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“Excellent service” 4 of 5 stars
Review of Padma Hotel Bandung

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Padma Hotel Bandung
5.0 of 5 Hotel   |   Jalan Ranca Bentang 56 - 58 | Ciumbuleuit, Bandung 40142, Indonesia   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 159 Hotels in Bandung
Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent service”
4 of 5 stars Reviewed June 20, 2013 via mobile

Staying this hotel make me feel comfort like at home with the excellent service from the staffs, best location and breakfast menu.
the hotel located in good location withnice view. Really like to stay in this hotel.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, July 17, 2013
Dear Alena W

Greetings from Padma Hotel Bandung!

Thank you for your compliments on our breakfast, hotel’s view and service. I’m glad that the Padma Bandung has lived up your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible.

On behalf of all staff here, I am looking forward to the next opportunity to welcoming you back to our hotel in the near future

Kindly Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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734 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2013

This hotel may be at the outskirts of Bandung but it is worth the distance and the money!
From the moment we arrived, a pleasant Deasy greeted us and helped us check-in with no fuss. The hotel staff led by manager Ludy was always around to cater to our needs for water, food and even the transport arrangements.
They were able to arrange a reliable & honest driver for a 12-hours rental. Dedi brought us around the places we wanted to visit, with no fuss.
Padma Hotel Bandung was able to provide us with umbrellas as well as complimentary mineral water to bring along for our trips around Bandung. Even tea breaks were served at the hotel!
We had a great time at Padma Hotel Bandung, managing to remember some of their names to thank: Ludy, Deasy, Basuki, Sona, many others. Well done, Guys & Gals!!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, June 20, 2013
Dear Hotathong,

Greetings from Padma Hotel Bandung!

Thank you for taking the time to review your recent sty with us.

I'm pleased to note that you're satisfied with our Hotel facilities and its service in general.
I’m glad that the Padma Bandung has lived up your expectations. Our guests’ satisfaction is our top priority, and we always strive to fulfill their requests whenever possible.

I have shared your kind comments to our staffs who were equally delighted to hear them

On behalf of all staff here, I look forward to welcoming you back and to enjoy another wonderful experience with us

Kindly Regards,
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Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

Me and my children really enjoyed stay at this hotel. Even only 1 night, but my son said he want to come back to this hotel again.He really love the pool.

Afternoon tea don't have many variety, but breakfast is really good and many variety.

Location is not really far from Dago, in the night time we are planning to go to The Stone Cafe at Dago Resort.The staff explain the way to go there.

All the Staffs are really helpful and really welcome.

They upgrade my room from Deluxe to be Premiere Room with Free of Charge.And the room looks really great.Thank you for Padma Hotel. i will back to stay again if i back to Bandung.

Room Tip: hill view is really nice.we can see forest with all green.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, June 20, 2013
Dear Merry D,

Greetings from Padma Hotel Bandung!

It’s such a pleasure to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality.

On behalf of all staff here, I look forward to welcoming you back and to enjoy another wonderful experience with us

With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 16, 2013 via mobile

We had an awesome stay in this great hotel nestled among the greens.
Definitely a great place for family with children.

Mr Ludy, the General Manager and his team were so helpful and friendly. We were impressed with their highly personalised service.

Mr Ludy planned our trip and even bargained for the appropriate rates for us from our driver. He even arranged for kids' programme specially for our kids when we told him we needed time-off. We sincerely appreciate his gesture of goodwill.

The staff made my children felt so at ease and were well entertained with 'magic show'. Mr Ludy and team even aranged for tea snacks to be delivered to our room on days we were away for sight-seeing.

To Mr Ludy and team, keep up the good work and be assured that we appreciated and impressed with your 'heartfelt' service.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, June 20, 2013
Dear Stcrj2013,

Greetings from Padma Hotel Bandung!

Thank you for taking the time to review your recent stay with us.

I am happy to learn that you have had an enjoyable stay and that we contributed, to making your experience at Padma Hotel Bandung a pleasant and memorable one. We are also delighted that you particularly satisfied with the services rendered from our associate Ludy.

We do hope that you will give us the opportunity to welcome you again in the near future

With best regards,
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2013

Rooms are clean and adequate. Breakfast spread is sumptous. Hotel staff is attentive and always zealously helpful. Location is not too far from town yet secluded. Nice and peaceful surroundings for restful stay. Free activities such as flying fox (only sundays) are a plus. Pools can get too crowded on weekends.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, June 20, 2013
Dear Dawn T,

Greetings from Padma Hotel Bandung..!

I am pleased to learn that you have had an enjoyable stay and that we contributed, to making your experience at Padma Hotel Bandung a pleasant and memorable one.

We certainly look forward to welcoming you and your family back to Padma Bandung in the future

With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 14, 2013

We stayed at the Padma for two nights and were looked after superbly by the friendly and efficient staff. It felt like we were staying in the middle of the rain forest, surrounded as we were by sweeping hillside and fast- flowing water below. The restaurant sits atop the hotel jutting out into the forest like a challenge to the surroundings.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 14, 2013

On 21-22th January 2013 I've had a corporate meeting on Padma Hotel Bandung. First thing that pop in my head when i see this hotel is Amazing, I love the view, i love the pool and i love the atmosphere it's so calm and humid. Although the location is not in the center and it's quite far to go to mini market or a restaurant but that's no problem, they had a nice restaurant. The room is so cozy and they've got me with bathtub. It fits for a couple on Honeymoon or a family weekend getaway. Or even for a business trip.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nandang_Suryana, General Manager at Padma Hotel Bandung, responded to this review, June 20, 2013
Dear Puspa P,

Greetings from Padma Hotel Bandung!

I am happy to hear that you had a most memorable experience while attending a meeting at our hotel and that our team looked after you very well.

We all at Padma Hotel Bandung look forward to welcoming you back to enjoy another wonderful experience with us

Kindly Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Padma Hotel Bandung

Address: Jalan Ranca Bentang 56 - 58 | Ciumbuleuit, Bandung 40142, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 159 Hotels in Bandung
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Padma Hotel Bandung 5*
Number of rooms: 124
Official Description (provided by the hotel):
Inspired by the beauty of Parahyangan, Padma Hotel Bandung boasts a spectacular mountain view, elegant guestrooms and exceptional hospitality personified by its 24-hour butler service. Located at the hillside yet only minutes away from Bandung’s city centre, it is the perfect place for great getaways and fruitful meetings. Come to Padma Hotel Bandung and rejuvenate yourself in the finest surroundings ... more   less 
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