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“Because its there...” 3 of 5 stars
Review of Novotel Solo

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Novotel Solo
4.0 of 5 Hotel   |   Jalan Slamet Riyadi 272, Solo 57131, Indonesia   |  
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Ranked #5 of 42 hotels in Solo
Rome, Italy
Top Contributor
70 reviews 70 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
“Because its there...”
3 of 5 stars Reviewed January 26, 2013

Solo or surakarta. Is the third leg of the Yogayakarta ,Borobudur, Prambanan cultured capital of Indonesia. However it's the lesser part of that tourist circuit and its tourist sights are less preserved or at a distance.,in all this the Novotel is a positive asset to the small city.
It's a business hotel, functional and not grand. Theron s are all alike , and as hotel is in the midst of the city, there are no special views on offer . The lobby is small, the reception undermanned, the restaurant unpretentious. The open air patio outside the restaraunt comes alive with live music evenings.
The hotel has an attached spa, located in the adjoining Ibis hotel.you pass through two pools to get there, and there is no shower nor robes there, so go prepared .

Room Tip: They are all similar...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Novotel Solo, responded to this review, February 1, 2013
Dear reviewer,


Thank you very much for your nice comments! We do have chnaging rooms at the fitness center with showers and all necessary equipments to provide our guests the best comfort possible. Hope next time you can enjoy them!

We are looking forward to see you again in Novotel Solo

Best regards

Thomas Colbert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Jakarta
Top Contributor
74 reviews 74 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 13, 2013

I stayed at this hotel for one night on business. The room I had was modern and clean. It looked like it had been recently refurbished. Everything in the room was functional. With two pools I was surprised by the facilities the hotel had to offer. Although having a booking for a non smoking room I was alloacted a room on the smoking floor which I did not realise until I had unpacked. Even though it was a smoking floor there was little odour of cigarettes. It was a bit of a struggle to get a latte in the lobby lounge and at breakfast but in the end both did come. The one stand out thing for me was when I forgot my phone charger and returned to the hotel later that day to pick it up the receptionist remembered my name - simple things are often the best.

Room Tip: Make sure it is a non smoking floor before going to your room if required.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Novotel Solo, responded to this review, January 22, 2013
Dear reviewer,


Thank you very much for your nice comments!

We are looking forward to see you again in Novotel Solo

Best regards

Thomas Colbert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Lansing, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2013

I always have good experience with Novotel but this one. Novotel Solo was the worst Novotel I have ever stayed in. The building was old. The room was a little bit spooky with large wooden furniture and bad lighting. The worst was their staffs. We booked 3 room through Agoda and already paid using credit card. But when we wanted to check in, there were only 2 rooms available. The front office staffs blamed Agoda and not giving us any solution. We just want to get the rooms that we have paid for. After arguing for about 30 minutes with the supervisor, they finally gave us the 3 rooms.

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Novotel Solo, responded to this review, January 10, 2013
We are very sorry that your stay did not match your expectations, we are pleased to let you know that we are doing a full refurbishment of the hotel included the executive lounge this year. We are adding brand new rain shower as well as changing all the furniture in the rooms.
We have well noticed also your comments about the problems you experienced with our reception team, we will investigate what happened and make sure it will never happen again in the future.
We hope that you will have the chance one day to come back and see it by yourself the improvements.
Again, thank you very much for your valuable comment.

Best regards
Thomas Colbert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 4, 2013

I stayed many times in this hotel, and in the last couple months, I stayed even twice a month. The hotel is actually warm and charming. The staffs were very nice and friendly. The bedroom is okay but the bed and the furniture looks old and need refurbish. The bathroom was bad, I think its below of Novotel standard. Breakfast options were really average or even poor, not so many choices. Price is fair.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Novotel Solo, responded to this review, January 7, 2013
Dear reviewer,


We are very sorry that your stay did not match your expectations, we are pleased to let you know that we are doing a full refurbishment of the hotel included the executive lounge this year. We are adding brand new rain shower as well as changing all the furniture in the rooms.
We have well noticed also your comments regarding the breakfast and we will focus on it with our team.
We hope that you will have the chance one day to come back and see it by yourself!
Again, thank you very much for your valuable comment.

Best regards
Thomas Colbert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Solo

Address: Jalan Slamet Riyadi 272, Solo 57131, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Solo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Solo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Solo 4*
Official Description (provided by the hotel):
The Novotel Solo is a 4 star hotel conveniently located in the heart of Solo. Ideal for both business trips and holidays, our 142 rooms are both spacious and contemporary. The hotel features a business centre, meeting rooms and a ballroom, perfect for any function. Guests can also take advantage of our outdoor pool and fitness centre, enjoy a meal in our restaurant, or relax in the bar. Close to shopping centres, traditional markets and tourist attractions, the hotel enjoys a very central location. ... more   less 
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Also Known As:
Novotel Solo Hotel Solo
Solo Novotel

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