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“no comment...” 1 of 5 stars
Review of Ubud Hotel & Villas

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Ubud Hotel & Villas
Jl. Bendungan Sigura-gura Barat 6, Malang, Indonesia   |  
Hotel amenities
Ranked #12 of 75 Malang B&B and Inns
Rome, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“no comment...”
1 of 5 stars Reviewed March 17, 2013

This the first and last time...only the worker is friendly...breakfast american one omelet and un juice stop ...room suite barong 80 dollar no refrigerator...room in the front of restaurant..this is no like ubub!!!!!this il poppies lane in kuta beach but the price in 20 dollar....no internet in the room and no parabola only local tv...

Room Tip: far from this hotel!!!!!!
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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21 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Shah Alam, Malaysia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed February 15, 2013

Very good place to stay. Superb breakfast. Good service by staff. The problem is there are 3 floors ( down) and if your room is on the 3rd floor ( down) walking up and down could be a problem. The reception is at the top floor. No lift service. Although they claim there is wi-fi, unfortunately you will only know that wi-fi is only at the reception area. We were at the 3rd floor and there is no wi-fi there yet. Overall good service throughout. Another item to remember is that the shops are located about 1.5 km away. Walking out could be a problem as there are no street lights. Good if you want to completely relax as no external noise will disturb you.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
Top Contributor
109 reviews 109 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 4, 2013

if you want to feel like having a holiday in bali but live around java, don't worry, this hotel can give you the exact feeling!! we arrived quite late so we didn't really pay attention of the surrounding on our first night. we ordered meals but it was served warm instead of hot. it was quite disappointing because we are the only guest at the restaurant and they still can't serve it right. during our stay, never once they served the food hot, even after we complaint about it! the the next morning i realized that our Superior room doesn't have window, which is quite frightening! so we asked to move room but only to be informed that all superior room are the same. however the receptionist was nice enough to upgrade our room to a deluxe room with extra charge. the room was beautiful with a view straight to the swimming pool and the river. The window can be opened and we did open it to enjoy the cool weather of the city. the room has hangers but no closed cabinet. a drawer and glass shelf which we can't see the purpose. flat tv with only local channel, no tea and coffee maker, another disappointing point, no mini bar, and the water is a bit of a problem as no hot water for a while. toiletry includes tooth paste and brush, soap and shampoo with a tired looking towel. the hotel provided a transport for our tour that charge 250000 rupiah for 6 hours. extra hour will be charged at 60000 rupiah. we informed the driver about places we wish to visit and he was helpful enough to accommodate. the staff are friendly but not informative. it's another disappointing point as the hotel has the beauty of Bali but not the helpful staff, although a few of them are really make our holiday worth it. the swimming pool is a real bonus and you can get the towel from the housekeeping. we really enjoy our holiday just by being at the swimming pool and listen to the sounds of the river. it is recommended for a quiet and relaxing holiday.

Room Tip: deluxe with no balcony is the best value so far. it makes your room bright during day time whilst yo...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 30, 2013

This hotel has a beautiful setting along a river, reminded me of Ubud, Bali...but we didn't enjoy our stay. The room was very musty and opened onto the restaurant (which meant we were an attraction every time the door opened). We tolerated the band playing in the evening (only until 10) but then were woken up at 6am by Balinese gamelan music played way too loudly over the restaurant sound system.
The breakfast was mediocre and really not up to standard for the price they are asking.
We had booked two days over the internet, and decided to leave after the first night. The reception staff were not very friendly after we told them of our decision to leave (even though we were still paying for the second night).
I wouldn't stay here again, as there are better options in Malang.

Room Tip: Don't get a room that opens onto the restaurant.
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Top Contributor
80 reviews 80 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 17, 2012

hen we heard Ubud, we just think it's in Bali. But Ubud in Malang city, that's different story for Ubud Hotel & Resort. That's why we decided to stay 1 night in Deluxe River View with price USD33 (about IDR330.000) plus 1 extra beed for USD12.5 (about IDR 125000) because we have additional 1 adult person. It means we also get breakfast for 3 pax. Well, Bali is Bali
and Malang is Malang, but surprisingly Hotel use Ubud name to reflect Bali's atmosphere in it's design. And yes, it's catch our attention when we enter the lobby, actually it's 4th floor, already we can found Bali signature's on it, and even the receptionist wear Balis's dress. Make us smile when they greeting us.

