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“Terrible... Super xxxxxsmall room!!!” 1 of 5 stars
Review of Zodiak @ Paskal

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Zodiak @ Paskal
3.5 of 5 Small Hotel   |   Jalan Pasir Kaliki No.50, Bandung 40171, Indonesia   |  
Hotel amenities
Ranked #31 of 240 Bandung B&B and Inns
Jakarta, Indonesia
1 review
3 helpful votes 3 helpful votes
“Terrible... Super xxxxxsmall room!!!”
1 of 5 stars Reviewed October 28, 2012

I called 2 days before hand to request for early check-in and there's no problem. When I arrived I was told that I can't have an early check in because my room is not ready!! What's the point of me calling before hand to confirm if you can't even meet my requirement when the reception say it's ok for early check in??? Room & bathroom is extremely small, floor & water is extremely dirty too!! Bathroom light sensor is so super irritating, light went off every few mins while having shower and you have to either move about or draw the shower curtain to get the light back on again & again!!! Corridor along the rooms are noisy at night when you are trying to sleep. Oh... "Safe" deposit box in room is not SAFE at all cos it's removable.. Breakfast is so miserable, food is cold & coffee taste like water. Those colourful chairs in breakfast room looks lovely but it's so not safe & it's so uncomfortable. I am so not staying in this hotel again for my next visit...

Room Tip: There's no such thing as a good room in this hotel.
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zodiak P, Manager at Zodiak @ Paskal, responded to this review, October 30, 2012
Dear Mrs. Angeline,

Warmest Greeting from Zodiak @Paskal Bandung.

First and Foremost, let me express my gratitude for having you stay with us at Zodiak @Paskal and also Thank you for taking time to share your feedback during your stay.

By this time as well, on behalf of all staff Zodiak@Paskal accept my apologize to hear your unpleasant experienced while staying with us. Regarding to poor services by the front liner and the cleanliness of the room. I will make sure it should be happened again in the future.

For your information first, we are in progress to change the light sensor in the bathroom with manually. We already change 1st floor now we head to 2nd,3rd and 4th floor. Second, Deposit Box in progress as well to make it permanently unmovable. Third, Breakfast Menu we still improve it. and Last but not least, regarding to the chairs in breakfast area I will inform this to our Head Office to check again of the safety of the chairs.

Above all, we taking seriously all the feedback, it is important for us to make us improve our quality and quantity of services.

Once again, thank you so much for your review and comments on our facilities and services.

Best Regards,

Andrian S.Daud
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Portuguese first
  • Any
English first
Jerez De La Frontera, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2012

I love this hotel. If you are The Backpackers, you must stay at this hotel, because this hotel is the best hotel for backpackers to stay at bandung city. Trust me !!!

This hotel is very near from station. It's easy to get food in evening lots of culinary arround the hotel. I will back again to this hotel on Dec 2012. And i will strongly recommended to all travellers

Feel the experience to stay at zodiak @paskal hotel !!!
Have a nice stay !!!

Room Tip: You can request to get the best view of room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 20, 2012

Okay.... In the first time I want to book this hotel is I want to have good experience because sometimes new hotel can give best service that beyond expectation. But in my experience I'm sorry to say it was a very terrible experience.

Okay, the front office were great in service ... But after I got into my room the things that I found in first time were quite nice. I booked the superior room but this hotel management were not considering the business travelers. How come in the room didn't provide a chair / bench to sit, in the other side this hotel were having free wi fi services... After I asked the chair, they brought it up to my room

After a short time walk in bandung, at the time I got back in my room, I can't turn on the television and can't charge my hand phone since the electricity were went down in technical reason. But also they do the good things were moving me into the suite but in a twin bed room as my request should be a queen size bed only... Since I know it's because full occupied I took this room....

The WORST part is at the time I was going into my bathroom in the next day, I lucky had done with the "toilet" activities before the water couldn't functioning.... It's really terrible......


The breakfast was VERY POOR !!! How come it's only rice with one kind of main dish without vegetables and the fruits only 1 type only....

The price wasn't match with the things that we want to expect in a real budget hotel .....

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zodiak P, Manager at Zodiak @ Paskal, responded to this review, September 22, 2012
Dear Mr. Jimmy,
Warmest Greeting From Zodiak @Paskal Bandung!

First and foremost accept my gratitude for choosing our hotel as your place to stay in Bandung.
By this time also, on behalf of all Zodiak @Paskal Staff, we are apologize for any inconvenience that cause during your stay. It should not happened.

With your comment I will make sure my self it will never happen again in the future nor to you or any guest stay at our hotel.

Once again, thank you for your comment. We valued your comment to improve our quality of service.

I do hope you will come back to our hotel, if you have plan to visit Bandung do contact me at my email address to andrian.sd@zodiak-hotel.com or +62 22 4266440

Yours Sincerely,

Andrian S.Daud
Hotel Manager
Zodiak @Paskal Bandung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012 via mobile

This is suit for backpackers..I got cheap price from their website...10Minutes Walking Distance from Train Station. They just open on Aug '12. Clean and New..High speed Wifi and free..Need improvement for breakfast..For sure i will stay at this hotel for my next visit to Bandung..

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

I stayed here for my business trip to bandung..i book through the hotel's website..the price was not that expensive compare to other budget hotel. When i arrived the staf was friendly..the room i booked was quite small..but it doesnt matter coz i stayed there just for a sleep. They have wifi with very good connection and high speed. The breakfast need more improvement..The parking lot not that big enough..but luckly i didnt bring my own car.. Overall i recommend this hotel. I think its fit for the backpackers..Near to Train Station. Alot of place to eat in the evening..Near Istana Plaza Mall

Room Tip: Its a one way street..slowdown after you make a first turn..its on the right side..if you miss the h...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zodiak @ Paskal

Address: Jalan Pasir Kaliki No.50, Bandung 40171, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #31 of 240 B&Bs / Inns in Bandung
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zodiak @ Paskal 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Are you looking for a Bandung hotel with a great price that can give you quality rooms where you can enjoy a nice R&R with no worries? Then you have come to the right place! Start by browsing the menu on the left to check out everything available in our Hotel, and after you can make reservation on the upper left part of this screen. It is easy, fast, and comfy, and we actually accept people from all zodiacs despite our name! We are looking forward to seeing you here with us!We are looking forward to seeing you here with us! ... more   less 
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