We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything but the food” 4 of 5 stars
Review of Hotel Novotel Bogor Golf Resort and Convention Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel Novotel Bogor Golf Resort and Convention Center to your Saves list
Hotel Novotel Bogor Golf Resort and Convention Center
4.0 of 5 Hotel   |   Golf Estat Bogor Raya | West Java, Bogor 16710, Indonesia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Save on your holiday!
Ranked #3 of 46 Hotels in Bogor
Jakarta, Indonesia
2 reviews
3 helpful votes 3 helpful votes
“Everything but the food”
4 of 5 stars Reviewed June 10, 2013

Novotel Bogor has been my all time favorite hotel, I went there several times, even for my Honeymoon... Love the room, especially the deluxe with the wide room and terrace with open air bath tub. Although it's a bit expensive for my standard, but it is surely worth staying. I love the room ambience, the hotel design, the pool and facilities, everything is complete. But during my last stay, there are 2 things that bothers me.
1. I book via internet, where Accor offers Half Board Package which include Dinner. I was delighted because from my experiences, Accor hotels meals always have excellent taste. Turned out the dinner was not tasty at all. All the food that me and my wife tried was plain, nothing special. It was a great disappointment, since we know that we can find better food outside the hotel. Please do something about this... By the way, it was at Verandah restaurant.
2. I was surprise to know that there is a surcharge of 50 thousand rupiah for in-room massage... That's a turn off, knowing that it is only a few feet away from the Spa to my room... I think the hotel should reconsider that surcharge...

OK... that's it for now...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, June 13, 2013
Dear kura2giok,

Thank you for taking the time to share your experience during your stay in our resort.

It is a pleasure to know that you had a pleasant stay with us.

Your comment on our food quality has been well noted ang it is feedback such as your that enables us to improve our service and quality.

Your comment on the surcharge of 50 thousand rupiah for in-room has been well noted. For your information, the surcharge has been applied since 3 (three) years ago. Nevertheless, we will take your comment under our consideration in order to meet our guest needs.

Thank you once again and we hope to see you soon in our resort.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

610 reviews from our community

Traveler rating
    152
    311
    109
    28
    10
See reviews for
292
104
23
120
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
serpong
1 review
4 of 5 stars Reviewed June 10, 2013

hotel atmosphere was very good, hospitality from the staff amazing, although I was quite surprise when we went there the welcome drink was not served after 06.00 pm.
After some arguments the waiter call frontdesk and finally give us the welcome drink...

2 minus points for these hotel are the pool are too small. and others are the cleanliness of doors inside hotel room need to be taken care.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, June 13, 2013
Dear dannysms,

Thank you for choosing Novotel Bogor as your accommodation choice during your recent visit to Bogor and for sharing your comment on TripAdvisor.

Your comment on the welcome drink and the cleanliness of doors has been well noted. Please rest assured that additional training has been delivered to prevent such problem in the future.

Thank you.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2013

Stayed one night for the weekend. It's located 4-5 km from Bogor city center / Bogor Botanical Garden and approx 70 km from Jakarta. It's actually in the complex of exclusive Residential area and Golf Estate. Very relaxing and quite surrounding.
The rooms are a bit old (can tell from the furniture) but still well maintained and showed Novotel standard.
The front reception staff were friendly and helpful.
However some of room service staff looks so young and lack of experience (intern staff maybe?)
The breakfast was excellent, a lot of choices from western to local food.
The Hotel has beautifully landscaped garden, a lot of big trees. The swimming pool a bit small but nice, under the trees.
The hotel also provided kids activities (e.g pony ride, etc). It will be fun for family with kids.
Overall, it was a pleasant stay and will consider to come back someday for another weekend getaway.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, June 13, 2013
Dear Roy H,

Thank you for sharing your pleasant stay with us in TripAdvisor.

It is always a delight to know that our guest had enjoyed their stay in our resort.

