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“It Is Just a Budget Hotel..” 3 of 5 stars
Review of POP! Hotel Citylink Bandung

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POP! Hotel Citylink Bandung
2.0 of 5 Small Hotel   |   Jalan Peta No. 241, Pasir Koja, Bandung 40323, Indonesia   |  
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Ranked #40 of 240 Bandung B&B and Inns
Surabaya
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“It Is Just a Budget Hotel..”
3 of 5 stars Reviewed October 3, 2013

When the first time i entered the room, my first question is "what do you expect? This is just a similar budget hotel!"

Small room with a very tiny bathroom / shower room (it is a unique one! When you entered and closed the sliding door, you will feel like inside a capsule at outer space). No wardrobe. No table no chair. The sink located outside the bathroom. But i think it is deserve for the price. You still get LCD TV and TV Cable.

Breakfast is very simple. It is called "nasi bungkus" with coffee, tea and water dispenser at dining room. And so far the staff are quite friendly. Location was good too.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, October 5, 2013
Dear, Ms.Vera V
at Surabaya

We regret the standards of our service fell short of your expectations, and please accept our most sincere apologies.

POP! Hotel is a Budget Hotel with minimum service to our guest but give a good value of money for the price offered and good quality of the main facilities : Bed, 100% cotton linen, Safe deposit box, free wifi and free complimentary morning bite.

Our shower pod is designed in a compact way to maximize the overall space of the room, so our guest can have enough apace to move in the room.

Thank you for your valuable feedback, and we do hope that you will give us another opportunity to serve you better


Juna / HM
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104 reviews from our community

Traveler rating
    6
    49
    36
    10
    3
See reviews for
26
24
7
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 23, 2013

We stay in this hotel for 2 people..the room conditions is clean & comfortable...modern & colorful design with the most cute bathroom capsule..the air cond & tv is good..the staff is friendly & very helpful..every morning they will served free morning bite...actually this hotel is located in the Festival City Link mall carpark..which we can have easy & convenience access to the mall...inside the mall level 3A, is a food court which consist of variety of indonesian & others food..while you also can enjoy watching movie at level 5., as a conclusion, this is a really great hotel with cheapest price..we really enjoy staying in this hotel & definately will choose to stay again!!

Room Tip: if can, dont choose room near to the lift entrance..quite noisy in early morning..
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, October 5, 2013
Dear Value Guest.

It is always a pleasure to have you stay with us, and to know that we were able to exceed your expectations during your stay with us.

We highly appreciate your kind impression of our hotel and champs, I will certainly share it with the team especially the one you have mentioned.

We certainly look forward to welcoming you back to POP! Festival Bandung in the near future.

Best Regards,
Juna/HM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
M'sia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2013

With our tight budget, 5 of us stayed at this hotel for 5 days. It's true that the room is quite small but it's comfortable with padded beds, air-condition, cute shower capsule, television, clean towels and basic bath amenities.. they provide breakfast/quick bite and drinking water.. they also provide free wifi, and at the reception floor there are a few PCs for guest to use.. it's a bit far from the city crowd but you can ask hotel to arrange a taxi for you or if you wanna save more you can just use the public transport called angkot and buses... additional mark for this hotel because it's connected with a festival citylink mall, so it's easy for us to find food / snacks lol

Room Tip: on peak season, the quick bite/breakfast only for 2 for each room..
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, General Manager at POP! Hotel Citylink Bandung, responded to this review, September 19, 2013
Dear Mr. Slumberock,

Many thanks for your review on your stay to POP! Bandung.
We have commitment to deliver best service to every single our guest for stay with us.
and we appreciate our very kind to wonderful feedback expressed on the hotel and location to POP! Bandung is contiguous with Mall Festival Citylink and adjacent to others public facilities at Bandung city area.

We are really happy to hear POP! Hotels are a best choice for your stay and we will be waiting for you, it will be always our pleasure to have you staying with us.

