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“If you want a classic , elegant, and comfy hotel with low budget,pls go for it.” 4 of 5 stars
Review of Harmoni One Convention Hotel and Service Apartments

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Harmoni One Convention Hotel and Service Apartments
4.0 of 5 Hotel   |   Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia   |  
Hotel amenities
Ranked #17 of 68 hotels in Batam
singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“If you want a classic , elegant, and comfy hotel with low budget,pls go for it.”
4 of 5 stars Reviewed March 26, 2013

Nowadays people go batam with purchased coupon from those deal website, and my husband & me also did that. We bought the coupon from deal.com at SGD48 with 2way ferry tickets+ 1hr full body massage+ 8course seafood lunch + 1night harmoni stayed with buffet breakfast.

check in : the lobby is huge & grand as they have 3 counter to handle the check-in procedures. Well there is quite fast and smooth.

Room : the room is standard room which we booked earlier from travel agency ,but all standard room is 2 single bed moreover we don't want to sleep separately so we decided to upgrade our room to superior room and cost us SGD10 only.

Superior room : the room is clean and neat. A "just nice size" working desk , massage day bed , queen size bed, mini bar and mini fridge with 2 can drinks and 1 tibits nuts, tv with many choices of channel , wardrobe with a mini safe , hanger and indoor slippers of course.

Bathroom : the 1st impression of the bathroom is satisfied. Bath tub, standing shower place,towel, and tolietries (shampoo,shower gel,cotton bud,shower cap, sanitary pad,and 2 dental kit).

Spa : the receptionist of spa was very very helpful and thoughtful. i was called them abt three times to check the massage price and duration which the brochure were never mention , and they were still attentively. Me & my husband try out the 1hr full body massage plus 40 mins scrub. the massage was awesome and my masseur has very good strength as i keep ask her to lighter.
to ppl never try batam style scrub before, dont ever try!!!!! masseur was APPLY the scrub on me and left cold me abt 10-15 mins until the scrub was dry and then she came back and rub the dried scrub very hard. after the scrub treatment, i found my skin is very redness and injured. But i never blame them because i understood that is their procedures.

Pool : we has no time to have a swim so ....

breakfast : the restaurant where we had our breakfast is huge also! spread wasnt much, but its enough. And yes, delicious. You can get plenty of food around the area. There are lots of warungs and roadside stalls.. of course, if you dont mind. I must say, the food was quite good!

Location : As for location, good thing doesnt come twice but hotel does provide shuttle service to 3 shopping centre at town , but pls call for booking for these service and the latest time from nagoya is 8.40pm.

I will come back for sure for the cheap and nice hotel!

Room Tip: Always go for the superior room, worth for money!!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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195 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Pekanbaru, Indonesia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2013

I got a twin bed room on the 3rd floor. The room was good, but not so large. Dial up internet, no wifi. Room amenities is good but no hair dryer. Breakfast was delicious with lots of variant. The waffles and pancakes was my favourite. I think there so much wasted space in this hotel, especially in the lobby and convention center building. But mostly i feel comfortable staying here. 15 minutes walk to Mega Mall, but it's too far from Nagoya.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2013

Went with my bf for our dating anniversary. The main lobby is huge and welcoming. Check-in is a breeze and the staff attending to us is very friendly. Quite pleasantly surprised that we are able to do check-in at 10am. Was just trying our luck to see if we can have the room early, otherwise, our plan was to unload our barangs and go off shopping. We booked a Junior Suite and requested for higher floor (5th is the highest). The room is spacious and clean. Swimming pool is abit deep in the main pool. Jacuzzi was great with warm water. The service at taxi counter is just as fantastic. Just went I thought we will be getting a second-hand car with manual window and faulty aircon kind of taxi, we were wow-ed to be ushered into a big Toyota Wish! It came with complimentary bottles of mineral water in the taxi. Though the ride was not complimentary, I thought it's better than the outside taxis and it has fixed rate so as not to overcharged.. Everyone is friendly from the beginning till we check out. Enjoyed the stay throughout. Oh yes, we went to the Italian restaurant just one road away from the hotel for our dinner. It has great food and service as well as great entertainment by the live band. They do songs dedications and even sang hokkien songs!

