The hotel is generally OK. The staff were very polite and accomodative. Breakfast spread was good, go early to avoid waiting since seats are limited.
The rooms are nice, but can't say the same for the apartments. Most of the apartments are in the dire needs of repair, maintenance and refurbishment. The hotel rate is increasing every 6 months, but nothing has been done towards the upgrading of the rooms and apartments.
Pools are available for kids and adults. It is usually packed during weekend, and water can be murky during that time.
- Official Description (provided by the hotel):
- The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Despegar.com, Travelocity, EasyToBook, ACCOR, Odigeo, TripOnline SA and Tingo so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Surabaya Hotel Surabaya
- Surabaya Novotel
- Novotel Surabaya Hotel And Suites Java