I'm writing this review now, thanks to the mismanagement of the hotel Spa. Our stay here- 29thApr-30thApr.
We booked the hotel for a one night stay after out visit to Borobudur. Really needed a massage, so decided to visit the hotel's spa managed by Clark hatch in the afternoon to book an evening appointment. Receptionist there did not have a price list, but we finally did manage to 'book' a 90 min session for 2 for 9pm after some language difference challenges, but managed to confirm our booking.
Happily went for dinner expecting a relaxing massage to end the night and our Solo trip. To our horror! The spa told us that there were no therapist available and that the earlier receptionist did not check before accepting our booking!!! What can I say?? Worst spoiler for an otherwise wonderful holiday
The management of the spa needs to badly review their operations and the hotel needs to do something about this too as it ruins visitor's impression of the hotel and their travel experiences
Bernie and Jaime
- Official Description (provided by the hotel):
- Solo Paragon Hotel & Residence is located in Solo's prime city centre and strategically integrated on the first mix-used development complex in the central java province .We are offering 253 accommodations of modern minimalist designed rooms ,starts from Superior, Deluxe, Executive to the City Suite Room. Solo Paragon is the first hotel in Solo links to the upscale shopping - lifestyle mall and a dining city-walk all under one roof, Solo Paragon Superblock. ... more less
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- Also Known As:
- Solo Paragon Hotel And Residences