013

Huge,spacious n cozy. Checking in n out was a breeze. Wide variety of choices for international buffet breakfast. Simply luv d decor of d restaurant The Bamboo. Hotel taxi r also surprisingly affordable. Generous with the number of tv channels available, the best so far. The carpets in the rooms need more maintenance though as there were a few stains around but overall was a great experience. Definitely will stay longer on our next trip.

Room Tip: Lower floors have stronger wifi signals but higher floors have larger rooms n connecting doors.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Harmoni One Convention Hotel and Service Apartments

Address: Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harmoni One Convention Hotel and Service Apartments 4*
Official Description (provided by the hotel):
Work and play fuse into one at our boutique hotel in Batam. A haven for business travelers and leisure tourists in search of efficiency and pleasure, Harmoni One Convention Hotel & Service Apartments is well-placed within the heart of Batam near major business and government offices, as well as the city’s entertainment and commercial areas. It has a growing reputation as one of Batam, Indonesia’s finest destinations for successful conferences and business meetings, and also for providing guests with a wealth of comfort within its richly appointed interiors. ... more   less 
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Also Known As:
Harmoni 1 Hotel

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