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“Great Relaxing Weekend” 4 of 5 stars
Review of Hotel Novotel Bogor Golf Resort and Convention Center

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Hotel Novotel Bogor Golf Resort and Convention Center
4.0 of 5 Hotel   |   Golf Estat Bogor Raya | West Java, Bogor 16710, Indonesia   |  
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Hotel amenities
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Special Ramadhan Offer!
Ranked #2 of 40 hotels in Bogor
Brisbane, Australia
1 review
“Great Relaxing Weekend”
4 of 5 stars Reviewed May 29, 2013

I took a Birdbird Taxi frm Jakarta Airport and spent a very pleasant week end here, with a number of activities apart from golf. Great peaceful surroundings. Shower / toilet could do with upgrade for this hotel, but otherwise very nice large room. A trip to Bogor central is worthwhile - a 15 minute drive.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 30, 2013
Dear Curious_Traveller14,

Thank you for choosing Novotel Bogor as your accommodation choice during your recent visit to Bogor.

It is always a delight to know that you had enjoyed your stay with us.

Your comment on shower / toilet has been well noted, and we will take it under consideration on our future room renovation.

Once again, thank you for sharing with us, and we look forward to welcoming you again in Novotel Bogor.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 27, 2013

Stayed for 3 nights. Rooms are a little outdated but size and comfort was good for the price. Typically high prices for food and drinks for a resort is the only drawback considering you are staying in Indonesia but I guess that you don't have many other options nearby within walking distance. Staff were very friendly and went out of their way to help. Keep up the good work to all the staff for making the customer feel welcome.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 30, 2013
Dear Kuzi73,

Thank you for taking the time to share your experience during your stay in our resort.

Your comment on the food & beverage prices has been well noted. We will review this again with our team.

I will pass your comment to our team and I am sure that this will encourage them to give the superior service to our guests.

Thank you once again for your constructive comments.
Hope to see you again soon.

Best regards,

Daniele RUIU
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

Have been frequently stay at this hotel and it has always been a great experience. A great place to do overday intensive meetings to keep me focus yet still be able to enjoy the pureness of the air in the morning and do some outdoor sport in the evening. I would rate this hotel's food as average though; appreciate the idea of different countries dinner menu every night, but not so much impressed with the taste.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 21, 2013
Dear Ramotmotski,

Thank you for sharing your pleasant stay with us in TripAdvisor.

It is always a delight to know that our guest had enjoyed their stay in our resort.

Thank you once again and we look forward to welcoming you again in the nearest future.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 16, 2013

Arrived from Jkt to the hotel earlier just after noon but was told rooms are not ready till 2 pm.. Many guests were waiting at the lobby as well..
Welcome drinks at the lounge and took a walk , was disappointed with the pool area as it was rather small for a Hugh hotel like this.is not very clean either..
Room were ready by 2 pm, it was slightly dim even with all the lights on. We have a deluxe room , bathroom were rather small but it has a with outdoor bath tub.. It was something special

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 21, 2013
Dear Jooei,

Thank you for sharing your comment during your stay in our resort. I am sorry that your experience did not meet your expectations.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,
Daniele RUIU
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 13, 2013

What is the point to book a room (room No 214) with a balcony/terrace but instead of having great nice view you are facing an old roof of other building? You paid more with no point at all. The hotel itself is build in a beautiful green areas, use a lot of natural bricks and timbers which I adore. The hotel's bathroom amenities were excellent. The coffee/tea and condiments were all missing or not being replaced after used by the previous room's guests, which is below 5 stars standard.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 21, 2013
Dear TripAdvisor Member,

Thank you for taking the time to share your experience during your stay in our resort.

It is always a pleasure to know that you had enjoyed our gardens, hotel surrounding & room amenities.

Your comment on our coffee & tea condiment has been well noted and we will share this with our teams to prevent such problem in the future.

Once again, thank you for your comment. Hope to welcoming you again soon.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 9, 2013

My company has used Novotel Bogor for over 10 years, hosting events, meetings, breakaways, etc. The location, just outside Jakarta and in the beautiful woods surrounding Bogor, is spectacular. The architecture is also very special, giving a Balinese feel.

My complaint is the Restaurant - the food is far below a standard acceptable to a hotel of this class. I was with 15 indonesian colleagues and after dinner the joke was that we should have gone into Bogor city and eaten "street food" - as it was so poor.

The buffet was cold, the chicken tasted old, the bread was not fresh, the plates didn't seem well cleaned (there were strange oil smudges on some of them). Worst, the kebabs that were just prepared as you wait, were not well cooked on the inside.

The day after myself and 2 Indonesians had stomach problems and diarrhea. Certainly the hotel needs to upgrade it's standards in this area, and maybe audit the kitchens for poor hygiene standards.

Very disappointed at the low restaurant standards compared with all my previous experiences using this hotel from 2001 till today.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 8, 2013

I join the course here for about 5 days and really enjoy it very much..
The wooden class room with wide window surrounded by green trees! And once a while wake up by dropping manggoes from nearby tree! So that we always alert to pay attention to the instructor..
the atmosphere made us feel like we're a big family there.. Cozy.. excellence various food.. And after class we could just choose between doing the task first or fitness..
I tend to do my excercise early in the morning, started with tredmill and followed by Ping Pong! So happy and healthy.. Then continue with big breakfast and after that taking a bath.. Really feeling so fresh with a course!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Novotel_Bogor, General Manager at Hotel Novotel Bogor Golf Resort and Convention Center, responded to this review, May 21, 2013
Dear Rheena,

Thank you for sharing your pleasant stay with us in TripAdvisor.

It is always a delight to know that our guest had enjoyed their stay in our resort especially on our sport & leisure facilities such as fitness center and table tennis also our food selection.

Thank you once again and we look forward to welcoming you again in the nearest future.

Best regards,
Daniele RUIU
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Novotel Bogor Golf Resort and Convention Center

Address: Golf Estat Bogor Raya | West Java, Bogor 16710, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bogor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bogor
#4 Best Value Hotel in Bogor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Bogor Golf Resort and Convention Center 4*
Official Description (provided by the hotel):
The Novotel Bogor is a beautiful 4 star hotel located just 50 minutes drive from central Jakarta. The perfect choice for business trips and holidays, the hotel is set among 5 hectars of tropical gardens and features an 18 hole golf course next to the resort. The hotel offers 179 rooms and suites, 16 conference and banqueting rooms including 2 ballrooms and wedding facilities.More services: WiFi highspeed internet access (free in all public areas and deluxe rooms/suites, one hour free in other room types), Verandah buffet and a la carte restaurant, Capriccio Italian restaurant, Bale Begong lounge with Shihas, Mahoni Cocktail Bar with happy hour, Spa, outdoor swimming pool, gym, Kids Club with children playground, free shuttle to Botani Square Mall twice daily and large free parking. ... more   less 
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Also Known As:
Hotel Novotel Bogor Golf Bogor
Novotel Bogor
Bogor Novotel

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