When we arrived at this hotel.. WOW!! Very nice... The moment we check-in, DISASTER!! My family was huge with kids and all we got was rooms with single beds when we actually asked for bigger beds for all rooms.. In the end, after nearly 1 hour, 1 HOUR of voicing out our concerns, we finally got few rooms upgraded to bigger beds out of the many rooms we have but by then, they already kill our experience there.. definitely not this hotel for me next time... never again....
Towels are stained I had to wait for 15 mins for a one to one exchange.. this is really bad...
However, staffs handle me politely which is good, great gym equipments, good swimming pool at the 6th floor..
Breakfast menu's definitely need to improve for goodness sake.. Dinner Menu's was delicious...
- Also Known As:
- Harmoni 1 Hotel
- Official Description (provided by the hotel):
- Work and play fuse into one at our boutique hotel in Batam. A haven for business travelers and leisure tourists in search of efficiency and pleasure, Harmoni One Convention Hotel & Service Apartments is well-placed within the heart of Batam near major business and government offices, as well as the city’s entertainment and commercial areas. It has a growing reputation as one of Batam, Indonesia’s finest destinations for successful conferences and business meetings, and also for providing guests with a wealth of comfort within its richly appointed interiors. ... more less
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