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“price to location = perfect!” 4 of 5 stars
Review of Hotel Serela Merdeka

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Hotel Serela Merdeka
3.5 of 5 Hotel   |   Jl. Purnawarman No. 23, Bandung 40117, Indonesia   |  
Hotel amenities
Ranked #10 of 174 Hotels in Bandung
Jakarta
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“price to location = perfect!”
4 of 5 stars Reviewed June 27, 2014

having one day trip for a high school reunion, the hotel is offering the best spot.

located in the heart of Bandung busiest spot, made our staying enjoyable. we can reach dago street which offers thousand FOs.Bandung Indah Plaza is a walking distance. Riau street is just in another intersection. Sunday morning we found a lot of activities done by teenagers and elder peoples.

perfect place

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, Manajer Umum at Hotel Serela Merdeka, responded to this review, June 30, 2014
Dear Ms Chornea,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for taking the time to comment on TripAdvisor, and staying at Serela Merdeka Hotel on June, 2014. We are happy to serve you and pleasure to know that you have enjoyed your stay with us. Your comments are very valuables for the development of our hotel.

We will keep up our quality, and hope that we can serve you any better in your next visit to our hotel. Please let us know if you have other suggestions or comments. If you don't mind, you can call me at any time on my phone number +6281272299881 for the direct reservation.

Best Regards,

Ichsan Harison
General Manager of Serela Merdeka Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

81 reviews from our community

Traveler rating
    42
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Mainz, Germany
1 review
5 of 5 stars Reviewed May 30, 2014

Very Good Hotel. Very Clean. Good Rooms. The Employees are very friendly and professional like in a 5 Star Hotel. Try the Nasi Goreng in the Hotel Retaurant it is one of the best I ate in Indonesia. I recommend this Hotel to everybody who want to visit Bandung.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, Manajer Umum at Hotel Serela Merdeka, responded to this review, June 3, 2014
Google Translation
Dear Mr. Santo Humaedi

Salam Hangat dari Serela Merdeka Hotel Bandung,

Terima kasih atas kedatangan anda check in di hotel kami pada bulan Mei 2014. Dan terima kasih pula atas comment yang di berikan, kami tentunya akan memperbaiki dan mempertahankan service di hotel ini dari segala aspec, dan kami jamin untuk kedatangan anda berikut nya akan lebih baik lagi dan memberikan sajian-sajian berbagai macam menu indonesia yang pasti anda suka.

Suatu kehormatan dan kebanggaan bagi kami apabila anda bisa langsung menghubungi saya di HP pribadi untuk keperluan reservasi kamar di kemudian hari.

Sekali lagi mohon maaf atas kekurangan service yang kami berikan dan sekali lagi saya atas nama pribadi berterima kasih atas kedatangan anda dan kami tentu nya akan menunggu kedatangan anda berikut nya di Serela Merdeka Hotel.

Best Regards,
Ichsan Harison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 19, 2014

when i stay there i feel like home, cause serela merdeka has friendly environment so i feel comfortable stay there for along time, serela merdeka provides a lot of menu for breakfast for weekend.. besides western menu, on weekend you can find traditional menu of indonesian food, it makes serela merdeka different from another hotels in Bandung. Barbeque party on saturday night is so amazing.. Thank you Mr. Ichsan and team..

Room Tip: choose room at 5th or 6th floor, so you can get the pasupati flyover's view. it's so amazing...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Hotel Serela Merdeka, responded to this review, May 25, 2014
Google Translation
Dear Ms. Shelly Marthy,

Salam Hangat dari Serela Merdeka Hotel Bandung,

Terima kasih atas kedatangan anda check in di hotel kami dan terima kasih pula atas waktu dan comment yang di berikan, kami tentunya akan memperbaiki dan mempertahankan service di hotel ini dari segala aspec, dan kami jamin untuk kedatangan berikut nya akan lebih baik lagi.

Suatu kehormatan dan kebanggaan bagi kami apabila anda bisa langsung menghubungi saya di HP pribadi untuk keperluan reservasi kamar di kemudian hari.

