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“Stay only if you need to be by the airport” 2 of 5 stars
Review of Hotel Utami

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Hotel Utami
Hotel Utami
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Hotel Utami
Jl. Raya Juanda - Airport, Surabaya, Indonesia   |  
Hotel amenities
Ranked #63 of 72 hotels in Surabaya
Paris, France
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Stay only if you need to be by the airport”
2 of 5 stars Reviewed January 31, 2012

There's one good point about Hotel Utami: it is very close to the Surabaya airport. Honestly, the place is ok for a one night stay, the place was clean, nothing totally unacceptable like bugs or such. But it should also be noted that we didn't have hot water in the shower, breakfast tasted pretty bad and staff was not especially useful (morning call and pre-arranged taxi to the airport were not ready as expected).
I would recommend checking out the hotel across the street (Hotel Tilamas Juanda) that looked a bit nicer.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Indonesian first
  • Any
English first

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Additional Information about Hotel Utami

Address: Jl. Raya Juanda - Airport, Surabaya, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service
Hotel Style:
Ranked #63 of 72 hotels in Surabaya
Price Range (Based on Average Rates): $
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Also Known As:
Hotel Utami Surabaya, Java

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