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“Good value next to the most modern Shopping centre in Semarang” 4 of 5 stars
Review of Crowne Plaza Semarang

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Crowne Plaza Semarang
4.5 of 5 Hotel   |   Jl Pemuda 118, Semarang 50123, Indonesia   |  
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Ranked #1 of 46 Hotels in Semarang
Certificate of Excellence 2014
Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Good value next to the most modern Shopping centre in Semarang”
4 of 5 stars Reviewed September 3, 2013

For as little as $80USd per night you can stay at this nice hotel in central Semarang.
Semarang is in central Northern Java 1 hrs flight from Jakarta. Semarang is an old, run down Dutch colonial city with an International seaport. Its a shame they do not upgrade the old dutch buildings. You can also fly direct from Singapore via air Asia.
The hotel is pretty good value compared to what you would pay in the USA or Australia $250+
it's modern & clean,the variety food is excellent and it's right next door to a modern shopping centre.
Why would you go to Semarang? For me it is business, however, their are nice day trips outside the city. Yogyakarta and Borobadur is a 3- 4 hr drive through some nice scenery.

Room Tip: Make sure you ask for a room that does not get the afternoon sun, although they are well air conditi...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Surfweb,

Thank you so much for you review about our hotel. We are glad that you enjoyed your stay with us. Once again thank you so much for your positive comments and looking forward to seeing you again at Crowne Plaza Semarang.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

Very nice Hotel,,good food also excellent services and near Paragon shopping mall
The bathroom also very uniq and cleanest
Recommend hotel for any travellers
Reasonable room price
The best hotel in Semarang,,Central Java

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Mulyad,

Thank you for your positive comments. We are happy to know you have had enjoyable stay with us. We continually strive to provide great stay experience to all of our guests. Looking forward to welcoming you back whenever you visit Semarang in the near future.

Best regards,

Dyah Listyarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel has great value, due to the location and the luxurious rooms. The hotel is just next to the shopping centre paragon where we watched a couple of movies in the cinema and had a variety of restaurants. Gym and pool are decent. The rooms are big and new, bed and pillows are comfy, only thing is the toilet is too small. Book early to get the advanced purchase rate which is the best rate. For more information about my stay, check out my blog: http://mybackpak.blogspot.sg/2013/08/short-and-sweet-semarang.html

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Cherieyip,

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative about your comments about our hotel and it makes us happy to know you have had an enjoyable stay. We look forward to welcoming you back to Crowne Plaza Semarang.

Best regards,

Dyah Listyarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 3, 2013

I recently stayed here for a business trip. The check in was smooth and easy but when I opened the door to my designated room there was another hotel guest in it about to have a shower!
I was given another room very promptly but it wasn't a great start. The rooms are well appointed but the Internet is patchy.
The gym is poorly situated and access was a problem. The executive club lounge was good and well used. The location is the best feature being central and next to a large shopping all.
Ho hum..

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Singaporepeter68,

Thank you for your feedback. We are looking into this matter seriously and we will ensure this will not re-occur in the future. I am also happy to inform you that we have upgraded our internet facilities by doubling the bandwidth and improving access by providing a single password that is applicable throughout the hotel. I look forward to your returning to our hotel soon.

Best regards,

Dyah Listyarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Jawa Barat, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

It's location is the best thing... The finest hotel at Semarang. The staffs are friendly and well trained. I enjoyed the stay with my little one. The connecting door to one of the Best shopping complex is an added value. Breakfast buffet is heaven.... With many choices and it's view to the swimming pool. I couldn't ask for more.....

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear WendaAluwi,

Thank You for writing a review about your recent stay with us. We strive to give great impressive service to all of our guests and it makes us happy to read we exceeded your expectation. We look forward to welcoming you back to Crowne Plaza Semarang.

Best regards,

Dyah Listyarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 27, 2013

Stayed for a night on a business trip. Hotel is fairly new, so everything is still pretty ship shape.
Located within the Paragon City shopping mall in a downtown area, convenient for some shopping although the mall is not a huge one. Room was well equipped and comfortable, although i have a couple of niggles during my night's stay - (i) the air conditioning was not cool enough for my liking and (ii) the basin was clogged. to the hotel's credit, engineering attended promptly to my complaint and managed to fix (ii) nut not (i). Other than that, everything else was pretty fine, staff service was excellent and breakfast was decent.

Room Tip: ask for a room facing the town center, which offers a better view.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear kenlow118,

I am happy to note that you have had an enjoyable stay at our hotel. At the same instance I have also noted your concerns and will do our utmost to resolve them at the earliest. Look forward to welcoming you back soon.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 23, 2013

Great hotel in Semarang, without doubt the first choice. Located inside the Paragon shopping mall complex it will give easy option for some shopping.
Rooms are nicely decorated, very large and comfortable bed. All staff we met were very nice and corteous. Brekafast buffet was good as well with great selection on the buffet.
Only remarks:
- there is a free wireless internet however connection is poor and you have to ask for access code every day. For cable broadband you have to pay extra.
- Swimmimg pool is rather small, located on the 7 floor, and if there are familis with children get crowded quickly. Gym is nice, with all new and modern equipment.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Maxgerma,

Thank you for your review of our hotel. I am pleased that you have enjoyed your stay with us. Please be rest assured that it will be our concerned endeavor to improve our services. I am also happy to inform you that we have upgraded our internet facilities by doubling the bandwidth and improving access by providing a single password that is applicable throughout the hotel. I look forward to your returning to our hotel soon.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Semarang

Address: Jl Pemuda 118, Semarang 50123, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
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Also Known As:
Crowne Plaza Semarang Hotel Semarang

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