We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best place to stay in semarang” 4 of 5 stars
Review of Crowne Plaza Semarang

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Crowne Plaza Semarang to your Saves list
Crowne Plaza Semarang
4.5 of 5 Hotel   |   Jl Pemuda 118, Semarang 50123, Indonesia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #1 of 46 Hotels in Semarang
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“Best place to stay in semarang”
4 of 5 stars Reviewed April 25, 2014

Good servise from frontdesk staff mbak asti n mas jiyan.. My problem easily settle down with thier help. Good p.r for service line staff.

But the food from chiller need to replace as it expired already

The rest was superb, comfort bed nice view, tv channel need to add football channel,best hotel to stay in small city.



Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 28, 2014
Dear Sy E,

Thank you for your feedback. We are happy that you have chosen to stay with us on your recent trip in Semarang and we are glad that you are pleased with services, especially from Asti and Jiyan, will share this with them.

We appreciate that you have brought your concerns related to the minibar snacks to our attention. We will definitely check on this process and take appropriate steps.

Again thank you and we look forward to your staying with us in Semarang in the near future.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

337 reviews from our community

Traveler rating
    149
    132
    37
    7
    12
See reviews for
64
35
21
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Indonesia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

I feel like at home.
I always feel like to come back here again and again.
Nice people, fast check-in and check-out, super attentive to my needs, puts me top of their priority guest list, what else can I ask for more.
Most satisfactorily.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 28, 2014
Dear Dian S,

Thank you for sharing your feedback on TripAdvisor and for your generous ratings. It is truly an honor to be given a high rating from our guests. We are happy that your overall experience was good. We do our very best to provide you with a great experience from the moment you check in until you leave.

We look forward to your returning soon.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 21, 2014

Rooms are very nice and modern. My only complaint is that the staff are too friendly (tough to complain about). my do not disturb light was on, and i was interrupted twice. First was somebody calling to tell me a complimentary fruit platter was waiting outside my door. I opened the door, nobody there. The 2nd was a supervisor calling to ask if my room was ok. Yes, it was fine. This normally wouldn't bother me too much but i was trying to sneak a nap in before dinner with the factory we were meeting with. So i was annoyed. The check in process on the club lounge floor was difficult. The person was new, and her english was not the best. Otherwise a very good hotel.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 24, 2014
Dear Clay C,

Thank you for taking the time to give us your feedback. All of your comments have been brought to the attention of our Department Heads and will be followed up on. I am glad you enjoyed your stay and we look forward to your next visit to Semarang. Please let me know if you require any assistance with future bookings.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed April 19, 2014

Good and comfort connecting room available, it's Nice when My big family can reach easily the shopping centre in the same building with the hotel, Only Step in the connecting door to the Paragon mall, with free vallet car parking we can go together to lobby hotel more comfort without thingking about parking area.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 24, 2014
Dear HM-Indonesia,

It is so wonderful to receive your glowing review and It indeed was a pleasure to have you stay at Crowne Plaza Semarang. We look forward to welcoming you back, I hope you will return soon and have more time to explore our other relaxing options that include a state of the art gymnasium, a rooftop swimming pool with 360º view of the city, do definitely try our new Chinese Restaurant “Crystal Palace” that serves both traditional and contemporary Cantonese cuisine.
We look forward to seeing you again at our hotel.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

I had write so many review before about this hotel... and make me couldnt stop writing... of sure... i really impressed about this hotel.
You may found my previous review here.

I think simple word ... but huge meaning that you may assume and won't think twice choose this hotel for you company event or leisure :

1. Doing business
they have really attractive staff ( Ninez and Rara at front )
Modern and new interior venue will support your event
located at centred of Semarang and integrated with Paragon Mall
They offered worthy corporate price to you

2. Leisure
Really love the modern room
easy access to old city landscape ( prior destination when i visit cities/country )
easy acces to traditional market and origin society ( also priority destination after hunting old city )

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 22, 2014
Dear Hrrlina,

Thank you for the great review and for your continued loyalty to Crowne Plaza Semarang. We are thrilled to have you stay with us and to learn our team members were welcoming and attentive, this is exactly the type of service we strive for. We are also glad to learn Ninez and Rara were very helpful and assisted you during your stay, they are definitely an asset to our property, thank you and we look forward to seeing you again at our hotel.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bekasi, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 19, 2014

Great location which is so near to my branch office and Semarang traditional food stall, clean room and quick response service, nice variety of breakfast too, but the shower doesn't work very well and the room alley was a lil bit spooky.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 22, 2014
Dear Oktarina R,

Thank you for taking the time to give us your feedback on TripAdvisor. We are glad to hear that your stay was wonderful however we also noted you concern regarding the shower. Based on feedback reviewed from you and other travelers, we are working on additional pressure capacity for our showers, this step will go a long way in improving the water pressure of the showers.

We are looking forward to welcoming you back here in Crowne Plaza Semarang.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mittenwald, Germany
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 11, 2014

The staff is friendly, the rooms are spacious and clean, the restaurants serve fairly good food and it's right next or rather in a mall. The pool looks very nice and the gym is well equipped. Just hope it'll stillbe this way after a couple of years.

Room Tip: Take a room on the 8th. Floor. These are non smoking rooms
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this review, April 14, 2014
Dear Rolmarmer,

Thank you for choosing to stay with Crowne Plaza Semarang on your recent stay. We are pleased to hear that you were happy with the room, restaurant, gym, location of the hotel and the staff service.

We hope to welcome you back again should your travels bring you to Semarang.

Best Regards,
Anil Pathak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Semarang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Semarang

Address: Jl Pemuda 118, Semarang 50123, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Semarang
#1 Luxury Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Travelocity, IHG, Orbitz, Despegar.com and Hotels.com so you can book your Crowne Plaza Semarang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Semarang Hotel Semarang

Owners: What's your side of the story?

If you own or manage Crowne Plaza Semarang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.