Following my experiences at Beijing this hotel chain continues to impress me. Apart from the decor it has all the features of other Shangri-Las like Shang Palace.
Love my room as it was very spacious and I felt like I was living in a palace overlooking the city. The East Javanese decor was evident throughout the hotel.
Customer service level at the hotel and gym were good but it would be much better if the staff at the shops would be able to communicate better in English so that they can guide the guest to where they want to go.
- Official Description (provided by the hotel):
- Shangri-La Hotel, Surabaya is situated in the western area of Surabaya adjacent to with exclusive neighbourhoods and across to the most luxurious shopping mall in the city. This five- star hotel is known for its secure, premier location and resort-like feel with lush tropical greenery and generous outdoor space abound. Being one of the premier Surabaya hotels, guests can easily access numerous golf courses, the city centre business district and the nearby international airport. The award- winning five-star deluxe hotel offers 383 guest rooms and suites, each ideally suited for travellers looking to experience Indonesia from a position of pure graceOur Horizon Club rooms offer the city’s best business services and added personal attention, with the Horizon Club Lounge providing around-the-clock beverage service along with immediate attention to your most critical needs. All rooms contain a deluxe plasma television, DVD entertainment system, and complimentary broadband Internet access.Along with fully-equipped meeting and conference facilities, the hotel also offers 7 excellent restaurants and bars, along with top-end spa and fitness resources. Step into a world of relaxation at the hotel spa for a rejuvenating treatment, get a great workout in the fitness centre or relax beside the pool after a busy day of sightseeing or business meetings. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Agoda, Tingo, Priceline, HotelTravel.com, BookingOdigeoWL, Despegar.com, Expedia, Jetsetter, Venere and Otel so you can book your Shangri-La Hotel Surabaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Shangri La Surabaya
- Surabaya Shangri La
- Shangri-La Hotel Surabaya Java