We stayed in this hotel from March 16th to 20th, 2012 after reading excellent reviews from TripAdvisor. The Padma Hotel in Ciumbuleuit Bandung is built on the crest of a valley providing spectacular views of the hill slopes and the Parahyangan Mountains beyond. Bandung has an altitude of about 768 meters, is popular with the folks from Jakarta who drive up for the weekends to enjoy the luscious green scenery and cool, fresh mountain air. The hotel re-branded its name from Malya Hotel in Bandung to Padma Hotel Bandung after renovation works about three years ago and is managed by Padma Hotel and Resorts. It is situated a few minutes away from the city center.
Our hotel check-in was swift and efficient. We were presented with a warm, aromatic herbal drink, handed our room keys and taken straight to our room.
The deluxe room we had is not large, but is comfortable. There's a Hitachi flat screen wall mounted TV with 57 different channels for selection. The room has a safe deposit box, and room lights that can be dimmed. There’s complimentary Internet access using a LAN wire in the rooms and complimentary WiFi in the public areas. There are tea-making facilities in the room, a fridge that had nothing inside. But we didn't mind this, as we don't normally drink anything from the hotel fridge. Having a fridge, however, is useful so as to store your own drinks and for keeping cool certain items we had like the strawberries we bought. Complimentary bottled drinking water is provided. Rooms are cleaned once every morning.
The hotel restaurant serves both Asian and Western cuisine. Breakfast is fabulous with a very wide array of food including local Indonesian food like kelpon, dadar gulung, putu mayang, surabi, bubur kacang hijau, in addition to the usual Western fare of beef bacon, sausages, eggs done in several ways, a selection of juices, breads, cereals and fruits, cold cuts and cheeses, etc. including a selection of ice creams! In the afternoons there's complimentary tea and snacks for guests.
A unique 24-hour butler service sees to all your requests, and there are banquet and meeting facilities. Their Champaka Wedding Chapel is the only floating wedding chapel in Bandung, and was utilized over the Saturday and Sunday we were there. There is a fitness center on the 2nd floor Lobby area. Yoga classes, aerobic classes and a personal trainer program are available. They also provide foot reflexology and a spa. Outdoor facilities within the hotel area include Flying Fox, High Rope walking, team building, Wall climbing, and Jungle trekking. There's a swimming pool with an infinity edge, and a smaller warm water jacuzzi pool at the side.
The quality that strikes one upon checking into this hotel is the friendliness and warmness that is so palpable with the staff and employees and of course the spectacular views! From the management downwards every one has a greeting for you, smiles constantly and is remarkably polite.
We met the Duty Manager Mr Rangga, several times a day during our stay as we seem to be constantly bumping into him, and was overwhelmed by his hospitality and concern for our comfort and well fare. When we had a minor complaint about our room after the first night, he insisted on upgrading our deluxe room to a room with a balcony despite the fact that the hotel was brimming full with wedding guests. Outstanding service was provided by Eldin at the restaurant who never fails to hover around to attend to all our needs, to even bringing our orders from the buffet breakfast to our table, and ensuring a constant pour of fresh hot coffee.
We were overwhelmed by Aji, who recommended and arranged transportation for us to town to the factory outlets, and to special dinner locations like Kampong Daun and The Valley. One day when it was his day off, Aji also drove us in his own car to Kawah Putih, stopping for lunch on the way back at a renowned Sudanese restaurant for very nice food. This took about six hours of his time, and he was scheduled to work the late night shift later that day! We have not experienced hotel hospitality carried out to this extent before!
The dedication of the staff and their commitment to making guests feel like they are at home with friends made the biggest impact on us. Would we return? Certainly yes! But this time not over a week end!
Weekends in Bandung are overriding with people and the traffic is horrendous! It takes a longer time to reach your destination if you need to pass through the city center where all the Factory outlets are situated.
Do find out first if there are functions on if you contemplate going over a weekend, as there may be weddings and meeting functions and the noise level, the rise in numbers of guests, can be bothersome. It so happened that the weekend we went there were several functions on.
The quiet season is within the first few months of the year till March.
I managed to obtain sporadic WiFi signals in our upgraded room as this was close to the restaurant.
The hotel-arranged transportation can be more expensive than local taxis. Amongst the local taxis, choose only the Blue Bird or GR Company cabs as these uses the taximeters to charge.
- Official Description (provided by the hotel):
- Inspired by the beauty of Parahyangan, Padma Hotel Bandung boasts a spectacular mountain view, elegant guestrooms and exceptional hospitality personified by its 24-hour butler service. Located at the hillside yet only minutes away from Bandung’s city centre, it is the perfect place for great getaways and fruitful meetings. Come to Padma Hotel Bandung and rejuvenate yourself in the finest surroundings ... more less
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