i was there on 27/10/2012 n my booking was thru agoda. i book 5 rooms n 2 rooms i asked for a connecting room as i was wit children below 12 yrs n my maid.Agoda email tat my requested was done. when i chk in, d front desk told me there was no interconnecting room available. the bed was a king size bed but it was a queen size bed n if u're having 2 children, u have to squeeze to sleep.i hv to order another bed which cost me 350'000 rupiah.which i find it stupid. room was bed so y cant there be another single bed been placed. swimming pool is under renovation.at least u sld hv inform us early wen making booking to avoid d extra luggage.Spa area. after making confirmation of massage the front desk can simply give d booking to another person n tell me tat i did not confirm d massage.wat d hell is all tis.i travel with 21 ppl n was very upset wit everything.especially d services.i will not travel or recommend this hotel to anyone.overall it juz spoilt my trip there.....
- Official Description (provided by the hotel):
- The uniquely ship building with the Greek mythology interior design is now standing and determined to offer world class facilities and services. Hotel is just 5 minutes from Harbourbay ferry terminal and 35 minutes from Hang Nadim International Airport, with an easy access to major shopping area. With large grounds, totaling 11 hectares, in central business area, Pacific Palace Hotel features 180 Guestrooms with 61 Superior rooms, 57 Deluxe rooms, 44 Executive rooms, 17 Suites and 1 Presidential Suites to offer different living experience to support your business and your family trip. ... more less
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- Also Known As:
- Pacific Palace Batam
- Pacific Palace Hotel Batam