We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short and Average Stay” 3 of 5 stars
Review of Harmoni One Convention Hotel and Service Apartments

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Harmoni One Convention Hotel and Service Apartments to your Saves list
Harmoni One Convention Hotel and Service Apartments
4.0 of 5 Hotel   |   Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia   |  
Hotel amenities
Ranked #14 of 75 Hotels in Batam
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
“Short and Average Stay”
3 of 5 stars Reviewed February 15, 2013

Chosen this hotel after reading the reviews at Tripadviser, and we found Harmoni One Hotel is a highly visited hotel by a lot of tourists.

Big lobby and corridor, and special reception counter for check in/out.
Given the spacious area outside the rooms, our room at level 2 is considered small and poorly maintained.
There are cracks, poor drainage system and grainy image on TV.
But the bed is comfortable with soft pillow and strong aircon.
Room amenities are given except hair dryer(need to request from hotel), one toothbrush only(given we are in a twin room) and shaver.

Our package includes daily breakfast which starts from 6am-10am (Batam time).
Breakfast spread is good with a lot of varieties and most of the food is not too salty.
Batam pace is quite relax, so do expect slow refill and slow movement in the shopping mall.
Since we are there to relax, this is acceptable.

Mega Mall is about 15min walk from hotel. Harmoni One does provide shuttle bus to Mega Mall, Nagoya Hill and BCS. From Mon-Thurs, shuttle service starts from 6pm (2 rounds only), whereas Fri-Sun, the shuttle service starts from 4pm (3 rounds only).

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

236 reviews from our community

Traveler rating
    36
    111
    61
    17
    11
See reviews for
57
62
3
32
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2013

We were impressed by the hotel exterior, the staffs & their service. Although there wasn't any major shopping centre nearby, the hotel provides free shuttle service to Nagoya Hills Shopping Centre & Batam City Square. It's not a problem looking for food as there are restaurants within the hotel & across the road. For the more adventurous, there are roadside food stalls too,

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 14, 2013 via mobile

At first, i was impressed by the luxury of its exterior - as seen on the internet. After 30 minutes check in process, finally i've got a non smoking room. Not too big but enough space for 1 person and everythings were OK, except its services.

somehow, miscommunication was the most cases everytime we communicated with the staff. For example: (1) 30 minutes check in process was amazing and this was the longest process that i've ever had;
(2) Some of the staff repeatedly stating that we cannot request taxi and other service as there was no guarantee that we're staying in the hotel. After argumentation, they realized that we're actually staying in the hotel and our credit cards have been blocked for millions to cover the expenses.
(3). miscommunication between receptionist and banquet staff, so that we must repeatedly stating our request on how we want the meeting room to be designed.

Last but not least, I have no disappointment staying in this hotel. However, if the management really care and supports for improvement, I think "service" is the most important area to be improved.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2013 via mobile

The hotel has some kind of neo-classical design...looks new and well maintained. Our deluxe room is spacious and clean. but breakfast is very ordinary, nothing to boast about. The swimming is pathetic small. gym has limited machines..

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 8, 2013

Have travel to Batam with my mother-in-law and family on 19/01/2013 to 20/01/2013, the hotel is very nice and romance, it have the feel like Roman's Castle, the room we stayed in is superior(triple), it was very spacious and clean, the Hotel lobby was very spacious, and can occuppy a big group of tourist, the restuarant also big and nice, the breakfast hv lots of variety and fresh food serve, the staffs in the Restuarant are very polity.

The swimming is very special, it's at the roof top, and next to it is the GYM, which is very convience.

The Hotel is very near to Batam Center Ferry Terminal and Mega Mall Shopping Centre, it's very convience for tourist to do their shopping there.


I'll definately come back again to this Hotel, and will recommen to all my friends.

Room Tip: Rooms near to lift landing are more convience for elderly.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 29, 2013

Our Junior Suite room was spacious and comfortable, they also provide extra pillow and bolster. The shower area is so narrow, but they have huge stone bathtub. Large lobby area to accommodate group of tourists.
The only issue we had was the breakfast. We went to Bamboo Cafe around 9am, and they had already ran out of food. Long queue for pancakes and omelette. And the variety was also horrible. They served rice, fried rice, fried noodle, sayur lodeh and sausages - the worst combination ever! For a 4 star hotel, they could've served better food quality.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 24, 2013

There are many websites and travel agents in Singapore offering good deals for 2D 1N trips to Batam. I have been on 3 such trips with my mother in 10 months and each time staying at different hotels, but this is the only one I was compelled to revew.

For S$78 (all taxes inclusive) I did not expect much, so I was pleasantly surprised to hear that the soft drinks and peanuts in the mini bar, in addition to the standard bottles of mineral water, was complimentary. I was also impressed by the larger than usual bathtub in the bathroom. Incidently, no hand or face towels were made available and to save water, I did not request for any.

However, the reason why I would not be returning to this hotel any time soon, is that during the breakfast buffet at the Bamboo Cafe (Hope I have the name right, it is on ground floor right opposite the lifts). In the span of i hour, I witnessed 3 small brown cockroaches crawling around and (I kid you not) ON the food. Word of advice: Don't take the soft rolls or the kueh on the table nearest the entrance!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Harmoni One Convention Hotel and Service Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harmoni One Convention Hotel and Service Apartments

Address: Jalan Engku Putri No. 1 | Batam Center, Riau Islands Province 29400, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harmoni One Convention Hotel and Service Apartments 4*
Number of rooms: 292
Official Description (provided by the hotel):
Work and play fuse into one at our boutique hotel in Batam. A haven for business travelers and leisure tourists in search of efficiency and pleasure, Harmoni One Convention Hotel & Service Apartments is well-placed within the heart of Batam near major business and government offices, as well as the city’s entertainment and commercial areas. It has a growing reputation as one of Batam, Indonesia’s finest destinations for successful conferences and business meetings, and also for providing guests with a wealth of comfort within its richly appointed interiors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Despegar.com, Asiatravel.com Holdings and Odigeo so you can book your Harmoni One Convention Hotel and Service Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harmoni 1 Hotel

Owners: What's your side of the story?

If you own or manage Harmoni One Convention Hotel and Service Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.