Room Tip: A very decent hotel to stay in. Choose a higher floor, junior suite is very comfortable for 2.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 26, 2013

Got a twin-bed room on the 3rd floor. Room was not that big - average. Was not too impressed with the room. The end of one of the curtains was not hooked properly, hence we can't fully draw the curtains. There's always a gap about 10cm at the end. It will be fine if the window faces the outside of hotel, but the window in this room faces out to a corridor-type sort of walkway which makes me don't feel secure, knowing there's a gap at the end of the curtains, which will allow anyone to look inside our room. I think I am just being paranoid though as I don't think anyone can walk-by that area ... :(

Went up to the 6th floor to look at the pool and gym. Not too bad, although I didn't try them. However the pools faces the empty apartment building which makes the place looks a bit spooky ... especially since I went there during evening time. I guess it will be ok during the day.

Food for breakfast was good. A lot of varieties.

Room service was prompt and the staff are quite friendly and nice.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 15, 2013

Chosen this hotel after reading the reviews at Tripadviser, and we found Harmoni One Hotel is a highly visited hotel by a lot of tourists.

Big lobby and corridor, and special reception counter for check in/out.
Given the spacious area outside the rooms, our room at level 2 is considered small and poorly maintained.
There are cracks, poor drainage system and grainy image on TV.
But the bed is comfortable with soft pillow and strong aircon.
Room amenities are given except hair dryer(need to request from hotel), one toothbrush only(given we are in a twin room) and shaver.

Our package includes daily breakfast which starts from 6am-10am (Batam time).
Breakfast spread is good with a lot of varieties and most of the food is not too salty.
Batam pace is quite relax, so do expect slow refill and slow movement in the shopping mall.
Since we are there to relax, this is acceptable.

Mega Mall is about 15min walk from hotel. Harmoni One does provide shuttle bus to Mega Mall, Nagoya Hill and BCS. From Mon-Thurs, shuttle service starts from 6pm (2 rounds only), whereas Fri-Sun, the shuttle service starts from 4pm (3 rounds only).

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

We were impressed by the hotel exterior, the staffs & their service. Although there wasn't any major shopping centre nearby, the hotel provides free shuttle service to Nagoya Hills Shopping Centre & Batam City Square. It's not a problem looking for food as there are restaurants within the hotel & across the road. For the more adventurous, there are roadside food stalls too,

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 14, 2013 via mobile

At first, i was impressed by the luxury of its exterior - as seen on the internet. After 30 minutes check in process, finally i've got a non smoking room. Not too big but enough space for 1 person and everythings were OK, except its services.

somehow, miscommunication was the most cases everytime we communicated with the staff. For example: (1) 30 minutes check in process was amazing and this was the longest process that i've ever had;
(2) Some of the staff repeatedly stating that we cannot request taxi and other service as there was no guarantee that we're staying in the hotel. After argumentation, they realized that we're actually staying in the hotel and our credit cards have been blocked for millions to cover the expenses.
(3). miscommunication between receptionist and banquet staff, so that we must repeatedly stating our request on how we want the meeting room to be designed.

Last but not least, I have no disappointment staying in this hotel. However, if the management really care and supports for improvement, I think "service" is the most important area to be improved.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Harmoni One Convention Hotel and Service Apartments

Address: Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harmoni One Convention Hotel and Service Apartments 4*
Official Description (provided by the hotel):
Work and play fuse into one at our boutique hotel in Batam. A haven for business travelers and leisure tourists in search of efficiency and pleasure, Harmoni One Convention Hotel & Service Apartments is well-placed within the heart of Batam near major business and government offices, as well as the city’s entertainment and commercial areas. It has a growing reputation as one of Batam, Indonesia’s finest destinations for successful conferences and business meetings, and also for providing guests with a wealth of comfort within its richly appointed interiors. ... more   less 
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Also Known As:
Harmoni 1 Hotel

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