Thank you once again and we look forward to welcoming you again in the nearest future.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 3, 2013

this hotel properly to family time and for bussines with company to make meeting.

really great time for family in this hotel. the room is nice and the situation is more quitely, nice hotel to have a great sleep

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, June 13, 2013
Dear TripAdvisor Member,

Thank you for sharing your pleasant stay with us in TripAdvisor.

It is always a delight to know that you had a pleasant stay with us.

Thank you once again and we look forward to welcoming you again in the nearest future.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 stars Reviewed May 29, 2013

I took a Birdbird Taxi frm Jakarta Airport and spent a very pleasant week end here, with a number of activities apart from golf. Great peaceful surroundings. Shower / toilet could do with upgrade for this hotel, but otherwise very nice large room. A trip to Bogor central is worthwhile - a 15 minute drive.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 30, 2013
Dear Curious_Traveller14,

Thank you for choosing Novotel Bogor as your accommodation choice during your recent visit to Bogor.

It is always a delight to know that you had enjoyed your stay with us.

Your comment on shower / toilet has been well noted, and we will take it under consideration on our future room renovation.

Once again, thank you for sharing with us, and we look forward to welcoming you again in Novotel Bogor.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 27, 2013

Stayed for 3 nights. Rooms are a little outdated but size and comfort was good for the price. Typically high prices for food and drinks for a resort is the only drawback considering you are staying in Indonesia but I guess that you don't have many other options nearby within walking distance. Staff were very friendly and went out of their way to help. Keep up the good work to all the staff for making the customer feel welcome.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 30, 2013
Dear Kuzi73,

Thank you for taking the time to share your experience during your stay in our resort.

Your comment on the food & beverage prices has been well noted. We will review this again with our team.

I will pass your comment to our team and I am sure that this will encourage them to give the superior service to our guests.

Thank you once again for your constructive comments.
Hope to see you again soon.

Best regards,

Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

Have been frequently stay at this hotel and it has always been a great experience. A great place to do overday intensive meetings to keep me focus yet still be able to enjoy the pureness of the air in the morning and do some outdoor sport in the evening. I would rate this hotel's food as average though; appreciate the idea of different countries dinner menu every night, but not so much impressed with the taste.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 21, 2013
Dear Ramotmotski,

Thank you for sharing your pleasant stay with us in TripAdvisor.

It is always a delight to know that our guest had enjoyed their stay in our resort.

Thank you once again and we look forward to welcoming you again in the nearest future.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Novotel Bogor Golf Resort and Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Novotel Bogor Golf Resort and Convention Center

Address: Golf Estat Bogor Raya | West Java, Bogor 16710, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bogor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bogor
#4 Best Value Hotel in Bogor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Bogor Golf Resort and Convention Center 4*
Number of rooms: 179
Official Description (provided by the hotel):
The Novotel Bogor is a beautiful 4 star hotel located just 50 minutes drive from central Jakarta. The perfect choice for business trips and holidays, the hotel is set among 5 hectars of tropical gardens and features an 18 hole golf course next to the resort. The hotel offers 179 rooms and suites, 16 conference and banqueting rooms including 2 ballrooms and wedding facilities.More services: WiFi highspeed internet access (free in all public areas and deluxe rooms/suites, one hour free in other room types), Verandah buffet and a la carte restaurant, Capriccio Italian restaurant, Bale Begong lounge with Shihas, Mahoni Cocktail Bar with happy hour, Spa, outdoor swimming pool, gym, Kids Club with children playground, free shuttle to Botani Square Mall twice daily and large free parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Orbitz, Despegar.com, Hotels.com, ACCOR, TripOnline SA, Odigeo and Tingo so you can book your Hotel Novotel Bogor Golf Resort and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Novotel Bogor Golf Bogor
Novotel Bogor
Bogor Novotel

Owners: What's your side of the story?

If you own or manage Hotel Novotel Bogor Golf Resort and Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.