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“Aircond that kept on breaking down” 3 of 5 stars
Review of Ibis Surabaya Rajawali

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Ibis Surabaya Rajawali
3.0 of 5 Hotel   |   Jalan Rajawali No 9-11, Surabaya 60175, Indonesia   |  
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Ranked #30 of 72 hotels in Surabaya
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151 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 19, 2012

Everything aside from the service of the staffs is average. Hotel is a bit old and in need of some renovation. The Lighting in the room is too dim. Price wise is reasonable for a 3-star hotel. Overall can be better.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed December 11, 2012

Ibis Rajawali Surabaya is at the center of the historical part of Surabaya but, unfortunately, time is limited so that I have no time to explore. The surrounding is full with the colonial Dutch style buildings and the Jembatan Merah itself is the witness to the uprising of the locals against their colonial master.

The famed House of Sampoerna is only a walking distance from the hotel.

Apart from history, the hotel is only a stone throw away from the Jembatan Merah Plaza. A heaven for bargain hunters. You can find almost everything going very reasonably price..... a pair of brand new tailor made suits for Rp 525,000.00 for example. Come on and go to this place to test your bargaining skill.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 3, 2012

This hotel is located at Front of Jembatan Merah Plaza, in Old town of Surabaya. it is a very busy area especially in the morning. in the front of the Plaza is a interchange terminal for mikrolet(public transportation), which sometimes make the traffic very crowded. Nothing special from this hotel, except the Bellboy named Sugeng that was very Polite and helpful. They should retrained the girl on the reception so she cloud smile and give a better service to the guest. the room is very minimalist, and so the amenities, even they didn't provide the dental kit. Breakfast just Ok, they didn't have the egg station. the good point of the meals was they didnt use MSG. if you want to stay only one night for a business trip around Surabaya, this hotel maybe one of the Choices but if you prefered to Stay in a comfort and luxury try to find another hotel

Room Tip: if you want a better and quite room to rest ask for higher floor because the street in front of the...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 12, 2012

It was last month when we stayed in this hotel (September 2012).
The hotel was clean, the staff are very friendly especially at the hotel restaurant.
They were very helpful when we had our breakfast there.
The breakfast menu were very various, tasteful and well-displayed.
At that time, they also had MSG-Free delicious bread.

The room was very clean, there was also electric kettle which was very important for us
to make some milk for our little baby.
The wifi was very fantastic, not on and off, consistently connected.

Too poor they do not have swimming pool even a little one.

The hotel is located in front of Jembatan Merah Mall which you can shop anything there,
but do before 6 pm as they close their shops nearly at 7 pm.
However they have one mini market in front of the mall, if I am not wrong,
it opens until 9 pm or 10 pm.

Above all, this hotel is perfect and surely we will plan to stay there again.
Thank you.

Room Tip: Find a room facing to Jembatan Merah Mall. Besides you can see the traffic downstreet in front of th...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ibis Surabaya Rajawali

Address: Jalan Rajawali No 9-11, Surabaya 60175, Indonesia
Phone Number:
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#15 Spa Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Surabaya Rajawali 3*
Official Description (provided by the hotel):
Conveniently located in the historical district of Surabaya, the hotel caters for both long and short stay guests. The 147 guest rooms are complemented with excellent facilities which include a restaurant and a bar, a health club, spa as well as meetingand conference facilities. ... more   less 
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Also Known As:
Ibis Rajawali Surabaya Hotel Surabaya
Ibis Surabaya Rajawali Java

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