We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel” 4 of 5 stars
Review of Prama Grand Preanger

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Prama Grand Preanger to your Saves list
Prama Grand Preanger
4.0 of 5 Hotel   |   Jl. Asia Afrika 81, Bandung 40111, Indonesia (Formerly Aerowisata Grand Hotel Preanger)   |  
Hotel amenities
Ranked #11 of 160 Hotels in Bandung
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 4, 2013 via mobile

I arrived in middle of the night and reception couldn't of been more helpful was surprised how big room was and facilates more than adequate tv stations were good enough english channels good view of mountains surrounding bandung plenty restaurants shops malls near hotel

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 12, 2013
Dear 12James
Dear Customer
Warms greeting from Aerowisata Grand Hotel Preanger Bandung
Thank you for taking the time to write and share in your review to TripAdvisor. We are so happy and thanks a lot for your good comment regarding Room Size, hotel facility, our restaurant etc.
Thanks also for your good comment regarding our room facility, and our food .

Looking forward to your return with other facility and others services.

Best regards

Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

237 reviews from our community

Traveler rating
    76
    100
    46
    11
    4
See reviews for
70
35
6
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
Bandung
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

Aft reading some of the reviews I was a little unsure about this hotel but when I arrived all was well. The room is lovely and has just been updated and modernised. I had the buffet lunch which was very tasty and fresh. The service so far is very good. They also have a new swimming pool.

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 7, 2013
Mr.Joan P

Warms greeting from Aerowisata Grand Hotel Preanger Bandung
Thank you for taking the time to write and share in your review to TripAdvisor. We are so happy and thanks a lot for your good comment, you right we are renovation already, especially our swimming pool .
Thanks also for your good comment regarding our room facility, and our food .
Looking forward to your return!

Best regards

Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 27, 2012

my and my spouse stay at Preanger Hotel. the room is a bit outdated. the cleanliness is okay, the furniture looks a bit vintage. fortunately we have room which is well-maintained, the bed is clean. amenities and towel is ready at the bathroom.
me just don't like the breakfast buffet, somehow it little bit taste weird for me

Room Tip: ask for renovated room
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 7, 2013
Dear Mr.Kimzbear

Warm greeting from Aerowisata Grand Hotel Preanger Bandung
Thank you for taking the time to write and give us your valuable feedback.And thanks also for your good comment to us, But we are apologize regarding breakfast buffet as not your expectation , we move on already all of restaurant facility and food quality .
We have just come out of an 15 month renovation and we hope you will give us a try on your next visit to Bandung.
We do hope that you will give us the opportunity to welcome you again in the near future

Best regards,


Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 19, 2012

Staying at this hotel since the places I need to go to is within walking distance. Located in the center of the city, this is quite an old hotel, obvious from its Art Deco facade. The lobby and the restaurant are newly renovated and look quite grand. But the room is a bit outdated. The cleanliness is OK but the furniture looks a bit vintage. The room is well-maintained, perhaps it was just me who expected more.
I booked through Agoda and all the paperwork was ready when I got to the front desk. However, the room was not ready when I arrived (2.30 PM) and I had to wait in the lounge and be served a welcome drink. I thought at first this was a bit unacceptable, but the next day I could understand because the hotel staff called me at 11 AM and informed that the check out can be done at the latest at 2PM. No wonder...
Overall the hotel is OK, it's just that I expected more from the Grand name and the price I paid.

Room Tip: Some rooms are quite FAR from the hotel only two elevators.
See more room tips
  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 7, 2013
Dear Mr.Bonnah

Warm Greeting From Aerowisata Grand Hotel Preanger Bandung
The first of all we would like to thanks for your time write and share on TripAdvisor.
Thanks also for your good comment to us,but we are apologize you not have good experience during you stay at our hotel.
however we are move on already , Room facility, restaurant, and others facility renovated has done .
We do hope that you will give us the opportunity to welcome you again in the near future with new facility and new services.

Best regards

Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 5, 2012

Grew up in Bandung I know Grand Preanger is consider as one of the best hotel in Bandung, so when I have the chance to stay there, well, it's a dream comes true. When I entered the lobby, well, my expectation gets higher, they have small but pretty pool, it's was nice to have a morning or afternoon dip, breakfast buffet are great (they even have Gudeg for occasional day, and it taste good) and the hotel staff are helpful.

But, when I entered the room, I thought I was having a flashback into 90's, the room looks old, no lcd tv (though they have cable), and there is a malfunction on the door-lock.

So, would I come back to this place? Well, I will but if they do some improvement for the room (major improvement for the room), the rest I think this hotel still has its charm and great potential (located at heritage area of Bandung).

