Novotel needs renewing its rooms and apt. The kitchen utensil needs more representatives. Breakfast area is too small and some areas are too hot, really under the shiny sun. The breakfast itself is nice and many option. Staff are also helpful and attentive. The spa staff is not quite service minded, just do the basic with grumbling.
- Official Description (provided by the hotel):
- The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city. ... more less
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- Also Known As:
- Novotel Surabaya Hotel Surabaya
- Surabaya Novotel
- Novotel Surabaya Hotel And Suites Java