Best personal regards,

Juna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 30, 2013

Beside locate at the end city limited far from city center.
The hotel itself already great to start your day at bandung.
The room more than comfortable...with modern style design..never to let you down..
With a big mall next to it...
Make your forget the location it self.
As usual the endless supply of local taxi make most the far right location problem

  • Stayed September 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, September 19, 2013
Many thanks Mr. Javk Nazae for the lovely feedback and for sharing your experience regarding your recent stay at POP! Festival Citylink Bandung.

We are glad you enjoyed during your stay with us and we ensure continue to have the opportunity to exceed your expectations.
Once again thank you for choosing POP! Hotels become your best choice hotel to stay.

We look forward to welcoming you back.

With our best regards,
Juna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tangerang, Indonesia
Top Contributor
76 reviews 76 reviews
47 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 12, 2013

If you have tight budget when visiting Bandung, I think this hotel could solve your problem. This hotel is a bed and breakfast hotel, with rate between Rp. 200k - Rp. 300k. This hotel also connect with Festival Citylink Mall, which can give you ease in many way. This hotel can be an alternate hotel if you want to visit Trans Studio Theme Park, since the distance is not too far.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, August 24, 2013
Dear Mr. Eben 17

Thank you for your review during on your stay to POP! Bandung. We are really appreciate for your wonderful feedback expressed on the hotel and location to POP! Bandung is contiguous with Mall Festival Citylink and adjacent to Trans Studio Theme Park is one of favorite place in Bandung, it's about few minutes.

We are also happy to hear POP! Hotel is a best choice for your stay and we will be waiting for you, it will be always our pleasure to have you staying with us.

Yours sincerely,
Juna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 11, 2013 via mobile

Dispite the location is a little bit far from city crowd, pop hotel is always my first choice due my limited budget for rooms in every city, i just love the cleanlines, quick bites is so so. Overall is the best budget hotel in town

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, August 12, 2013
Thank you Mr. Mbonsie for the lovely feedback and for sharing your experience regarding your recent stay at POP! Festival Citylink Bandung.

I am glad you enjoyed your recent stay with us and I also look forward to your future returns, so we can continue to have the opportunity to exceed your expectations.

Once again thank you for choosing POP! Hotels become your best choice hotel to stay.
We look forward to welcoming you back.

With our best regards,
Juna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
3 of 5 stars Reviewed August 10, 2013

Nothing special about this hotel instead of cheap price and fast check-in/out process. The breakfast looks delicious. The receptionist doesn't enjoy his job, looking much less friendly and while we are looking for his help to booking a taxi for us, he is keeping himself busy with something else. The customer service via phone is much better. The hotel is located behind the Festival City Link mall and other than that, too far from the city center. You can take a taxi in the front of the mall, but they most of them doesn't want to use the meter unless you have a long argument with them, and you can't use another taxi operator to take you out from the hotel. The bed was so comfortable. Overall, nice place! ;)

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WidiaA, Manager at POP! Hotel Citylink Bandung, responded to this review, October 5, 2013
Dear Mr Jimoy,

Thank you for choosing POP! Hotel Festival Citylink Bandung for your stay and gave a review for the hotel improvement in the future.

POP! Hotel is a Budget Hotel with minimum service to our guest but give a good value of money for the price offered and good quality of the main facilities : Bed, 100% cotton linen, Safe deposit box, free wifi and free complimentary morning bite.

Regarding our front liner staff , we being apologize for your inconvenience and we will ensure that our staff will have a good training so they can give better service .

Once again, thank you for your comment and input.
We are looking forward welcoming you back to POP! Hotels,

Best Regards,
Juna/ HM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about POP! Hotel Citylink Bandung

Address: Jalan Peta No. 241, Pasir Koja, Bandung 40323, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #40 of 240 B&Bs / Inns in Bandung
Price Range (Based on Average Rates): $
Hotel Class:2 star — POP! Hotel Citylink Bandung 2*
Number of rooms: 175
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