Sekali lagi mohon maaf apabila ada service yang masih kurang yang kami berikan dan saya atas nama pribadi berterima kasih untuk kedatangan nya dan kami tentu nya akan menunggu kedatangan berikut nya di Serela Merdeka Hotel.

Best Regards,

Ichsan Harison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 7, 2014

i love this hotel and the atmosphere. Strategically located, affordable cost. Amazing services from all staff. They call me by name, really feels like home.The internet access really helpful in doing my tasks while staying. Keep up your good work. Thank you Mr. Ichsan and team.

Room Tip: take room on fifth or sixth floor to get a good view (pasupati flyover) and reduce polution from the...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Hotel Serela Merdeka, responded to this review, May 8, 2014
Dear Ms. Dilly,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for taking the time to comment on TripAdvisor, and staying at Serela Merdeka Hotel on May, 2014. We are happy to serve you and pleasure to know that you have enjoyed your stay with us. Your comments are very valuables for the development of our hotel.

We will keep up our quality, and hope that we can serve you any better in your next visit to our hotel. Please let us know if you have other suggestions or comments. If you don't mind, you can call me at any time on my phone number +6281272299881 for the direct reservation.

Best Regards,

Ichsan Harison
General Manager of Serela Merdeka Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014 via mobile

Room, facilities, free wifi, free internet access from your laptop with cable, and those are AWESOME! You have to try to get a deal with this hotel, by yourself as a personal business or by your company, and don't forget to try the free internet access by your personal laptop, because it's so fast ^^

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Hotel Serela Merdeka, responded to this review, May 8, 2014
Dear Mr. Ahmad Jodhi,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for taking the time to comment on TripAdvisor and staying at Serela Merdeka Hotel on May, 2014. I am happy to see you and pleasure to know that you have enjoyed your stay with us. Your comments are very valuables for the development of our hotel.

We will continue to improve our best quality of service. I hope to see you again and promise to serve you better. If you don't mind, you can call me at any time on my phone number +6281272299881 for the direct reservation.

Best Regards,

Ichsan Harison
General Manager of Serela Merdeka Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

First time I come to bandung,and woow I must stay at serela merdeka hotel..good people,good location,good breakfast,and finally I love this hotel cause since I stay here,the feeling like stay my home..so save :)

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Hotel Serela Merdeka, responded to this review, April 22, 2014
Dear Ms. Ratna Dewi Lubis

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel on April, 2014. I am happy to see you and enjoyed stay with us, your comments are very valuables for the development our hotel.

We will continue to improve our best quality of service, I hope to see you again and serve you more better. If you don't mind, can call me any time in my phone number +6281272299881 for the reservation direct.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

Traveled with my 2 best friends to Bandung last week. One week before arrival I rang up Mr Ichsan for the room and transport arrangement. He has been so helpful with all my requests! He made our Bandung trip so easy! The hotel receptionists are efficient and room itself is very clean and has everything that could meet your basic needs. The bed is very comfortable and wash room is very clean. Free wifi access all the time. The staffs will make sure you are satisfy with the room. Easy access to cafés, restaurants, BEC (Bandung Electronic Center). Perfect location.

One of the reason of this trip is to celebrate 1 of the girl friends' birthday and we were successfully surprise her with the big help from Mr Ichsan/Mr Deni and the whole team! Their service is really undeniable incredibly good! The surprise room service was a big highlight of our trip! All the staffs are really so helpful & friendly! This hotel is really highly recommended in Bandung. It will be my choice if I ever visit Bandung again!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichsan H, General Manager at Hotel Serela Merdeka, responded to this review, April 13, 2014
Dear Ms. Yintse Su,

Warmest Greetings from Serela Merdeka Hotel Bandung,

Thank you very much for your comments on tripadvisor, and thank you very much for staying at Serela Merdeka Hotel on April 3-5, 2014, I am happy to see you and enjoyed stay with us, your comments are very valuables for the development our hotel, we will continue to improve our best quality of service, I hope to see you again in our hotel and you can call me any time in my phone number +6281272299881 for the reservation direct.

Best Regards,
Ichsan Harison
General Manager of Serela Merdeka Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Serela Merdeka

Address: Jl. Purnawarman No. 23, Bandung 40117, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 174 Hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Serela Merdeka 3.5*
Number of rooms: 80
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