I have a bad day with the service because when I use my breakfast coupon They did not tell me that I should to pay for breakfast, then when I complain everything become all right.
The hotels room is good, and the bathroom is good too, but the car park is too small in the car park that have shelter, and the other is in outside.
- Official Description (provided by the hotel):
- Conveniently situated on the main route through Surabaya, next to consulate and government offices as well as tourist attractions such as the Tugu Pahlawan heroes monument and the Zoo. Ideal for business and leisure travel, boasting easy access to Gubeng railway station and the airport, the Mercure Surabaya hotel features 126 rooms including seven suites with exclusive butler service, two restaurants, coffee lounge, pool bar, three meeting rooms, ballroom, swimming pool, fitness centre and spa. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Surabaya Hotel Surabaya
- Mercure Surabaya Java