I stayed in Novotel-Solo for 2 days. My first impression was rather refreshing as the receptionist was not hesitant to point out that my requested room was slightly noisy due to its location. I was really surprised at the honesty of the receptionist and his/her perception and appreciation of customer comfort. He/she also offered to accompany me to my room. Great service before even entering my room.
I have stayed several times in Accor hotels before but I had never felt such sincere hospitality. All the staff were helpful and strived to make my stay enjoyable.
Only remark I would make is about the facilitation of the bathroom. There were no shower caps and even though complaining for several days, house keeping was not able to provide me with one. Apart from this little shortfall my overall experience was great and the service: excellent!
- Official Description (provided by the hotel):
- The Novotel Solo is a 4 star hotel conveniently located in the heart of Solo. Ideal for both business trips and holidays, our 142 rooms are both spacious and contemporary. The hotel features a business centre, meeting rooms and a ballroom, perfect for any function. Guests can also take advantage of our outdoor pool and fitness centre, enjoy a meal in our restaurant, or relax in the bar. Close to shopping centres, traditional markets and tourist attractions, the hotel enjoys a very central location. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Solo Hotel Solo
- Solo Novotel