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“Very pleasant hotel in nice location (but wifi is a rip-off)” 4 of 5 stars
Review of Hyatt Regency Bandung

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Hyatt Regency Bandung
4.0 of 5 Hotel   |   Jalan Sumatera no. 51, | P.O. Box 1431, Bandung 40114, Indonesia   |  
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Ranked #17 of 150 hotels in Bandung
France
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Very pleasant hotel in nice location (but wifi is a rip-off)”
4 of 5 stars Reviewed November 23, 2012 via mobile

The hotel is very nice and well located in a pleasant part of Bandung. Lots of shops and cafes nearby. Large comfortable room witha very good choice of TV channels including movies. Very good breakfast, and the chinese restaurant. Super nice staff. The only problem if there on business is the outrageous 16 USD per day per device for internet, and rooms normally only have a cable. But apart from that all is very good

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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144 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
kuala lumpur
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 19, 2012

I must admit the location is probably the best as you can find for foods, shopping mall, fashion outlets and basically everything. However i didn't expect to be No Wifi in Room, Lobby will charge for Wifi. The shower head that unable to adjust means you have to stand close enough. Dinner Buffet (Wed) does not have excellent varieties and not to comment on the taste however is cheap. I have to wait for refill of foods and ask several times for plate but good that they will send to my table. Security is tight .. must compliment on this.

Room Tip: I don't encourage staying in Room 322 because someone could just climb over to the balcony from...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta, Jakarta Raya, Indonesia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2012

Great location, next to Bandung Indah Plaza and Circle K mini market. Just a couple of minutes by car to the factory outlet. Staff are very friendly. The Hotel is a bit old but is maintained. However, the air conditioner inside the lift needs to be repaired as it was hot inside and there were only five of us. When using the shower, it took me so long to make the water warm as the water was not functioning well. The hair dryer was also not properly and needs to be renewed. The room was great in size, clean and tidy. The parking space needs to be expand as it was very difficult to get a space especially if you go out at night. The size of the pool was superb, the kids loved it!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Queensland, Australia
Top Contributor
67 reviews 67 reviews
40 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 4, 2012

Hyatt Regency Bandung breathes local culture. Not the most up to date of the Hyatt venues I have stayed at, but quite charming all the same. The staff are eager to please and I was greeted warmly and personally on arrival. The hotel pick up from the airport really helped after a fairly torturous wait for visa processing on arrival. The only down side was that the hotel pick up I arranged after attending a wedding an hour out of town failed to materialise and I was fortunate that a waiting taxi gave up waiting for other guests.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2012 via mobile

Hyatt got its own class, cant be compared to other hotel chain. Always feel like coming home on every visit to any Hyatt hotel.

As a long staying guest, trough experience starting upon check in, can be done in minutes time without any hassle. Not like some hotel, they always try to make it long procedure as if we are going to rob their hotel.

Every hotel staff has a good manner, always smiling from the heart. Try to help customer until satisfaction reached.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 20, 2012

I spent 4 nights at the Hyatt. whilst it's one of the older hotels in Bandung, the service is excellent as well as the quality of food so it still represents value for money.

The only drawback was the bathroom fittings which were dated, so much so that the water temperature in the shower was either freezing cold or scalding hot. I complained to the Asst. front office manager who upgraded me to a suite for the balance of my stay!

Otherwise the location is good, and quite accessible.

Room Tip: be careful if you're in a city facing room on a Saturday night. on certain sunday mornings they...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2012 via mobile

We took a weekend trip from Jakarta to Bandung, and decided on the Hyatt after checking out lots of reviews.

We booked 2 interconnected rooms, and stayed 2 nights. The trip was highly enjoyable, due in most part to the correct choice of hotel.

Good points:
- hassle free booking, check in, checkout
- very nice and comfortable rooms
- great staff; accommodating, courteous and efficient. We relied heavily on room service, and they adjusted their menu (made vegetarian options for us, etc)
- everyone we encountered at the hotel spoke perfect English, which is such a refreshing change, because we often end up frustrated at miscommunication
- garden and pool area was beautiful and my little son enjoyed running around
- the hotel is connected to a mall; very convenient

The recommendation (by many friends) of staying in the city, and travelling to the tea gardens and volcano, turned out to be great. So that's our recommendation too- stay at the Hyatt.. Day 1: travel to tea garden resort and volcano, if you have energy (we didn't), go out in the evening. Day 2: check out the factory outlets. That's the recipe for a fantastic weekend :)

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Bandung

Address: Jalan Sumatera no. 51, | P.O. Box 1431, Bandung 40114, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Bandung
#12 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Bandung 4*
Official Description (provided by the hotel):
Hyatt Regency Bandung Hotel is a luxury 5 star hotel in Bandung, a highland city, the third largest city of Indonesia, and centre of the textile industry.Our hotel in Bandung is located in the heart of the city and offers a wide array of elegant Bandung hotel rooms, as well as meeting facilities, a fitness centre, dining and entertainment, making it as an ideal location for leisure, business travellers and for corporate meetings. With 252 hotel rooms and suites, Hyatt Regency Bandung hotel is just a 20 minutes drive away to the Bandung airport and 10 minutes to Bandung railway stationOur 5 star hotel in Bandung provides a variety of restaurants and lounges, including Taruma Kafe, Cha Yuen Chinese Restaurant, Swarga Loka The Garden Restaurant, Lobby Lounge and Cinnamon Pastry Boutique. ... more   less 
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Also Known As:
Hyatt Regency Bandung Hotel Bandung
Hyatt Bandung

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