In 4th floor is mostly Nakula & Sadewa room and 1 small Kintamani pool (actually we think it's to small to use) but the design give us feeling we indeed in most hotel we can find in Bali

ROOM :
Actually we try to book Nakula & Sadewa room on 4th floor, which is in lobby area. Due we travel with older people we read some review that stairs to go down below is to steep to use. Probably a way to efficient use of space but we thinks the owner should renovate the stairs design in the future. But all room is fully booked ad we got deluxe river view (with balcony) on 2nd floor. That's means 2 level below the lobby area. So our 78 old father did test the stairs and his healty heart too and yes he must be carefully if not want to slip off. Beware also if bring little children suppose their small feet may not reach each ladder in proper position. Rooms is good,nice and clean and from balcony we can see pool and splashing sound of water from the
small river. Very unique scenery. But for deluxe room we think the bed size is small. Room facility include independent AC, LCD TV Cable with good cable reception and also tea/cofee complimentary water boiler. Bathroom with Hot/Cold shower provided hard water pressure, toilet and wash basin. We think Superior and Deluxe room size is not too diferent, only differ in balcony for deluxe room

STAFF :
Staff is very helpful. The receptionist help us check in and looks for alternative room for twin bed (as our first preferable), regretly it's fully booked and we must accomodate with kingsize.
Then concierge help us bring our luggange down to 2nd floor. Thanks him we can not imagine if must bring heavy things across the stairs. The same is when we check out from hotel.
Also they quickly set up the extra bed on the floor and give extra clean bedsheet and towels.

Facilty:
We have browsing several hotels before we decided to stay at Ubud. We think this is the most affordable budget hotel, judging it's price we can get the pool for our childrens spend the day. Offcourse we can get more cheaper hotel in Malang but less facility in swimming pool. Swimming pool is quite big in 1st floor (most lower), again from 2nd floor to 1st floor
we must carefully go down on steep ladder. But the swimming pool is very great in the middle of small garden. 1 big deep pool, 1 small jacuzzi alike pool and 1 small children pool (around 50 cm deep) Very safe for children to play but watchout because they may move to deep pool easily. And as like other hotel's swimming pool they provide extra towels to use. A small platform in the garden with chair and table available while we can order food and drink to serve.

The Restaurant :
Breakfast taste is average with ordinary Indonesian choice of food, like soup and fried/rice noodle.

LOCATION :
Location is not to good, not in the center of Malang city but it is in residence area near some big universities/campus in Malang, like ITN and UNIBRAW. A rather difficult to find it's street name because the area have several other similar names like Bendungan Sigura-Gura and also its location is in small street rather in the side of big street. But a direction signboard can easily help to find this hotel. Here is the map location to help find it easily : S7 57.576 E112 36.319. If we pass the main Bendungan Sigura-Gura street there is plenty of small restaurant ('depot') with many food menu to choose. Also about 2 KM on jalan Veteran, there is mall Malang Town Square (MATOS) and go to 4th floor where we can find food market (Pujasera) with plenty food menu selection.

CONCLUSION:
This is good budget hotel with good facility, that's include room amenities and swimming pool. Very recommended for traveller with family especially with children for short stay or transit time in Malang city,which is they can spend the day play around the pool. Also to enjoy unique Bali atmosphere but infact you are in Malang is a plus. But if swimming pool is not a big deal for you then we think another budget hotel with cheaper price is avalaible in Malang. Pls consider if bring (too) older people when stay,they may not comfortable to walk climb up/down and we suggest (prefer) at least to stay at lobby (4th) level or in 3rd floor (please contact Hotel for more detail).

Room Tip: Prefer for 4th or 3rd floor if bring older people to avoid go up and down on steep stairs. Deluxe ro...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ubud Hotel & Villas

Address: Jl. Bendungan Sigura-gura Barat 6, Malang, Indonesia
Location: Indonesia > Java > East Java > Malang
Hotel Style:
Ranked #12 of 75 B&Bs / Inns in Malang
Price Range (Based on Average Rates): $
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