I came here by accident, usually I took common chain hotel for a buniness trip considering the standard that they have. but, it was all full at the moment and my colleague drive me here.
the outlook of this hotel is big and beautiful, altough it is far from batam island crowd. receptionis was slow and always disturbed by many phone call. room was ok, the best thing is a big bathup inside toilet. room is spacious but wihout any window and no wifi available.
breakfast is so so with limited variation of food there.
they got a big beautiful building but so boring without good hospitality

been here twice. staff friendly , helpful and accomodating.
rooms = really large and luxurious.
one down thing - sink was choked. however prompt service given to fixed.
restaurant food is value for money.
bed is good. pillow not as fluffy anymore.

A nice hotel. Friendly and helpful staff, except maybe those at the breakfast cafe -- looked like they were tired and in need of more sleep. Decent buffet breakfast, considering the price we paid for the package. Room was comfortable with all the basic amenities. Windows look out to a sort of corridor lined with beautiful statues of angels playing various musical instruments...quite pleasant. The corridors as well as lift lobby area is huge, which is quite a waste, unless they expect all the guests staying there to leave at the same time. Swimming pool area was deserted and looked like nobody had been there a long time...
Nothing much around the hotel....across the road are some restaurants. We had a buffet lunch at one of them (cant remember the name but it was part of the package again) -- again decent food though nothing to rave about. Would probably try Sanur the next time round.
Don't believe the locals when they tell you the shopping mall (Megamall) is nearby and about 5 minutes' walk. It's a walkable distance -- about 10-15 minutes, definitely not 5 minutes. A taxi ride would cost about S$10 so we decided to walk there and cab back. But not a good idea to walk if you have elderly folks or those who are not very mobile. Next time, we'll try Harris Hotel Batam Centre which is opposite the Megamall and next to the ferry terminal.

My boyfriend & I went there for a 2D1N trip in June 2011. We almost got stuck there as I had booked both our ferry tickets & hotel room by the ferry company. We managed to get on a ferry 4 hours late, and arrived at Harmoni One red in the face. But, Monica surprised us with her helpfulness. Not only did she secure us a room at no extra charge, she upgraded our Superior room to a Deluxe room :)

Our room was sparkling clean & spacious, with a queen-sized bed, massage bed for 2, and a gorgeous bathtub! 2 people could lay there & soak, no problem. 24h room service was available (except for massage), & their Western food is quite nicely done. Desserts were disappointing though, although it wasn't too bad. Plus point is that it's close to the ferry terminal and a provision shop selling their fantastic snacks. Oh & there's a pool & gym on the top floor.

Those who go frequently will absolutely love this place:)