Room Tip: If you willing to spend more, do stay at the new furnished room (located near the swimming pool).
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 7, 2013
Dear Mrs.Utheute

Warm Greeting From Aerowisata grand Hotel Preanger Bandung
Thank you for your compliment on hotel facilities, the food and services. I am glad thatour hotel has lived up your expectations. Our guest’s satisfaction is our top priority,
But we are apologize regarding room facility as not your expectation, However we are renovation already, everything has change with new facility and new services

we look forward to the next opportunity of welcoming you back to our hotel in the near future .

Best regards

Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 27, 2012

I stay in this hotel for attending seminar with 250 people from all over Indonesia. In general the hotel is good. However our rooms were not ready when we arrived even though we arrived round 16:00 in the afternoon. We have to wait in the lounge for our room.
The room itself is good. Amenities and cleanliness is woth for the rate that they charge. However Housekeeping service need to be more detail. On second day I get back to the room late afternoon and found the skin of the aple from the fruit bowl still there, not cleared. The dirty plate also still on the table. It was cleared on the third day.
Servcie nit he restaurant during breakfast also need to be improve. One morning I have to go to the counter to pour te myself as no one giving attention. I know that the hotel is full but they have to prepare.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, August 12, 2013
Dear Mr.GUN99
Greetings from Aerowisata Grand Hotel Preanger Bandung!

Thank you for taking your precious time to share your stay experience at TripAdvisor.
I appreciate your positive review about our Room, hotel facilities and hotel’s quality . However I’m most concerned about your feedback that there is rooms were not ready when you arrived in the afternoon and there is you found the skin of the aple from the fruit bowl still in the room, not cleared. We also regret that the Services at restaurant during breakfast not of the standard that you expected. Please accept my apologies for the shortcomings. I've personally reviewed all of the issues you've mentioned with the department heads concerned to ensure that the same things will not happen again in the future.

Thank you for sharing your feedback and we look forward to welcoming you back to the hotel for another stay in the future

Best regards,


Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
62 reviews 62 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 16, 2012

I'm a big fan of historic properties, so I think the building is just lovely. The hotel has been undergoing renovations for awhile (I was there one year ago), and some improvements to the restaurant and pool have been made. Other services, however, are still falling short for a "5 star" hotel. As other reviewers have noted, the elevator situation is less than ideal, and since the stairwells are locked, you are stuck waiting for an elevator. Additionally, there is no wi-fi in the rooms, SUPER slow cable internet, and 1 - 2 outlets per room. The staff was friendly and willing to help, but that being said, I always had to hunt down a server at breakfast if I wanted some coffee.

I should also note that, on both stays at the Grand Preanger, I was accompanied by 30 - 40 teenagers (school field trip). Despite the inconvenience that I'm SURE this caused the hotel and other guests, they were always very accommodating and gracious.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik T, General Manager at Prama Grand Preanger, responded to this review, October 1, 2013
Dear Guest Value

Warm greeting from Aerowisata Grand Hotel Preanger Bandung

The first of all we would like to thank for choosing our hotel during holiday in Bandung, thank Also for take time posting your comment at Tripadvisor.

But we would like to apologize regarding elevator and wifi problem,
Yes, the wifi was under construction but now internet access are done every room via wifi also at public area especially at Lobby area, Preanger Brassarie restaurant, Preanger Lounge and all of Meeting room.

I will be so pleased to share them with our team and let them know your comment .Please let us know when you are back in town or if I may assist you with any future arrangements at Aerowisata Grand Hotel Preanger Bandung.

we look forward you return to our hotel in the future with other services and facility

Best regards,


Erik Tumbelaka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Prama Grand Preanger? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prama Grand Preanger

Address: Jl. Asia Afrika 81, Bandung 40111, Indonesia (Formerly Aerowisata Grand Hotel Preanger)
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Bandung
#8 Business Hotel in Bandung
#9 Family Hotel in Bandung
#9 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prama Grand Preanger 4*
Number of rooms: 187
Official Description (provided by the hotel):
Prama Grand Preanger Bandung opened in 1920 and now this hotel combines colonial elegance with modern facilities and luxurious hotels . The hotel is centrally located and close to many interesting locations , shopping centers , business district in London which is the third largest city in Indonesia . The hotel is owned and inspired by Aerowisata International , which is one of the pillars of the tourism and hospitality industry in Indonesia . Guests can relax and comfortable with the high standards of services and facilities available , ranging from rooms and suites to a wide selection of local and international meals are served at the three restaurants located in the hotel . Prama Grand Preanger Bandung also has business facilities and extensive conference , making it the right choice for seminars and corporate meetings . There is a choice of nine meeting rooms that can accommodate up to 900 guests . Prama Grand Preanger Bandung is The first 5 start hotel in West Java since 1989. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Priceline, Despegar.com, TripOnline SA and Tingo so you can book your Prama Grand Preanger reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Bandung

Owners: What's your side of the story?

If you own or manage Prama Grand Preanger, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.